Chargeflow Dispute Chargebacks for Shopify

Chargeflow Dispute Chargebacks

Chargeflow Chargeback Recovery App for Shopify

Rating

4.8

feedback

232

Reviews

chart

#229

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    20%
  • Less than a year
    65%
  • More than a year
    7%

Reviews Summary

The reviews for the Chargeflow app on Shopify are overwhelmingly positive, with users praising the exceptional customer service and the effectiveness of the app in handling chargebacks. Customers appreciate the quick responses from the support team, detailed explanations provided, and the ease of use of the platform. Many users mention that Chargeflow has significantly reduced the time and effort required to manage chargebacks, leading to increased success rates in disputing them. However, there is one negative review highlighting a lack of transparency regarding fees and slow response to inquiries, which raises concerns about the company's communication.

Highlights

Exceptional customer service and support
Efficiency in handling chargebacks
Ease of use of the platform
Positive impact on success rates
Concerns about transparency and communication

Rating Breakdown

  • 5
    95% (221 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

So far so good - the service is excellent and the onboarding is quite easy. Maria with support was super helpful.

Using app

--

Total reviews

11

Average rating

4.7

5 / 5 Share

Nov. 19, 2024

Brilliant, easy setup & great assistance from Juda via Google Meet for setting up my alerts.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

They really work hard to solve your chargebacks!

Using app

About 1 year

Total reviews

6

Average rating

4.3

4 / 5 Share

Nov. 15, 2024

Very helpful customer service and always ready to solve any kind of problem. As for the resolution I cannot give an assessment as my paperwork is still waiting for the outcome, however, the response to the paperwork is very fast!

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 14, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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