Chargeflow Prevent Chargebacks for Shopify

Chargeflow Prevent Chargebacks

Automate Chargebacks, Fraud Prevention & Reduce Dispute Rate

Rating

4.7

feedback

377

Reviews

chart

#96

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    10%
  • Less than a month
    32%
  • Less than a year
    47%
  • More than a year
    9%

Reviews Summary

The reviews for the Chargeflow app are a mix of positive and negative feedback. Positive aspects highlighted include excellent customer service, quick and helpful support, easy setup process, and effective dispute management. Users appreciated the responsiveness of the support team, with specific mentions of helpful interactions with team members like Jason, Carla, Maria, and Cassie. The app was praised for its ability to prevent chargebacks effectively and provide valuable insights for managing disputes. However, some users expressed concerns about internal policies, such as unexpected charges and perceived lack of transparency.

Highlights

Excellent customer service and quick support
Effective dispute management and prevention of chargebacks
Easy setup process
Concerns about internal policies and unexpected charges
Mixed feedback on accuracy of reporting and dashboard functionality

Rating Breakdown

  • 5
    93% (350 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 90% (339)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2026

Customer support is great and chargeback prevention is automated

Store

Gyeol

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2026

I had an outstanding experience working with Jason. From the start, he was incredibly responsive and made sure I fully understood what was needed to resolve my account issue. His patience and clarity were refreshing, and his level of service was truly exceptional. I couldn't have asked for better support!

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 9, 2026

Very helpful team

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 8, 2026

Carla was great

Store

Squiddy

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2026

Customer Support is 5 stars

Using app

About 15 hours

Total reviews

4

Average rating

5.0

All reviews

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