Chargeback: Auto Prevention

a really clear app and a good customer service!

Great support!

You can’t easily cancel them — they’ve made it extremely difficult to remove your card, and the top-up amount is fixed and quite high, so you can’t change it. I strongly recommend that the team fix this and allow customers to choose their top-up balance and easily cancel any card they want. Otherwise, it feels sketchy. ---- Update: I spoke with the team, and they have solved all my issues. They helped me unenroll and made the full balance refund, plus helped me understand how their system works. So, I'm changing my review to five stars and waiting for the update where everyone can easily unlink the card and manage the balances as they want, not with some requirements and minimum amounts. Thank you.

Great app for preventing chargebacks before they happen. Easy to set up, clear insights, and the support team is very responsive. Definitely worth it for any growing store.

Great product, very easy to use and helpful support.

Best App for chargebacks!

I just finished speaking with Jack. With my questions he was extremely helpful in explaining not only the functionality of the app but also how important it can be to the life of my store on Shopify.

Works perfect! service also 10/10

Excellent help from Andreas! he helped me setup everything i struggeled with in chargeback.io. I now have learned the basics i need to know and he was very patient with me. i definetly reccomend. Thankyou!

Great service! Works amazing for our business for refunding chargebacks before they happen! Customer service is also phenomenal.

The best service for chargebacks. Thank you guys!

Great service, protection is working properly. Avoided many chargebacks already. Support is fast and extremelly helpful. Recommended!

The support team always helps me amazing, Roudy helped me last time. I could even message him privately, so he could take a look into my case. Amazing!

Very usefull app, life-saver for your payment processor !

Very Polished App, Good instructions, easy to understand and i know it will save a lot of chargebacks in the future. Worth having installed if you want peace of mind. Would rather pay the $15 alert fee and auto refund, then pay $15 chargeback fee and risk holds on merchant account. Makes sense to me.

Been using it for 4 months now and it's amazing! did over 5M USD so far with Shopify Payments (including shop pay) and managed to keep it a life and we are still scaling! at the same time we have it connected to oceanpayments and airwallex on our other stores literally a life-saver to keep your payment processors a life