Chargeflow Dispute Chargebacks
Chargeflow Chargeback Recovery & Prevention App for Shopify
Rating
4.7
feedback
268
chart
#159
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
9%
-
Less than a month
28%
-
Less than a year
50%
-
More than a year
8%
Reviews Summary
The reviews for the Chargeflow app on Shopify are a mix of positive and negative feedback. Positive aspects highlighted include the app's smooth integration, solid features, and top-notch customer service from representatives like Joan, Maria, and Mariane. Customers appreciate the quick responses, helpfulness, and professionalism of the support team. The app is praised for its effectiveness in handling chargebacks, saving time, and providing real-time updates. On the other hand, negative reviews mainly focus on issues with customer service, such as aggressive behavior, poor communication, and unmet promises. Some users experienced difficulties with billing, misleading promotions, and delays in resolving disputes.
Highlights
Review RSS Feed
All reviews
July 31, 2025
An absolute rip-off! I installed the app in trial mode and when I saw that it did not meet my expectations I requested cancellation, and after a few days they charge me 580 dollars FOR NOTIFYING ME OF COUNTERCHARGES, not for avoiding them, stopping them or resolving them BY NOTIFYING ME, which shopify already does for free. I have screenshots in chat where I request the closure of the service and the account and days later they charge me that amount and refuse to refund.
July 30, 2025
Easy to use and generally gets good results. Support, when needed, is excellent, and the reps are very friendly and helpful. Recommended!
July 28, 2025
this app is a scam, they charge you 25% off the win and $15 on top of that even if you don't win the case, which will also ruin your credit. there are many better apps that only charge 15% and no upfront fee.
July 11, 2025
had a stressful chargeback situation, and Chargeflow stepped in with professionalism, speed, and incredible support. Carina and the team were transparent, reassuring, and truly went the extra mile to help me through the process. They made it so easy to submit evidence and handled everything from start to finish. It’s rare to find a service that genuinely has your back — and Chargeflow absolutely does. Highly recommend to any business owner looking for peace of mind when it comes to disputes and chargebacks!
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