Chargeback: Auto Prevention for Shopify

Chargeback: Auto Prevention

Prevent chargebacks on autopilot
Rating
4.9
Feedback
59
Reviews
Chart
#2,306
Shopify

All reviews

5 / 5 Share
March 26, 2026

Very good customer support and also quick and easy account setup. Would recommend Chargeback.io above others.

Store Using app Total reviews Average rating
Margaret & Grace Lake Tahoe About 2 months 1 5.0
5 / 5 Share
March 24, 2026

Charback.io really helped us get control over our chargebacks. The system is super clear and works much faster than what we used before. Definitely recommend it if you want to handle this properly.

Store Using app Total reviews Average rating
Claire Montreal Boutique About 1 month 2 5.0
5 / 5 Share
March 24, 2026

What an awesome tool! They help me prevent my business from dying and thus i can keep scalling without the worries of getting shut down. I really recommend them

Store Using app Total reviews Average rating
Vltava Couture About 1 month 1 5.0
5 / 5 Share
March 18, 2026

Pretty awesome experience so far. Implementation has been fairly easy. Very helpful staff and quick to respond.

Store Using app Total reviews Average rating
Zalorah About 13 hours 3 5.0
5 / 5 Share
March 16, 2026

Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.

Store Using app Total reviews Average rating
SAINT ARMONT 4 months 2 5.0
5 / 5 Share
March 16, 2026

Great app, already put some chargebacks off for us. Also Jack from the customer support team was really helpful!

Store Using app Total reviews Average rating
Vita Sleep 23 days 1 5.0
5 / 5 Share
March 11, 2026

I’ve been using Chargeback.io for managing disputes, and it’s been a game-changer. The platform is intuitive, easy to navigate, and provides clear insights on every case. Overall, it has streamlined our chargeback process and saved us a lot of time. Highly recommended for anyone dealing with payment disputes.

Store Using app Total reviews Average rating
Kaomi Sleep 19 days 1 5.0
5 / 5 Share
March 11, 2026

Grace is awesome! Had some issues with setup and had them on a call within 24 hours to help right away.

Store Using app Total reviews Average rating
ABLETON REMAKES 8 months 2 5.0
5 / 5 Share
March 10, 2026

We've had a very positive experience using Chargeback.io. The platform makes it much easier to manage chargebacks in an organized and efficient way. Everything is clearly structured, which saves a lot of time. The system helps reduce stress around chargebacks and allows our team to stay focused on running the business. Overall, a very useful tool for any online store dealing with payment disputes. Highly recommended.

Store Using app Total reviews Average rating
Estelle's Closet About 1 month 2 5.0
5 / 5 Share
March 5, 2026

I've tested other chargeback apps before and this is by far the best. Great customer service!

Store Using app Total reviews Average rating
Altair 9 months 2 5.0
5 / 5 Share
March 3, 2026

Really solid app. Gets the job done and keeps shopify payments alive. :) recommend.

Store Using app Total reviews Average rating
Marelia 2 days 6 5.0
5 / 5 Share
March 3, 2026

A Perfect solution for busineeses to reduce their chargback rate and built a trusted partnership with their payment proccesor . i hope i knew you before this month !! thank u guys for this solution.

Store Using app Total reviews Average rating
NESTILY 12 days 1 5.0
5 / 5 Share
March 2, 2026

Excellent app, I've never again had problems with high chargeback rates on my account or account restrictions because of that. Today I can sell without any headaches!

Store Using app Total reviews Average rating
desativada 3 minutes 1 5.0
5 / 5 Share
Feb. 27, 2026

Chargeback has been one of the easiest tools I have ever set up for my business. The entire onboarding process was extremely fast and straightforward, and I was able to get everything connected and running without any complicated steps. Within minutes I had the system working exactly how I needed it. What really stands out though is their support team. Any time I had a question or needed clarification, their team responded quickly and actually took the time to help instead of sending generic replies. They clearly understand how important chargeback prevention is for businesses and they make sure you’re fully set up to handle disputes properly. If you run an online store and want a simple, effective way to manage and prevent chargebacks, Chargeback is a must-have. Fast setup, powerful features, and a support team that genuinely cares about helping their users succeed.

Store Using app Total reviews Average rating
Built2Offend 40 minutes 1 5.0
5 / 5 Share
Feb. 26, 2026

Ive tested different chargeback preventions and this one actually works + no crazy fees. Support is great and fast too.

Store Using app Total reviews Average rating
Sculptive Fitness 5 months 1 5.0
5 / 5 Share
Feb. 11, 2026

Great experience so far, they are very friendly, helpful, and quick to respond to any questions I have. Nice UI, transparent billing, and easy to set up. I highly recommend Chargeback.io.

Store Using app Total reviews Average rating
Beckett & Knox 12 months 1 5.0
5 / 5 Share
Feb. 10, 2026

Easy to set up and helpful team. Worth it for any growing store that wants to keep chargebacks low and stay informed.

Store Using app Total reviews Average rating
Montevao About 1 month 1 5.0
5 / 5 Share
Feb. 10, 2026

a really clear app and a good customer service!

Store Using app Total reviews Average rating
elizabeth & rose 6 days 1 5.0
5 / 5 Share
Feb. 9, 2026

Great support!

Store Using app Total reviews Average rating
Jones & Smith 11 days 1 5.0
5 / 5 Share
Feb. 15, 2026

You can’t easily cancel them — they’ve made it extremely difficult to remove your card, and the top-up amount is fixed and quite high, so you can’t change it. I strongly recommend that the team fix this and allow customers to choose their top-up balance and easily cancel any card they want. Otherwise, it feels sketchy. ---- Update: I spoke with the team, and they have solved all my issues. They helped me unenroll and made the full balance refund, plus helped me understand how their system works. So, I'm changing my review to five stars and waiting for the update where everyone can easily unlink the card and manage the balances as they want, not with some requirements and minimum amounts. Thank you.

Store Using app Total reviews Average rating
Sonverdano 23 days 5 4.2
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