All reviews

Rating Breakdown

  • 5
    93% (348 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 90% (337)
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4 / 5 Share

April 9, 2026

Very helpful team

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 8, 2026

Carla was great

Store

Squiddy

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2026

Customer Support is 5 stars

Using app

About 15 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2026

Maria was very helpfull and was replying fast, very nice

Store

Velura

Using app

16 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 2, 2026

Perfect. Amazing support, especially Carla is outstaning and very helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 29, 2026

I want cancel but I don’t see any option . Hard to used

Using app

17 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 28, 2026

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2026

Chargeflow is amazing! I received a chargeback from someone who tried to scam me. I am so thankful I had Chargeback. I contacted them immediately through their chat and Jason helped me quickly. He was very reassuring and told me everything I needed to do. Follow up and communication was prompt and efficient. Hoping this appeal turns out in my favor. :)

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Excellent customer service I got helped right away! 10/10 rating.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Maria was super helpful and patient, great customer service

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2026

Amazing team and easy setup.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2026

Good support & Chargeflow the app i would suggest everyone

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

March 18, 2026

App lags constantly.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 18, 2026

I contacted the support with Carla, she replied me very fast and she understood 100% my request and helped me to solve my issue. Good support experience

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2026

Using app

About 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

March 11, 2026

I am impressed good job.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Excellent support and a very helpful app for managing disputes. The team is responsive, professional, and easy to work with. Thank you!

Using app

8 months

Total reviews

4

Average rating

5.0

1 / 5 Share

March 20, 2026

CHARGEFLOW WILL LOSE YOUR CASES AND TRY TO STEAL YOUR BANK INFO. Chargeflow submitted my chargeback before their own 5-day evidence window closed, so my proof was never included and I lost the case. They promised a refund but it’s been over a month of excuses (false claims my store was closed, “sent” via Stripe, now PayPal with “issues”). Six weeks later, they’re still emailing me after I told them to stop and asking for my bank info. They also offered a PayPal refund only if I remove my review. Any decent business would give the refund and ask AFTER to reconsider. The audacity to hold a refund I am owed hostage is wild. You can easily respond to chargebacks yourself with the help of AI. You don't need this scam company.

Using app

Over 3 years

Total reviews

42

Average rating

3.1

5 / 5 Share

March 5, 2026

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2026

Using app

9 days

Total reviews

1

Average rating

5.0