Chargeback: Auto Prevention
Prevent chargebacks on autopilot
Rating
4.9
feedback
55
chart
#3,370
All reviews
May 25, 2026
This company helps you to save money like $30 on two orders you otherwise had to pay.
May 13, 2026
Great support and very clear communication. The team helped me understand the issue quickly and explained the next steps in a simple and professional way. Everything was handled smoothly, and I really appreciate the fast and helpful assistance. Highly recommended!
May 13, 2026
Absolutely fantastic app! Chargeback: Auto Prevention has been a game changer for our store. It runs on autopilot and has already helped us prevent multiple chargebacks before they hit our account, saving us both money and countless hours of manual dispute work. The setup was straightforward, the interface is clean and easy to navigate, and the customer support team has been incredibly responsive and helpful whenever we had questions. Highly recommend this to any Shopify merchant looking to protect their revenue and reduce chargeback headaches. Five stars all around!
May 12, 2026
Chargeback.io has been a great platform to work with. The app is very user-friendly and easy to navigate, making chargeback management much more organized and efficient. What stands out the most is the exceptional support team. They are always quick to respond, helpful, and efficient in resolving any issues or questions we have. Highly recommend Chargeback.io to any business looking for a simple and effective chargeback management solution!
May 10, 2026
Chargeback.io really great platform, smooth transfer from one CB preventing app to chargeback.io, thanks!
May 7, 2026
Chargeback.io has been super helpful for managing Ethoca alerts and reducing potential chargebacks for my Shopify store. Setup was smooth, support is responsive, and the system works as expected. Already helped me catch and refund orders early before they turned into disputes. Great experience so far.
May 6, 2026
Great customer support . Had an issue with my billing descriptor after switching to a US LLC and Grace from the support team sorted it out quickly. She walked me through exactly what needed to be updated in Shopify and confirmed my alerts were active.
April 30, 2026
I have set this up and was confused as to why it wasn't helping with my chargeback rate. Therefore i contacted support and they stated one card provider was not connected. They helped swiftly to correct this and its now working.
April 15, 2026
Grace and Jack recently helped me with the setup, and it was a 5-star experience. They were patient, responsive, and made the entire process easy to understand. Their attention to detail was superb, and they ensured everything was set up smoothly. I highly recommend everyone to use Chargeback.io.
April 9, 2026
I recently helped by Roudy — it was a 5-star experience! He was extremely helpful, friendly, and professional. I’ve been using Chargeback.io for about a year now and I’m still very satisfied with the service. The support is always excellent and efficient. Highly recommend!
March 31, 2026
The customer support at Charback.io has been excellent. Grace, in particular, helped me resolve an issue quickly and efficiently, making the whole experience smooth and stress-free. The platform itself is clear and much faster than what we used before. I’d definitely recommend it if you want to handle chargebacks properly.
March 27, 2026
This app works perfectly. The country where I sell has a high percentage of chargeback rate. This helps me deal with potential issues coming from the card providers. Jack was also very helpful via chat
March 26, 2026
Very good customer support and also quick and easy account setup. Would recommend Chargeback.io above others.
March 24, 2026
Charback.io really helped us get control over our chargebacks. The system is super clear and works much faster than what we used before. Definitely recommend it if you want to handle this properly.
March 24, 2026
What an awesome tool! They help me prevent my business from dying and thus i can keep scalling without the worries of getting shut down. I really recommend them
March 18, 2026
Pretty awesome experience so far. Implementation has been fairly easy. Very helpful staff and quick to respond.
March 16, 2026
Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.
March 16, 2026
Great app, already put some chargebacks off for us. Also Jack from the customer support team was really helpful!