Chargeflow Dispute Chargebacks
Chargeflow Chargeback Recovery App for Shopify
Rating
4.6
feedback
182
chart
#1,282
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
23%
-
Less than a year
66%
-
More than a year
5%
Reviews Summary
The reviews for the Chargeflow app are a mix of positive and negative feedback. Positive aspects highlighted include excellent customer service, quick responses, helpful support team, and ease of use. Users appreciate the app's ability to handle chargebacks effectively and automate the process, saving time and increasing profits. On the other hand, negative reviews mention issues such as overcharging, submission of evidence without consent, and dissatisfaction with the quality of responses to chargebacks. Some users feel that the app does not provide significant value beyond what can be done manually. Overall, the app seems to be beneficial for those looking to streamline chargeback management and improve win rates, but there are concerns about transparency and service quality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 26, 2024
The support has been excellent so far. Very prompt and helpful. I would recommend this service to others. I'm waiting to see the results so I can comment further.
June 25, 2024
Chargeflow has been an absolute game-changer for us in managing our disputes! The app is user-friendly and incredibly efficient, making the process smooth and stress-free. A special shoutout to Joyce, who has been nothing short of amazing. Her approachable demeanor and lightning-fast responses to our inquiries have been a tremendous help. Joyce’s dedication to providing clear and effective solutions has significantly improved our experience with Chargeflow. Thank you, Chargeflow, for your exceptional service and for making our dispute resolution process much more manageable. We highly recommend this app to anyone needing reliable and professional dispute management.
June 23, 2024
Boaz from Chargeflow has been exceptional in managing my chargebacks. He provided clear and detailed explanations throughout the process and demonstrated a profound understanding of the complexities involved. With a dedicated team ready to work on my behalf, Boaz ensured that my disputes were handled efficiently and resolved favorably. His strategic approach and unwavering support have made a significant positive impact on my business, and I highly recommend his services for anyone dealing with chargebacks.
June 20, 2024
Excellent customer service. I haven't use it yet, but it seems that they will help us win those annoying chargebacks..
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