Cartloop SMS Marketing

March 24, 2022

Lisa has been great to work with and the onboarding was REALLY easy. Look forward to seeing how this partnership really helps my business.

March 23, 2022

Customer support is fantastic! The team helped us optimising the app from the start / onboarding and has been in great communication with dedicated support to date!

Feb. 18, 2022

Awesome onboarding experience. Just downloaded the app and cant wait to start using it, thanks Alexandra and Andrei

Feb. 14, 2022

used this app/service for their free trial period and never got disappointed. we're now continuing to a paid service. 1. their customer support is very responsive 2. the onboarding is a breeze, they'll get you started easily 3. the app itself is pretty much what it say it is - you win customers back by having a human touch in your cart recovery sequence. 10/10 - would definitely recommend

Dec. 21, 2021

Amazing customers support, this app really help me to grow my sales. Thank you Cartloop ! SMS flow can really grow revenues :)

Dec. 1, 2021

Really love the app. The staff is super helpful and supportive. Definitely the best SMS marketing app.

Nov. 25, 2021

Alexandra from Cartloop made everything so easy. The set-ups, the working process of the app. Phenomenal!. I would recommend this app to any upstarting brand for sure

Nov. 22, 2021

Great team of staff! Cartloop definitely helps increase sales with abandoned carts. Overall, 5 star recommendation!

Nov. 4, 2021

The set up for this was seamless! Alexandra worked with me to make sure I was utilizing everything at my disposal to ensure their process would be the most effective. I am so excited to see the results!

Oct. 21, 2021

I can't say enough about this app. The most responsive company I have worked with. Both Alexandera and Chris were very understanding and helping my company in so many ways. From setting up my campaigns to setting up my pop up. They truly want to understand your products and company.

Oct. 20, 2021

amazing customer service, the agent Alexandra helped me setup all the possible campaigns and answered all my queries very professionally. 100% recommended top app with extraordinary customer support 5 stars!

Oct. 20, 2021

Cartloop has been absolutely amazing - especially in helping us recover 30-40% of our abandoned carts, will highly recommend

Oct. 1, 2021

i love the support here at cartloop! Some awesome features are coming on the way and i cant wait they are game changing!

Sept. 23, 2021

I have just started to use the APP and so far the set and support have been amazing. If this is my experience as a customer I'm excited for my customers and fully trust the Cartloop team. Fingers cross the revenue comes through.

Sept. 23, 2021

Cartloop's conversational SMS is a game changer! The conversion rate from the abandoned cart recovery is 2x better than the automated flow in the SMS platform I use. It's a no brainer to switch and save more sales. Additionally, the Cartloop team is incredible! Alexandra and Lisa have been so accommodating and they've helped us configure everything exactly how we need. They stay in constant touch via Slack about results and new features. 10/10! :)

Sept. 21, 2021

We've made multiple 6 figures with this app in a few months! My team and I love this app, it has truly driven so much change for our business. The world is asking for more personalisation and Cartloop truly is the best way to start

Sept. 9, 2021

customer service is top class. the team goes out of their way to assist you and ensure your campaign is performing.

Sept. 1, 2021

I'd give it zero if I could. I've never had so many issues with a shopify approved app in the 4 years I've been in business. 1. I had so many glitches in the first 24 hours that my customers were completely frustrated and confused. Cartloop's system got stuck in a loop and kept sending the same text message over and over and over again. Embarassing. 2. I woke up this morning to 300+ international subscribers on my list. Which is a problem because A. I don't ship internationally and B. I'm not going to pay for credits to send campaigns to subscribers who can't even order from me. And C. I did not have 300 international visitors to my website last night per my Google Analytics. Which means someone (likely Cartloop) added 300+ bogus subscribers to my list. And I'm not okay with that. 3. Their payment plan is not clearly laid out. The essentials plan says "Unlimited Messages" in exchange for 10% of sales. But when I try to send a campaign to my subscriber's list, I was informed that I needed to pay for more credits. SO they're going to get 10% + the cost of credits. Which is massively expensive when compared to other text services, but wouldn't be so frustrating if they'd just explain that in the first place.

Aug. 26, 2021

Really good app. It's got us more orders on our web store. Excellent customer service. Highly recommend.

Aug. 24, 2021

The conversion rate with this application is impressive. In addition, they are very professional in their messages and perfectly understood the tone with which our brand communicates. - Not only do they close sales, but they improve the experience of our visitors with fast, personalized responses to their questions.