Chargeback: Auto Prevention for Shopify

Chargeback: Auto Prevention

Prevent chargebacks on autopilot
Rating
4.9
Feedback
131
Reviews
Chart
#2,346
Shopify

All reviews

5 / 5 Share
Oct. 9, 2026

Works perfect and always helped me without any problems

Store Using app Total reviews Average rating
Maria's Copper About 2 months 1 5.0
Developer Reply

That's great to hear! Thank you very much for your review.

5 / 5 Share
Oct. 8, 2026

I had a problem with account set ups and Roudy was super attentive with resolving and clarifying my issues. Even hoped on a google meets call to explain everything to me, which i never have experienced it with any other custommer support agent/platform. 10/10.

Store Using app Total reviews Average rating
James Oxford About 2 months 1 5.0
Developer Reply

Thank you for your review. It's great to hear that you found the support helpful and you were able to get those issues resolved.

5 / 5 Share
Oct. 7, 2026

Nice to use

Store Using app Total reviews Average rating
Miso Miami About 23 hours 1 5.0
Developer Reply

Thank you, we're happy to hear this!

5 / 5 Share
Oct. 4, 2026

I’m very satisfied with the service from Chargeback.io. The support was fast, professional, and very helpful throughout the process. I really appreciate how quickly they responded to my questions and handled everything. Highly recommended!

Store Using app Total reviews Average rating
Kuevo & Liora 3 months 1 5.0
Developer Reply

We're really pleased to hear you're happy with our service. Thank you very much for recommending us!

5 / 5 Share
Sept. 25, 2026

I came back to Chargeback.io after taking a break from using the service, and I was honestly pretty lost with the setup and re-enrollment process. I had a bunch of questions and was probably more paranoid about getting everything right than most people. Their customer service was excellent. They replied very quickly, helped me work through the issues, handled most of the setup for me, and kept confirming everything so I knew it was being done properly. Really helpful team, very responsive, and they made what felt like a confusing process much easier. Very happy with the service and support. Great app. My first Ethoca alert was refunded successfully, and the setup has been smooth. Support has been helpful and responsive.

Store Using app Total reviews Average rating
Miles Marshall 3 months 2 5.0
Developer Reply

We really appreciate you taking the time to leave us such a lovely review. It's great to hear that the support team was helpful and responsive, and we're really glad that you're happy with the service you've received so far!

5 / 5 Share
Sept. 24, 2026

Great platform for preventing chargebacks! Easy to set up, reliable, and gives us much more peace of mind. Highly recommended!

Store Using app Total reviews Average rating
Lucie Maison 9 days 1 5.0
Developer Reply

Thank you very much for your review! We're very happy that you found the setup process easy.

5 / 5 Share
Sept. 21, 2026

Great tool! keeps your chargeback rate low and makes sure that your payment providers keep working. A must have tool to have for your backend.

Store Using app Total reviews Average rating
Vael Atelier 21 days 1 5.0
Developer Reply

Thank you! We're glad you consider this a useful tool for your business.

5 / 5 Share
Sept. 19, 2026

Does exactly what it says. Caught an alert early enough for us to refund the order and avoid the chargeback entirely. Easy setup, responsive support. Worth having in place before you need it rather than after.

Store Using app Total reviews Average rating
LivingLX 8 days 2 5.0
Developer Reply

Thank you for your review. We're glad the setup process was easy and our support team was able to help!

5 / 5 Share
Sept. 18, 2026

Protected me from chargebacks before they actually hit my store. It's actually amazing, helping me to lower my chargeback rate with no extra work!

Store Using app Total reviews Average rating
Vintage Warehouse UK 10 days 1 5.0
Developer Reply

Thank you! It's great to know that we've helped you keep your chargeback rate low.

5 / 5 Share
Sept. 15, 2026

Chargeback.io has been a great tool for managing and preventing chargebacks. The platform is easy to use, and the support team is responsive and helpful. It has definitely made handling disputes much easier and given me more peace of mind.

Store Using app Total reviews Average rating
NEATCELL 2 months 1 5.0
Developer Reply

This is really great to hear. Thank you so much for your review!

5 / 5 Share
Sept. 14, 2026

Chargeback.io has been very useful for me, and a genuinley great addition to my store. great app, great service. worth the price.

Store Using app Total reviews Average rating
Bijoux Rose 3 months 1 5.0
Developer Reply

Thank you for your review. We're really glad that you are happy with our platform and service.

5 / 5 Share
Sept. 13, 2026

It successfully prevented a real chargeback. It definitely works.

Store Using app Total reviews Average rating
Woofing Deals 3 months 2 5.0
Developer Reply

Happy to hear that. Thanks for letting us know!

5 / 5 Share
Sept. 10, 2026

Very happy with Chargeback.io! At PerfumeGiants.com, we were dealing with a high number of fraudulent purchases, and the alerts have helped us catch them early, issue refunds when needed, and avoid costly chargebacks. The support team has also been extremely helpful. They took the time to clearly explain the entire process, including how the alerts work, the fees involved, and the auto-refund process. The app has already helped us avoid multiple chargebacks and made managing fraudulent orders much easier. Definitely recommended for Shopify store owners dealing with fraud and chargebacks!

Store Using app Total reviews Average rating
PerfumeGiants.com 3 months 1 5.0
Developer Reply

Thank you for taking the time to leave us such a lovely review. We really appreciate the feedback and are happy to hear you've had such a positive experience with our platform.

5 / 5 Share
Sept. 3, 2026

Estive com o agente Roudy e ele foi espetacular, resolveu-me tudo rapidamente e com explicações e promenor.

Store Using app Total reviews Average rating
Mode Françoise 3 months 1 5.0
Developer Reply

Que bom saber, vou passar o seu elogio ao Roudy!

5 / 5 Share
Sept. 2, 2026

Chargeback.io has been very useful for me, and a genuinley great addition to my store. Immensely valuable when it comes to protect your chargeback rate. Automatic alerts and auto-refund feature helped me prevent chargeback before it even happened, just amazing! I would definitely recommend this to anyone who wants to keep things healthy at the backend.

Store Using app Total reviews Average rating
Lowell Sydney About 2 months 1 5.0
Developer Reply

Thank you so much! We're really happy to hear that the automatic refunds are helping to keep your chargeback rate low.

5 / 5 Share
Sept. 1, 2026

Great experience so far. The support team was very helpful and guided me through the entire setup process. Grace was especially helpful, patient, and quick to answer my questions. The setup process was straightforward and the support has been excellent. Highly recommended!

Store Using app Total reviews Average rating
AURAZYRA 12 days 1 5.0
Developer Reply

Thank you for such a great review. We love hearing that you found the setup process so easy and the support helpful

5 / 5 Share
Aug. 28, 2026

Great app with excellent customer service. The team is very helpful, responsive, and quick to resolve any questions or issues. Overall, a reliable and easy-to-use app that I would definitely recommend!

Store Using app Total reviews Average rating
Shop 2 9 days 1 5.0
Developer Reply

Thank you for your review. We're really glad you've had a positive experience with our app and support team.

5 / 5 Share
Aug. 26, 2026

very good support

Store Using app Total reviews Average rating
Isabella Beaumont 3 days 1 5.0
Developer Reply

Thanks, Isabella. We're very happy to hear this!

5 / 5 Share
Aug. 22, 2026

I came back to Chargeback.io after taking a break from using the service, and I was honestly pretty lost with the setup and re-enrollment process. I had a bunch of questions and was probably more paranoid about getting everything right than most people. Their customer service was excellent. They replied very quickly, helped me work through the issues, handled most of the setup for me, and kept confirming everything so I knew it was being done properly. Really helpful team, very responsive, and they made what felt like a confusing process much easier. Very happy with the service and support.

Store Using app Total reviews Average rating
Miles Marshall 2 months 2 5.0
Developer Reply

Thank you Miles for your lovely review. We're so happy to hear that our support team was able to help you get set up again.

5 / 5 Share
Aug. 19, 2026

Very good app!

Store Using app Total reviews Average rating
trydailydeals About 2 months 1 5.0
Developer Reply

Thanks, that's great to hear!

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