Cart2Cart Store Migration

Support was always available (migration from Magento) and they were very helpful with the whole process. Would recommend.

Due to huge database and large number of custom migration requests, we didn't use the app (although I have used before very successfully) - instead we used Magnetic One's premium migration service. It took a long time to get everything done, but eventually all items we needed were migrated over successfully which saved many hundreds of hours of uploading. Price for the service was very good. If you are migrating to Shopify I would definitely recommend this service.

Terrible. Absolute scam. Migrated orders and customer information; does NOT migrate passwords NOR create an account so there is no way for customers to log in at all. Password reset doesn't even work. Furthermore now all their email addresses are in the system so they cannot even use the same email address to create a new account. If you want to totally nuke your store and alienate all your current customers, by all means use Cart2Cart. EDIT: The limitations are a Shopify issue and not the fault of Cart2Cart - however, they are less than forthcoming with this information before the migration and lead you to believe that all will be well once migration is complete, which is not accurate.

DO NOT WORK WITH THEM! They did our migration halfway through then wouldn't proceed until we gave them a five star rating. They totally blackmailed us. The final results were not ideal. You're better off using piecemeal uploaders to upload all of your orders/customers/products. Use them at your own risk.

TERRIBLE! I needed to just remigrate the same files over i already paid for, they wanted me to pay again. After tirelessly telling them it is the same files they still wanted money. So i paid. They remigrated and i specifically chose "DO NOT DELETE DATA" and they deleted ALL data from my store, CMS pages, products, etc... What a terrible experience, hours and hours and hours of time lost.

Fantastic App. We migrated from Volusion to Shopify with no problems. Customer Accounts, Inventory, Sales Orders...everything was transferred over. The only quirk we had was that passwords didn't transfer over (I'm sure this is a security issue and I have no problem with it at all). The solution was to just send out a mass e-mail to all of our customers asking them to reset their password. Once they reset their password they would still have their shipping information saved as well as the list of their previous orders. WOULD HIGHLY RECOMMEND THIS APP...but like any migration process be sure you research & make sure you are doing it the correct way so there are no issues. You can't blame a vendor for a user mistake :)

Second time using cart2cart for a site migration. Setup is relatively simple. I'm only migrating customers and order data, not products, but the transition seems to be pretty seamless as long as you've paid attention while setting up the migration. Without a doubt, this has saved me a little over a week of work within a few hours. Money well spent, and the support is super responsive.

The had excellent support but after 30 minutes of chat they needed an expert to look at why it wasn't working for my site. They requested control panel passwords and FTP info. and I was not comfortable with that. Here's to hoping I find a simpler app.

It works very well from Prestashop to Shopify. Congratulations.

The first attempt at migration from 3dCart left us without product images and they imported abandoned carts as paid orders. I contacted support. It was days before they had a fix. Then they still had abandoned carts coming in as paid. Again I contacted them. It was over a week before they attempted again. We had almost 30,000 orders to import. The multiple attempts ended up creating duplicate orders. So now we have over 90,000 orders in the system, many of which are duplicate and triplicate orders. Each time they say they have to figure out what happened and try again. I expected for over $400 they could get this done. I was quoted a 10 hr migration. It has been over 3 weeks now and we still do not have a proper migration and we will have to hire another company. Oh, and not all customers ever imported and the ones that did, their passwords did not work. Many had to create new accounts. Luckily Shopify's system is smart enough to match customer accounts with orders based on the email address used. I do not recommend dealing with them. They clearly do not know what they are doing when it comes to a larger store with hundreds of item, thousands of customers and tens of thousands of orders.

Service received was outstanding and highly recommended.

Our migration went smoothly from Volusion to Shopify. A great overall experience from Cart2Cart.

OMG ridiculously expensive! They want to charge more than $100 per hour and act like it'll take forever and they're manually migrating things.

Happy that we have used this tool, could do a proper and smooth migration of all our existing products and even customer/orders.

Great app. We recommend it for all our clients. www.eChic.com.au

Good and safe to use - very much satisfied - highly recommended and approved.

Good value for getting 1000's of products moved but the process has so many variables that much can go wrong. In our case we had a lot of products which had many variations and so we had to pay more to get them imported (the import failed with the standard transfer). I would say we had an average experience with a large transfer like this. If you have a lot of products, like over 1000+ with lots of variations, make sure to just order the extended package right away. It will save both sides much time.

I have to say, Cart2Cart, and specifically Maryana, exceeded my expectations. Was it an easy migration? No, it wasn't and even though I stopped and started it twice and it wasn't working and it was taking a long time, Maryana kept emailing asking for a chance to make it right. We went over the migration, the issues and how to fix them and started again. The brilliant part was that after that planning, it was done in just over 24 hours and everything looked great. My store is fully migrated and online and that wouldn't be the case if they hadn't emailed and asked for a chance to do it again. I'm so glad that I didn't dismiss the opportunity just because I was frustrated. As store owners we put our livelihoods in the hands of companies to help us and moving the 16500+ products I had on my old store to Shopify was a huge undertaking. Cart2Cart did the job, they worked with me and they didn't give up. Thanks!

We used this app to migrate over from Volusion to Shopify. All customer and order details were moved over without issue. However, when I linked up my order history with Stitch Labs for reporting and inventory tracking, I discovered that the order history from Volusion would not be able to sync with Stitch due to the way the information was migrated. Not a big deal as my main concern was having access to past order details for customer service related issues, but it would have been nice to not have my sales history for reporting purposes start from scratch.

This app helped us migrate over from Volusion to Shopify, relatively without issue. Obviously some things didn't come over perfectly (i.e. not all categories were turned into collections), but that's to be expected when making such a major switch. Will certainly use this app again if the need arises, but I doubt it because Shopify is 10 million times better than Volusion