Chargeflow Prevent Chargebacks
Chargeflow Chargeback Recovery & Fraud Prevention on Shopify
Rating
4.8
feedback
329
chart
#104
All reviews
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Nov. 16, 2025
All around five star experience, Mariane went above and beyond to be helpful. I look forward to working with this company.
Nov. 8, 2025
These guys are great! I didn’t realize how helpful this app could be, and I’m really sorry I didn’t install it earlier. Thank you so much, team!
Nov. 6, 2025
They aren't the cheapest but their customer service is totally on point and that's why I have stuck with them. Excellent Service and Support! Thanks for the help Jason!
Nov. 7, 2025
Marianne helped me with great detail, and very quickly. I'm very satisfied, and thanks again, Mariane.
Oct. 31, 2025
Horrendous service, lies and dishonesty.. They claim to be experts in challenging chargebacks, from my expereince they don't make any difference to taking charge of the chargeback yourself. Worse part is if you and the customer do come to an agreement to void the chargeback you will still lose out the 25% rate... They claim they have good software, yet when i asked them not to challenge paypal disputes on my behalf they claimed it would fine.. but when i won any myself they started billing me straight away!... saving the worst till last.. so if you wish to leave, they will ask you to pay 8% commission on all open disputes.. the way they spin it is you would pay 25% if you won so we are giving you a cheaper alternative.. Kindly stay away and manage disputes yourself, you will save a lot of time and money.
Oct. 28, 2025
Horrible experience with this company. We had a win rate of around 30% and they do not even reach out to remind you to submit additional information that can be helpful, they just submit a prompt from chatGPT and call it a day. You're better off submitting more compelling evidence yourself, on top of that we were charged an 8% cancellation fee.
Oct. 27, 2025
This is the perfect tool to manage chargebacks. It is just incredible. Support is PHENOMENAL.
Oct. 24, 2025
Chargeflow has been an essential addition to our business, it’s truly a must-have for any Shopify store that wants to protect revenue and save time dealing with chargebacks. The system works flawlessly and gives peace of mind knowing everything is handled professionally. Their customer support is exceptional. Cassie has been amazing, always available, responsive, and incredibly professional in guiding us through every step. It’s rare to find such dedicated service these days. Highly recommend Chargeflow to all merchants who value efficiency, automation, and reliable protection.
Oct. 23, 2025
Ce sera un plaisir de laisser une évaluation 5 étoiles. Votre accompagnement a été exemplaire et je suis très satisfait du service offert par votre équipe. Merci encore pour votre soutien
Oct. 23, 2025
I couldn’t be happier with our experience using Chargeflow. As an eCommerce merchant, dealing with chargebacks used to drain time, energy, and revenue—but with Chargeflow we’ve turned the tables. From day one, the setup was seamless. Chargeflow’s team helped get us connected quickly (we’re using Shopify and Stripe) and we were up and running in virtually no time. Their one-click integration and automated workflows mean we’re no longer bogged down in tedious dispute paperwork.
Oct. 17, 2025
Highly recommended to install for any Shopify stores. Excellent support, fast and helpful replies, and I want to highlight Jason for his support with our queries, disputes and app configurations. Most importantly, we're now winning back ridiculous chargebacks that we've unfairly lost to in the past.
Oct. 14, 2025