Chargeback: Auto Prevention for Shopify

Chargeback: Auto Prevention

Prevent chargebacks on autopilot
Rating
4.9
Feedback
93
Reviews
Chart
#2,400
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Chargeback.io Shopify App are overwhelmingly positive, highlighting its effectiveness in preventing chargebacks, ease of use, and excellent customer support. Users appreciate the quick setup process, real-time alerts, and the platform's ability to help them avoid disputes before they escalate into chargebacks. The customer service team, particularly individuals like Grace, Jack, and Roudy, receives high praise for being responsive, helpful, and guiding users through any issues they encounter. Additionally, the app is commended for its user-friendly interface, transparent billing, and the peace of mind it provides in protecting businesses from financial losses due to chargebacks.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 9%
Less than a month 42%
Less than a year 46%
More than a year 1%
All reviews
5 / 5 Share
Aug. 14, 2026

Excellent customer service, Roudy was very clear and professional during our call and explained everything so well. What a great team they have

Store Using app Total reviews Average rating
VEAUTY About 3 hours 12 4.7
Developer Reply

We're really happy to hear you had such a great experience with our support team. Thank you for leaving us a review!

5 / 5 Share
Aug. 13, 2026

Really good

Store Using app Total reviews Average rating
Estilo Fino Less than a minute 1 5.0
Developer Reply

Thank you, we're glad you think so!

5 / 5 Share
Aug. 13, 2026

Overall the best on the market. Best pricing, customer support and catches the most chargebacks. Highly recommend.

Store Using app Total reviews Average rating
George Andelli 1 day 1 5.0
Developer Reply

Thank you George for a such a great review. It's great to know that you'd recommend us!

5 / 5 Share
Aug. 12, 2026

Great app to use for preventing chargebacks.

Store Using app Total reviews Average rating
Lunex Hearing 3 days 2 5.0
Developer Reply

Thank you for your review! We're glad your experience using our app has been positive so far.

5 / 5 Share
Aug. 12, 2026

Ótimo app me ajuda muito a manter minha relação com a shopify payments

Store Using app Total reviews Average rating
San Valier About 15 hours 1 5.0
Developer Reply

Muito obrigado pelo seu feedback, é ótimo saber que estamos ajudando a manter sua relação com a Shopify Payments em dia!

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