Chargeflow Prevent Chargebacks for Shopify

Chargeflow Prevent Chargebacks

Automate Chargebacks, Fraud Prevention & Reduce Dispute Rate

Rating

4.6

feedback

375

Reviews

chart

#93

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    32%
  • Less than a year
    47%
  • More than a year
    9%

Reviews Summary

The reviews for the Chargeflow app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer support, fast response times, ease of setup, and helpful features for preventing chargebacks. Users appreciate the support team's responsiveness, knowledgeability, and willingness to assist with chargeback disputes. However, negative feedback revolves around unexpected charges, low win rates in chargeback cases, inaccurate reporting, and dissatisfaction with internal policies such as high card verification fees. Some users also mentioned issues with the effectiveness of the app's alert and prevent feature.

Highlights

Excellent customer support and fast response times
Ease of setup and helpful features for preventing chargebacks
Unexpected charges and dissatisfaction with internal policies
Low win rates in chargeback cases and inaccurate reporting
Issues with the effectiveness of the alert and prevent feature

Rating Breakdown

  • 5
    92% (346 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (22 ratings)

Reviews with Text

  • 90% (336)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

Amazing team and easy setup.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2026

Good support & Chargeflow the app i would suggest everyone

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

March 18, 2026

App lags constantly.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 18, 2026

I contacted the support with Carla, she replied me very fast and she understood 100% my request and helped me to solve my issue. Good support experience

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2026

Using app

About 4 years

Total reviews

3

Average rating

3.7

All reviews

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