Chargeflow Dispute Chargebacks
Chargeflow Chargeback Recovery & Prevention App for Shopify
Rating
4.8
feedback
296
chart
#192
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
10%
-
Less than a month
35%
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Less than a year
47%
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More than a year
4%
Reviews Summary
The reviews for the Chargeflow Shopify App are overwhelmingly positive, with users praising the app for its effectiveness in handling chargebacks and the exceptional customer support provided by the team. Many users highlighted the quick response times, knowledgeable support staff, and ease of use of the app. Customers appreciated the time saved and the peace of mind gained from using Chargeflow to manage disputes. However, there was one negative review mentioning poor communication and unmet promises regarding fees and refunds, leading to a frustrating experience for the user.
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Rating Breakdown
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All reviews
March 21, 2025
I had the app installed at the end of 2024. There was some growing pains to figuring out how best to submit disputes, evidence, etc through their app. But the bonus discounts on the initial chargeback wins were enough to push me over the line. Soon after we found out that the advertised discounts aren’t real and they don’t provide support or a way to track this. So onboarding promotions regarding discounts on first chargeback wins don’t actually apply. Other than that, it does speed up the evidence and chargeback tracking
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