Rating
4.9
feedback
55
chart
#3,334
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
5%
-
Less than a month
42%
-
Less than a year
45%
-
More than a year
0%
Reviews Summary
Chargeback.io has received overwhelmingly positive reviews from ecommerce merchants using the app on their Shopify stores. Users appreciate the smooth setup process, responsive customer support, and the effectiveness of the platform in managing chargebacks and preventing disputes. The support team, including individuals like Grace, Jack, Roudy, and Andreas, has been highlighted for their professionalism, patience, and efficiency in assisting users with any issues. The app is commended for its clear interface, quick setup, and ability to reduce stress around chargebacks, ultimately helping businesses save time and money. Users also praise the transparency of billing, ease of use, and the proactive protection provided by Chargeback.io.
Highlights
Review RSS Feed
All reviews
May 25, 2026
This company helps you to save money like $30 on two orders you otherwise had to pay.
May 13, 2026
Great support and very clear communication. The team helped me understand the issue quickly and explained the next steps in a simple and professional way. Everything was handled smoothly, and I really appreciate the fast and helpful assistance. Highly recommended!
May 13, 2026
Absolutely fantastic app! Chargeback: Auto Prevention has been a game changer for our store. It runs on autopilot and has already helped us prevent multiple chargebacks before they hit our account, saving us both money and countless hours of manual dispute work. The setup was straightforward, the interface is clean and easy to navigate, and the customer support team has been incredibly responsive and helpful whenever we had questions. Highly recommend this to any Shopify merchant looking to protect their revenue and reduce chargeback headaches. Five stars all around!
May 12, 2026
Chargeback.io has been a great platform to work with. The app is very user-friendly and easy to navigate, making chargeback management much more organized and efficient. What stands out the most is the exceptional support team. They are always quick to respond, helpful, and efficient in resolving any issues or questions we have. Highly recommend Chargeback.io to any business looking for a simple and effective chargeback management solution!
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