Chargeback: Auto Prevention for Shopify

Chargeback: Auto Prevention

Prevent chargebacks on autopilot

Rating

4.9

feedback

34

Reviews

chart

#3,166

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    6%
  • Less than a month
    38%
  • Less than a year
    44%
  • More than a year
    0%

Reviews Summary

The reviews for Chargeback.io are overwhelmingly positive, with users praising the app for its ease of use, helpful customer service, and effectiveness in preventing chargebacks. Many users appreciate the quick responses from the support team and the clear insights provided by the app. The transparency in billing and the ability to set up the app easily are highlighted as key strengths. However, there is a mention of difficulty in canceling the service initially, but the issue was resolved promptly by the team, leading to a positive update of the review. Overall, Chargeback.io is recommended for its functionality in reducing chargebacks and the exceptional customer support provided.

Highlights

Ease of use and setup, helpful customer service, quick responses
Effectiveness in preventing chargebacks, clear insights
Transparency in billing, prompt issue resolution
Initial difficulty in canceling service, resolved promptly
Recommendation for functionality and customer support

Rating Breakdown

  • 5
    97% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (34)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2026

I've tested other chargeback apps before and this is by far the best. Great customer service!

Store

Altair

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

A Perfect solution for busineeses to reduce their chargback rate and built a trusted partnership with their payment proccesor . i hope i knew you before this month !! thank u guys for this solution.

Store

NESTILY

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Excellent app, I've never again had problems with high chargeback rates on my account or account restrictions because of that. Today I can sell without any headaches!

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Chargeback has been one of the easiest tools I have ever set up for my business. The entire onboarding process was extremely fast and straightforward, and I was able to get everything connected and running without any complicated steps. Within minutes I had the system working exactly how I needed it. What really stands out though is their support team. Any time I had a question or needed clarification, their team responded quickly and actually took the time to help instead of sending generic replies. They clearly understand how important chargeback prevention is for businesses and they make sure you’re fully set up to handle disputes properly. If you run an online store and want a simple, effective way to manage and prevent chargebacks, Chargeback is a must-have. Fast setup, powerful features, and a support team that genuinely cares about helping their users succeed.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Ive tested different chargeback preventions and this one actually works + no crazy fees. Support is great and fast too.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more