Chargeback: Auto Prevention
Prevent chargebacks on autopilot
Rating
4.9
Feedback
59
Reviews
Chart
#2,306
Shopify
All reviews
Rating breakdown
5
97% (57 ratings)
4
2% (1 ratings)
3
0% (0 ratings)
2
0% (0 ratings)
1
2% (1 ratings)
Reviews with text
100% (59)
1 / 5
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July 8, 2025
This company has no customer service, takes ages to get someone. Every time you need them, it's impossible. Now I have uninstalled and am moving to another company and need them to release the descriptor, but they are ignoring me and not replying back. I will have to contact all relevant parties and Shopify also, as this is bad to treat their clients this way.
Store
Using app
Total reviews
Average rating
Developer Reply
I’m really sorry you had to wait 1 hour before we could begin helping you. As soon as we saw your request, we started unenrolling your account. It must have been frustrating when our support team was offline during that time. We are currently hiring more support members to fix this issue asap.
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