All reviews

Rating Breakdown

  • 5
    92% (333 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (20 ratings)

Reviews with Text

  • 90% (325)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2026

Amazing customer support! The app has save us time, and also the contact with customer service is quick and they really help. Apprecciate having this app!

Store

Broya

Using app

--

Total reviews

9

Average rating

4.6

5 / 5 Share

Feb. 11, 2026

Super easy setup and support is very responsive.

Store

Luxium

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

Store

Rabica

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

They are exceptionally responsive to inquiries, and I'm impressed at their knowledgeability in how to handle fraudulent chargebacks. It's extremely reassuring to know that they are willing to engage with their customer's questions and take the time to listen to the full story.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Very good assistance. Thans @Yelle and @Carla

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Great support team, everyone responds promptly, quick to give solutions for everything. Shoutout to Carina. Smooth transition from our previous provider!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Using app

About 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 3, 2026

Good help

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Works great, lots of customization options for fighting chargebacks. They are flexible to help with specific requests to accommodate your company needs. Nice staff, always willing to help. Proactive account manager. Would recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Jason is super helpful giving us really good support. Really happy so far

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

The customer service was great and very helpful. I feel very secure in knowing that Chargeflow will be an asset to my business.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Really good customer service

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Good service. Nice platform

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Great experience so far. Chargeflow has been very helpful with account setup and explaining the chargeback process clearly. The support team is responsive and professional, and the account review gave useful insights. Looking forward to continuing using the service.

Store

Oloro

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Aubrey was incredibly helpful throughout the entire Chargeflow setup process. She explained everything clearly, was very patient with my questions, and made sure the system was configured correctly for my Shopify store. What I appreciated most was how responsive and supportive she was — it felt like she genuinely cared about getting things right rather than rushing through it. The setup is now clear, organised, and gives me much more confidence handling chargebacks going forward. Highly recommend her support. Thank you again!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Customerservice was quick and informative. Prevents alot of chargebacks what saves my shopify payments.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Chargeflow is one of the best apps for mitigating chargebacks. Amazing support agents as well, thank you so much!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Great customer service

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

the support from this app is insane. quick responses and helps a lot

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 14, 2026

Using app

Over 3 years

Total reviews

4

Average rating

4.3