Cart2Cart Store Migration App
Migrate to Shopify
Rating
4.2
feedback
150
chart
#1,274
All reviews
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Feb. 20, 2018
I had a very pleasant experience with Migration. The staff are all sincere and hard work to find solutions!
Feb. 20, 2018
I migrated 13000 products from Magento to Shopify and it worked extremely well. Just a bit of fettling once migrated. I'm more than happy with the service.
Feb. 14, 2018
I needed to import less than 40 products but was given an error that my host had blocked their IP address. They then said I would need a custom migration which which start at $299.,,
Feb. 5, 2018
oh my goodness. I called with a questions and the guy was so rude. He told me he only answered questions about pre-enrollment. That other questions needed to be handled with chat. Of course I had already tried that avenue and didn't recieve any communication for 25 minutes.CUSTOMER SERVICE IS HORRIBLE!
Feb. 1, 2018
We migrated a large x-cart site to shopify. This was the only app that could help us migrate hundreds of thousands of orders and customers. They were extremely knowledgeable and responsive. They answered my questions quickly and accurately. The initial migration went smoothly with no errors. The final migration at launch (to bring in the newest orders and customers) went equally as well. Data security was also handled to my satisfaction. Definitely would recommend this app.
Feb. 1, 2018
Support was always available (migration from Magento) and they were very helpful with the whole process. Would recommend.
Jan. 5, 2018
Due to huge database and large number of custom migration requests, we didn't use the app (although I have used before very successfully) - instead we used Magnetic One's premium migration service. It took a long time to get everything done, but eventually all items we needed were migrated over successfully which saved many hundreds of hours of uploading. Price for the service was very good. If you are migrating to Shopify I would definitely recommend this service.
Dec. 1, 2017
Terrible. Absolute scam. Migrated orders and customer information; does NOT migrate passwords NOR create an account so there is no way for customers to log in at all. Password reset doesn't even work. Furthermore now all their email addresses are in the system so they cannot even use the same email address to create a new account. If you want to totally nuke your store and alienate all your current customers, by all means use Cart2Cart. EDIT: The limitations are a Shopify issue and not the fault of Cart2Cart - however, they are less than forthcoming with this information before the migration and lead you to believe that all will be well once migration is complete, which is not accurate.
Dec. 4, 2017
DO NOT WORK WITH THEM! They did our migration halfway through then wouldn't proceed until we gave them a five star rating. They totally blackmailed us. The final results were not ideal. You're better off using piecemeal uploaders to upload all of your orders/customers/products. Use them at your own risk.
Nov. 23, 2017
TERRIBLE! I needed to just remigrate the same files over i already paid for, they wanted me to pay again. After tirelessly telling them it is the same files they still wanted money. So i paid. They remigrated and i specifically chose "DO NOT DELETE DATA" and they deleted ALL data from my store, CMS pages, products, etc... What a terrible experience, hours and hours and hours of time lost.
Nov. 7, 2017
Fantastic App. We migrated from Volusion to Shopify with no problems. Customer Accounts, Inventory, Sales Orders...everything was transferred over. The only quirk we had was that passwords didn't transfer over (I'm sure this is a security issue and I have no problem with it at all). The solution was to just send out a mass e-mail to all of our customers asking them to reset their password. Once they reset their password they would still have their shipping information saved as well as the list of their previous orders. WOULD HIGHLY RECOMMEND THIS APP...but like any migration process be sure you research & make sure you are doing it the correct way so there are no issues. You can't blame a vendor for a user mistake :)
Oct. 25, 2017
The had excellent support but after 30 minutes of chat they needed an expert to look at why it wasn't working for my site. They requested control panel passwords and FTP info. and I was not comfortable with that. Here's to hoping I find a simpler app.
Oct. 4, 2017
The first attempt at migration from 3dCart left us without product images and they imported abandoned carts as paid orders. I contacted support. It was days before they had a fix. Then they still had abandoned carts coming in as paid. Again I contacted them. It was over a week before they attempted again. We had almost 30,000 orders to import. The multiple attempts ended up creating duplicate orders. So now we have over 90,000 orders in the system, many of which are duplicate and triplicate orders. Each time they say they have to figure out what happened and try again. I expected for over $400 they could get this done. I was quoted a 10 hr migration. It has been over 3 weeks now and we still do not have a proper migration and we will have to hire another company. Oh, and not all customers ever imported and the ones that did, their passwords did not work. Many had to create new accounts. Luckily Shopify's system is smart enough to match customer accounts with orders based on the email address used. I do not recommend dealing with them. They clearly do not know what they are doing when it comes to a larger store with hundreds of item, thousands of customers and tens of thousands of orders.
Sept. 26, 2017
Our migration went smoothly from Volusion to Shopify. A great overall experience from Cart2Cart.
Aug. 2, 2017
OMG ridiculously expensive! They want to charge more than $100 per hour and act like it'll take forever and they're manually migrating things.
Aug. 1, 2017
Happy that we have used this tool, could do a proper and smooth migration of all our existing products and even customer/orders.