All reviews

Rating Breakdown

  • 5
    98% (46 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 100% (47)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2026

Grace and Jack recently helped me with the setup, and it was a 5-star experience. They were patient, responsive, and made the entire process easy to understand. Their attention to detail was superb, and they ensured everything was set up smoothly. I highly recommend everyone to use Chargeback.io.

Store

P+P

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Great support! Got everything working quick.

Store

Vibn

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2026

I recently helped by Roudy — it was a 5-star experience! He was extremely helpful, friendly, and professional. I’ve been using Chargeback.io for about a year now and I’m still very satisfied with the service. The support is always excellent and efficient. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

The customer support at Charback.io has been excellent. Grace, in particular, helped me resolve an issue quickly and efficiently, making the whole experience smooth and stress-free. The platform itself is clear and much faster than what we used before. I’d definitely recommend it if you want to handle chargebacks properly.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2026

This app works perfectly. The country where I sell has a high percentage of chargeback rate. This helps me deal with potential issues coming from the card providers. Jack was also very helpful via chat

Store

Revosia

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2026

Very good customer support and also quick and easy account setup. Would recommend Chargeback.io above others.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2026

Charback.io really helped us get control over our chargebacks. The system is super clear and works much faster than what we used before. Definitely recommend it if you want to handle this properly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

What an awesome tool! They help me prevent my business from dying and thus i can keep scalling without the worries of getting shut down. I really recommend them

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Pretty awesome experience so far. Implementation has been fairly easy. Very helpful staff and quick to respond.

Store

Zalorah

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2026

Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2026

Great app, already put some chargebacks off for us. Also Jack from the customer support team was really helpful!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

I’ve been using Chargeback.io for managing disputes, and it’s been a game-changer. The platform is intuitive, easy to navigate, and provides clear insights on every case. Overall, it has streamlined our chargeback process and saved us a lot of time. Highly recommended for anyone dealing with payment disputes.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

Grace is awesome! Had some issues with setup and had them on a call within 24 hours to help right away.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2026

We've had a very positive experience using Chargeback.io. The platform makes it much easier to manage chargebacks in an organized and efficient way. Everything is clearly structured, which saves a lot of time. The system helps reduce stress around chargebacks and allows our team to stay focused on running the business. Overall, a very useful tool for any online store dealing with payment disputes. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2026

very satisfied with chargeback io compared to other providers

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

I've tested other chargeback apps before and this is by far the best. Great customer service!

Store

Altair

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

Really solid app. Gets the job done and keeps shopify payments alive. :) recommend.

Store

Marelia

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2026

A Perfect solution for busineeses to reduce their chargback rate and built a trusted partnership with their payment proccesor . i hope i knew you before this month !! thank u guys for this solution.

Store

NESTILY

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Excellent app, I've never again had problems with high chargeback rates on my account or account restrictions because of that. Today I can sell without any headaches!

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Chargeback has been one of the easiest tools I have ever set up for my business. The entire onboarding process was extremely fast and straightforward, and I was able to get everything connected and running without any complicated steps. Within minutes I had the system working exactly how I needed it. What really stands out though is their support team. Any time I had a question or needed clarification, their team responded quickly and actually took the time to help instead of sending generic replies. They clearly understand how important chargeback prevention is for businesses and they make sure you’re fully set up to handle disputes properly. If you run an online store and want a simple, effective way to manage and prevent chargebacks, Chargeback is a must-have. Fast setup, powerful features, and a support team that genuinely cares about helping their users succeed.

Using app

40 minutes

Total reviews

1

Average rating

5.0