Chargeback: Auto Prevention
Chargeback Shopify App - Prevent Chargebacks On Autopilot
Rating
4.3
feedback
9
chart
#3,570
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
11%
-
Less than a month
22%
-
Less than a year
56%
-
More than a year
0%
Reviews Summary
The reviews for the app are mixed, with some users praising the fast and efficient service, great customer support, and reliable features that help in processing chargebacks. On the other hand, there are negative reviews highlighting issues with customer service responsiveness, continued charges after disconnecting from the service, and a not-so-great user interface. Overall, the app seems to offer valuable features for managing chargebacks and payments, but there are concerns about customer support and billing practices.
Highlights
Review RSS Feed
All reviews
July 8, 2025
This company has no customer service, takes ages to get someone. Every time you need them, it's impossible. Now I have uninstalled and am moving to another company and need them to release the descriptor, but they are ignoring me and not replying back. I will have to contact all relevant parties and Shopify also, as this is bad to treat their clients this way.
I’m really sorry you had to wait 1 hour before we could begin helping you. As soon as we saw your request, we started unenrolling your account. It must have been frustrating when our support team was offline during that time. We are currently hiring more support members to fix this issue asap.
June 23, 2025
Very friendly, very fast and very efficient service. Perfect partner if ypu really wanna scale your business. They always listen and come up with a great solution. Can only recommend to work with them.
Aug. 5, 2025
Great app, and more transparent than other apps like chargeflow. Recommended!
Thanks for updating your review. Super happy we could sort this out! If there’s ever anything else you need, just reach out.
April 13, 2025
Great service, does exactly as said. Cheaper alerts than other apps and lots of help from the support team if you run into any issues, highly recommend.
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