Chargeback: Auto Prevention
Chargeback Shopify App - Prevent Chargebacks On Autopilot
Rating
4.7
feedback
14
chart
#3,671
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
7%
-
Less than a month
7%
-
Less than a year
71%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the efficiency and effectiveness of the app in handling chargebacks, leading to a significant drop in disputes. The support team, particularly individuals like Roudy and Andreas, were commended for their responsiveness and willingness to assist, even going the extra mile to resolve issues. Users also appreciated the transparency of the app and its cost-effective alerts compared to other similar apps. However, there was one negative review mentioning difficulties in reaching customer service and lack of responsiveness.
Highlights
Review RSS Feed
All reviews
Jan. 5, 2026
Great product, works as it should. Great customer service, with prompt responses from skilled people that can actually resolve issues.
Dec. 23, 2025
Great service! Works amazing for our business for refunding chargebacks before they happen! Customer service is also phenomenal.
Nov. 25, 2025
Great app, super functionality. Super great support. Appreciated the call with Roudy, he knew everything and all works well, thanks a lot :)
Oct. 14, 2025
I love how professional the team at chargeback is Their service is exceptional responsive, efficient, and clearly experienced in what they do. Since partnering with them, we’ve seen a significant drop in chargebacks and a clear improvement in dispute handling. Andreas is super helpful always there to join call to help you.
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