All reviews

Rating Breakdown

  • 5
    76% (114 ratings)
  • 4
    2% (3 ratings)
  • 3
    3% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    17% (25 ratings)

Reviews with Text

  • 100% (147)
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5 / 5 Share

Feb. 25, 2017

Good and safe to use - very much satisfied - highly recommended and approved.

Store

Raymat

Using app

7 days

Total reviews

1

Average rating

5.0

3 / 5 Share

March 1, 2017

Good value for getting 1000's of products moved but the process has so many variables that much can go wrong. In our case we had a lot of products which had many variations and so we had to pay more to get them imported (the import failed with the standard transfer). I would say we had an average experience with a large transfer like this. If you have a lot of products, like over 1000+ with lots of variations, make sure to just order the extended package right away. It will save both sides much time.

Using app

14 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 5, 2016

I have to say, Cart2Cart, and specifically Maryana, exceeded my expectations. Was it an easy migration? No, it wasn't and even though I stopped and started it twice and it wasn't working and it was taking a long time, Maryana kept emailing asking for a chance to make it right. We went over the migration, the issues and how to fix them and started again. The brilliant part was that after that planning, it was done in just over 24 hours and everything looked great. My store is fully migrated and online and that wouldn't be the case if they hadn't emailed and asked for a chance to do it again. I'm so glad that I didn't dismiss the opportunity just because I was frustrated. As store owners we put our livelihoods in the hands of companies to help us and moving the 16500+ products I had on my old store to Shopify was a huge undertaking. Cart2Cart did the job, they worked with me and they didn't give up. Thanks!

Using app

26 days

Total reviews

9

Average rating

4.9

5 / 5 Share

May 24, 2016

We used this app to migrate over from Volusion to Shopify. All customer and order details were moved over without issue. However, when I linked up my order history with Stitch Labs for reporting and inventory tracking, I discovered that the order history from Volusion would not be able to sync with Stitch due to the way the information was migrated. Not a big deal as my main concern was having access to past order details for customer service related issues, but it would have been nice to not have my sales history for reporting purposes start from scratch.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 7, 2016

This app helped us migrate over from Volusion to Shopify, relatively without issue. Obviously some things didn't come over perfectly (i.e. not all categories were turned into collections), but that's to be expected when making such a major switch. Will certainly use this app again if the need arises, but I doubt it because Shopify is 10 million times better than Volusion

Using app

25 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 7, 2016

It does the job but it's about 250-300$ for the service which is unfair if you don't have many products. Definitely worth it if you have many products.

Using app

3 days

Total reviews

2

Average rating

4.5

1 / 5 Share

Aug. 28, 2015

BY FAR THE WORST APP AND THEIR CUSTOMER SERVICE IS INSANELY HORRIBLE!! My import was done incorrectly and their company is located in Ukraine so if you want customer service you have to contact them at like 4-5 AM USA Eastern time and regardless they don't have a tech team that actually knows what they're doing, they have to outsource it somewhere else! If you email them with a question they get back to you 24 hours later, just ridiculous!! I told them I want my money back numerous times and they just won't refund it to me so I have to file a chargeback just like many other people have like I read online... Don't take it from me, just google cart2cart reviews and you'll see how many upset customers there are! I wish I saw all those reviews before I paid my hard earned money that they won't even refund now! DO NOT GO WITH THESE PEOPLE!!

Store

Jainmy

Using app

10 days

Total reviews

7

Average rating

2.9