Chargeflow Prevent Chargebacks
Automate Chargebacks, Fraud Prevention & Reduce Dispute Rate
Rating
4.8
feedback
346
chart
#97
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
10%
-
Less than a month
30%
-
Less than a year
47%
-
More than a year
9%
Reviews Summary
The reviews for the Chargeflow Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Customers praise specific team members like Carla, Carina, Jason, Mariane, and Cassie for their knowledge, responsiveness, and patience in helping with account setup, dispute resolution, and general inquiries. The app is commended for its ease of use, time-saving automated dispute handling, and effectiveness in preventing chargebacks. Users appreciate the professionalism of the evidence files generated by the app and the peace of mind it offers in dealing with disputes. However, there are a few negative reviews that mention dissatisfaction with the defense strategies provided by Chargeflow, particularly criticizing the generic nature of the responses and the associated fees for using the app.
Highlights
Review RSS Feed
All reviews
Jan. 20, 2026
Great experience so far. Chargeflow has been very helpful with account setup and explaining the chargeback process clearly. The support team is responsive and professional, and the account review gave useful insights. Looking forward to continuing using the service.
Jan. 20, 2026
Aubrey was incredibly helpful throughout the entire Chargeflow setup process. She explained everything clearly, was very patient with my questions, and made sure the system was configured correctly for my Shopify store. What I appreciated most was how responsive and supportive she was — it felt like she genuinely cared about getting things right rather than rushing through it. The setup is now clear, organised, and gives me much more confidence handling chargebacks going forward. Highly recommend her support. Thank you again!
Jan. 20, 2026
Customerservice was quick and informative. Prevents alot of chargebacks what saves my shopify payments.
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