All reviews

Rating Breakdown

  • 5
    93% (349 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 90% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 1, 2026

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

best app to prevent chargebacks - no doubt - everybody is benefiting from chargeflow and you really receive what they promise.

Store

LEYNA

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

This is the best support team I’ve had the pleasure of working with. I’m usually a stressed entrepreneur, and to have 24/7 support especially after hours and on the weekends is just incredible. They’re very fast in responsiveness, thorough and have been able to handle every request even last minute ( a few hours before chargeback deadline ). So far they’ve won 3 out of 5 chargeback disputes and taken a huge load of my back. Super worth it.

Store

Genie

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2026

Store

Canzara

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

the best service, super easy easy to setup

Store

NYCMode

Using app

4 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 17, 2026

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Excellent and fast support, very easy to setup

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Great Support, really quick and understandable!

Store

Kelono

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Great Customer Support! So happy I found this app because they are HERE for you.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Amazing customer support! The app has save us time, and also the contact with customer service is quick and they really help. Apprecciate having this app!

Store

Broya

Using app

Almost 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Feb. 11, 2026

Super easy setup and support is very responsive.

Store

Luxium

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

Store

Rabica

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

They are exceptionally responsive to inquiries, and I'm impressed at their knowledgeability in how to handle fraudulent chargebacks. It's extremely reassuring to know that they are willing to engage with their customer's questions and take the time to listen to the full story.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Carla helped us really good with resolving our chargebacks!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Very good assistance. Thans @Yelle and @Carla

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Great support team, everyone responds promptly, quick to give solutions for everything. Shoutout to Carina. Smooth transition from our previous provider!

Using app

24 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 4, 2026

Unacceptable internal policies. I was charge $100 as a card verification fee from chargeflow. Sure, it is only a temporary hold however I am very well versed in applications doing this and am usually subjected to only $1. $100 is completely unnecessary and in addition, they did not even tell me in advance they would charge this fee. When questioning their billing department, I was met with a cold 'this is our policy' message which was a huge disappointment after receiving such great support from Jason with their onboarding team. I will be uninstalling Chargeflow and looking elsewhere for this service.

Store

Qilavo

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 4, 2026

I was charge $100 without any notice by Chargeflow during set up. This charge is only temporary however this does not make it right. I have successfully subscribed to many apps who complete this type of verification however they usually charge only $1. $100 is unacceptable and when I contacted their support to question this, I was met with a very corporate style 'policy' message which was a extreme contrast to the friendly and personable approach I received from Jason in their customer support team. 5 Stars for Jason. 0 Stars for Chargeflow. I will be looking at their competitors to find an alternative. Jason was great at helping set up my account. Be prepared for a bit of a wait for support but once they get to you, they are super responsive, friendly and professional. Now Chargeflow is set up, I am looking forward to seeing what it can do for my business.

Store

Halesan

Using app

9 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 4, 2026

Absolutely shocked by Chargeflow internal Policies. BEWARE. In order to set up your account they will charge $100 as a temporary hold on your card. At no point in the process was I notified of this and I still cannot believe that this happened. I have installed many apps who perform a similar verification of your card, but usually with only $1. $100 is completely unnecessary and with no notice too, it is completely unacceptable. I would Like to add that I was Very Impressed with the support from Jason, he made set up feel very easy. But I am left very upset by this decision and the cold corporate email from their billing department outlining their policy: "At the moment, this is outside our scope, as it’s a company policy that applies to all customers who enroll in our service." Whether it applies to all customers or not does not make the policy correct and in this instance, I believe it makes the situation even worse. I will be looking for an alternative.

Store

Relo

Using app

18 days

Total reviews

2

Average rating

3.0