Chargeflow Prevent Chargebacks
Chargeflow Chargeback Recovery & Fraud Prevention on Shopify
Rating
4.7
feedback
331
chart
#100
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
10%
-
Less than a month
30%
-
Less than a year
49%
-
More than a year
8%
Reviews Summary
The reviews for the Chargeflow Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Customers praise specific team members like Carla, Carina, Jason, Mariane, and Cassie for their knowledge, responsiveness, and patience in helping with account setup, dispute resolution, and general inquiries. The app is commended for its ease of use, time-saving automated dispute handling, and effectiveness in preventing chargebacks. Users appreciate the professionalism of the evidence files generated by the app and the peace of mind it offers in dealing with disputes. However, there are a few negative reviews that mention dissatisfaction with the defense strategies provided by Chargeflow, particularly criticizing the generic nature of the responses and the associated fees for using the app.
Highlights
Review RSS Feed
All reviews
Dec. 14, 2025
Great experience with customer service, Carla was able to resolve my questions regarding account integrations swiftly. Very helpful, thank you.
Dec. 10, 2025
Carina was the greatest!! It was easy to reach her and get connected with the chat box, she was incredibly responsive and made the entire process simple. She helped us a lot with submitting evidence for our dispute, and she even reached out and kept us updated a few days later when the team uploaded our evidence to our case! Will be leaning on her for any help we may encounter. Thank You Carina.
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