Chargeback: Auto Prevention for Shopify

Chargeback: Auto Prevention

Prevent chargebacks on autopilot
Rating
4.9
Feedback
59
Reviews
Chart
#2,306
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Chargeback.io has received overwhelmingly positive reviews from ecommerce merchants using the app on their Shopify stores. Users appreciate the smooth setup process, responsive customer support, and the effectiveness of the platform in managing chargebacks and preventing disputes. The support team, including individuals like Grace, Jack, Roudy, and Andreas, has been highlighted for their professionalism, patience, and efficiency in assisting users with any issues. The app is commended for its clear interface, quick setup, and ability to reduce stress around chargebacks, ultimately helping businesses save time and money. Users also praise the transparency of billing, ease of use, and the proactive protection provided by Chargeback.io.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 5%
Less than a month 47%
Less than a year 42%
More than a year 0%
All reviews
5 / 5 Share
June 15, 2026

This app is a must, it prevents chargebacks verry easy.

Store Using app Total reviews Average rating
Novarrio 2 5.0
5 / 5 Share
June 12, 2026

Received Alert immediately on a chargeback and auto-refunded instead of adding to chargeback risk, Great service.

Store Using app Total reviews Average rating
Thomas & Theo Hamilton 7 days 1 5.0
5 / 5 Share
June 11, 2026

Gracey lower ethoca price would be nice

Store Using app Total reviews Average rating
Cloffa 8 days 6 5.0
5 / 5 Share
June 5, 2026

Best alert app in the market!

Store Using app Total reviews Average rating
LEBLANC PARIS About 1 month 3 5.0
5 / 5 Share
June 3, 2026

We've only been using the app for a few days, but so far the experience has been excellent. On just the second day after activation, we received an alert that allowed us to act quickly and prevent a chargeback. That single event alone demonstrated the value of this tool for our business. The setup was straightforward, the alerts work as expected, and the platform provides confidence by helping us monitor potential disputes in real time. Everything has been running smoothly so far, and we are very satisfied with the results. We would recommend this app to any store looking to reduce chargeback losses and gain greater control over the dispute process.

Store Using app Total reviews Average rating
Veltrix WorkWear 1 day 1 5.0

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