Chargeflow Dispute Chargebacks
Chargeflow Chargeback Recovery App for Shopify
Rating
4.8
feedback
239
chart
#231
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
20%
-
Less than a year
64%
-
More than a year
8%
Reviews Summary
The reviews for the Chargeflow app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the quick responses, professional assistance, and efficiency in handling chargebacks. The app is praised for its ease of use, automation features, and effectiveness in managing disputes. Customers mention specific support agents like Mariane, Maria, Juda, Boaz, and Joyce who have been instrumental in guiding them through the chargeback process. The platform's user-friendly interface, detailed analytics, and proactive approach to resolving issues have been commended. However, there are a few concerns raised about transparency in fees and delays in responses, but these instances are rare compared to the numerous positive experiences shared by users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
Chargeflow has truly exceeded my expectations! The team is incredibly supportive, responds super quickly on the chat, and is always ready to help. A special thanks to Maria – her patience and clear explanations have been invaluable throughout this process. Although I’m still anxiously awaiting the outcome of the chargeback, it’s reassuring to know there’s a team behind me that is both professional and proactive. The support so far has been outstanding, and I trust in their approach. Thank you, Chargeflow!
Dec. 18, 2024
Very helpful with explaining the process step by step!. Happy with the call with Juda, he took his time to show me the steps and process for and against charge backs.
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