All reviews

Rating Breakdown

  • 5
    92% (333 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (20 ratings)

Reviews with Text

  • 90% (325)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2026

Customerservice was quick and informative. Prevents alot of chargebacks what saves my shopify payments.

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 11, 2026

The help from the team was good everything is setup now, having my first chargeback. Let's hope for the best. UPDATE: DON'T USE THIS APP, My chargeback has been lost. Now the customer has his money back and a free product. It's better to provide the proof yourself, a lot or promises but 0% results. Also my Shop Pay is deactivated because of this chargeback. I don't recommend it!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Chargeflow is one of the best apps for mitigating chargebacks. Amazing support agents as well, thank you so much!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Great customer service

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

the support from this app is insane. quick responses and helps a lot

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 14, 2026

Using app

Over 3 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 14, 2026

Good and quick communication!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Great app to handle chargebacks.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 10, 2026

Since we implemented this app, we lost all the chargebacks we got. Comparatively with before where we used to win about 30-40% of the cases

Store

Säker

Using app

10 months

Total reviews

8

Average rating

4.0

5 / 5 Share

Jan. 8, 2026

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

easy to use, great customer service, quick to reply!

Using app

5 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Using app

Almost 4 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 28, 2025

very good support easy to set up

Store

Seladi

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Great experience with customer service, Carla was able to resolve my questions regarding account integrations swiftly. Very helpful, thank you.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Muito bom a integração e a segurança conheci esse app por recomendação!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Carina was the greatest!! It was easy to reach her and get connected with the chat box, she was incredibly responsive and made the entire process simple. She helped us a lot with submitting evidence for our dispute, and she even reached out and kept us updated a few days later when the team uploaded our evidence to our case! Will be leaning on her for any help we may encounter. Thank You Carina.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 10, 2025

I have been in contact with several people from the team since 2024 regarding different issues, and I can honestly say they are super friendly, responsive and helpful. The app is super easy to use. In short I love working with Chargeflow.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Great app, it has always served me very well and is very useful for those who are scaling and want a more robust operation.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Jason has been a huge help when it comes to setting up the app. The communication was 5* and gave me some tips as well on how I should take full advantage of the app!

Using app

About 1 hour

Total reviews

1

Average rating

5.0