Chargeflow Prevent Chargebacks
Chargeflow Chargeback Recovery & Fraud Prevention on Shopify
Rating
4.7
feedback
326
chart
#107
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
10%
-
Less than a month
31%
-
Less than a year
48%
-
More than a year
9%
Reviews Summary
The reviews for ChargeFlow are mostly positive, highlighting the exceptional customer service provided by the support team. Customers appreciate the quick responses, helpful guidance, and patience exhibited by team members like Cassie, Jason, Mariane, Carla, and others. The app is praised for its ease of use, effectiveness in managing chargebacks, and the proactive approach it takes in handling disputes. However, there are some negative reviews that mention issues with the app's defense strategies, billing practices, and lack of evidence submission in disputes. Some users also expressed dissatisfaction with hidden fees and difficulties in canceling the service.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
Chargeflow has been a huge time-saver for my store. Their automated dispute handling is incredibly smooth and removes all the stress of dealing with chargebacks manually. The evidence files they generate are professional, detailed, and always submitted on time — something that used to take me hours every week. Their support team is extremely helpful, fast, and friendly. They really care about merchants and go the extra mile to assist. If you’re a Shopify merchant dealing with disputes, this app is absolutely a must-have. It saves time, increases your win rate, and gives you complete peace of mind. Highly recommended
Dec. 2, 2025
Really impressed with this app. The setup was super simple, the interface is easy to use, and the support team is actually great. The chargeback alerts and fraud tools work well and the pricing is fair. Overall, a very solid app and IMHO worth having in your store
Nov. 30, 2025
Carla was very knowledgeable and patient helping me with a few questions and concerns I had . I felt understood and valued as a customer! I definitely recommend charge flow to anyone in business! Thank you for an amazing experience!
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