Chargeback: Auto Prevention
All reviews
Very nice Customer support.
Thanks, we're glad the support experience was a good one!
great app prevented me from going over 1%, you can customize whether to auto or manually review. works flawlessly
Thank you! It's great to hear you are finding the app useful.
Overall good experience and easy onboarding. Love the layout of the dashboard but I ham having trouble understanding which orders refunds were sent for.
Thanks for the feedback. We're glad the onboarding was easy and you like the layout of the dashboard. We'll reach out to help clarify the refund tracking so that's clearer going forward.
Very good experience, a super necessary application for anyone who wants to protect their payment provider account against chargebacks, and support is always available to help.
Thank you. We're happy to hear we could help protect your account, and the team's always here when you need us.
Chargeback.io is great for Shopify and prevents too many chargebacks piling up that would otherwise cause a payout reserve. I prefer to use it with a $100 threshold, anything above that I will submit a chargeback response. Its perfect for what I do.
Thanks Boncini! Great to hear the $100 threshold is useful for you
Great experience with Chargeback.io. The platform works well, and support has always been quick and helpful. Andreas and Roudy have been especially responsive and easy to work with whenever I’ve needed assistance. Recommended.
Thank you, we'll pass this along to Andreas and Roudy, glad they've made things easy for you.
Best chargeback alert app available, they have the lowest prices
Thank you! Glad both the value and the app itself are working well for you.
This app is a must, it prevents chargebacks verry easy.
Gracey lower ethoca price would be nice
We've only been using the app for a few days, but so far the experience has been excellent. On just the second day after activation, we received an alert that allowed us to act quickly and prevent a chargeback. That single event alone demonstrated the value of this tool for our business. The setup was straightforward, the alerts work as expected, and the platform provides confidence by helping us monitor potential disputes in real time. Everything has been running smoothly so far, and we are very satisfied with the results. We would recommend this app to any store looking to reduce chargeback losses and gain greater control over the dispute process.
Had my first "save" yesterday, installing Chargeback.io saves you a lot of trouble. Okay it does cost you a fee but that is better than CB fees and makes life less troublesome. Setup is quite straigthforward.
Very good! This is a nonnegotiable app for every store.
This company helps you to save money like $30 on two orders you otherwise had to pay.
Great support and very clear communication. The team helped me understand the issue quickly and explained the next steps in a simple and professional way. Everything was handled smoothly, and I really appreciate the fast and helpful assistance. Highly recommended!
Chargeback.io has been a great platform to work with. The app is very user-friendly and easy to navigate, making chargeback management much more organized and efficient. What stands out the most is the exceptional support team. They are always quick to respond, helpful, and efficient in resolving any issues or questions we have. Highly recommend Chargeback.io to any business looking for a simple and effective chargeback management solution!
Amazing fast service really happy with them at the moment.
Chargeback.io really great platform, smooth transfer from one CB preventing app to chargeback.io, thanks!
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