Chargeback: Auto Prevention for Shopify

Chargeback: Auto Prevention

Prevent chargebacks on autopilot
Rating
4.9
Feedback
83
Reviews
Chart
#2,455
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Chargeback.io Shopify App are overwhelmingly positive, highlighting its effectiveness in preventing chargebacks, ease of use, and excellent customer support. Users appreciate the quick setup process, real-time alerts, and the platform's ability to help them avoid disputes before they escalate into chargebacks. The customer service team, particularly individuals like Grace, Jack, and Roudy, receives high praise for being responsive, helpful, and guiding users through any issues they encounter. Additionally, the app is commended for its user-friendly interface, transparent billing, and the peace of mind it provides in protecting businesses from financial losses due to chargebacks.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 7%
Less than a month 41%
Less than a year 51%
More than a year 0%
All reviews
5 / 5 Share
July 25, 2026

So far its been a great experience!

Store Using app Total reviews Average rating
TickGuard™ 2 days 1 5.0
5 / 5 Share
July 21, 2026

O Chargeback.io revelou-se uma ferramenta indispensável e uma verdadeira mais-valia para a minha loja no Shopify. Desde o primeiro dia, a plataforma destacou-se pela excelente combinação de alertas automáticos e prevenção proativa, permitindo-me identificar e antecipar potenciais estornos antes que se tornem um problema real. Esta capacidade de resposta não só me tem poupado imenso tempo de gestão, como também protegeu diretamente a minha taxa de chargebacks, evitando perdas financeiras avultadas e mantendo a minha conta totalmente segura de bloqueios ou suspensões de pagamentos. Além da eficácia do sistema de automação e reembolso, é impossível não destacar a excelência do suporte ao cliente: sempre prestável, rápido e incansável a orientar-me na resolução de qualquer questão. A configuração foi incrivelmente simples e intuitiva. Recomendo a 100% o Chargeback.io a qualquer lojista do Shopify que queira proteger o seu negócio com total tranquilidade. Classificação: 10/10

Store Using app Total reviews Average rating
Clea Mykonos About 1 month 1 5.0
Developer Reply

Muito obrigada por esta excelente avaliação. Estamos muito felizes por o Chargeback.io ter feito uma diferença tão real para a sua loja Shopify.

5 / 5 Share
July 20, 2026

Chargeback.io has been a great addition to our Shopify store. The automatic alerts and auto-refund feature help prevent chargebacks before they happen, which has saved us time and protected our chargeback rate. Setup was simple, and it's reassuring knowing potential disputes are handled proactively instead of reacting after the fact. I'd definitely recommend it to any Shopify store looking to reduce chargebacks and keep their payment processor happy.

Store Using app Total reviews Average rating
Avery's Cove 4 months 3 5.0
Developer Reply

We're happy to have helped with your chargeback rate, and good to know the setup process was easy!

5 / 5 Share
July 17, 2026

They're great. Perfectly working. Probably by far one of the best fintech companies. And the best pricing in the industry. So just get it. It saved all my stores - I'd be banned ad all payment processors if it hadn't been for Chargeback.io

Store Using app Total reviews Average rating
OptiTrade 9 months 5 4.2
5 / 5 Share
July 16, 2026

good service and helps to get lower cbr%

Store Using app Total reviews Average rating
Cecile Lavelle 11 days 1 5.0

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