Chargeflow Prevent Chargebacks
Chargeflow Chargeback Recovery & Fraud Prevention on Shopify
Rating
4.7
feedback
326
chart
#107
All reviews
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Dec. 4, 2025
Chargeflow has been a huge time-saver for my store. Their automated dispute handling is incredibly smooth and removes all the stress of dealing with chargebacks manually. The evidence files they generate are professional, detailed, and always submitted on time — something that used to take me hours every week. Their support team is extremely helpful, fast, and friendly. They really care about merchants and go the extra mile to assist. If you’re a Shopify merchant dealing with disputes, this app is absolutely a must-have. It saves time, increases your win rate, and gives you complete peace of mind. Highly recommended
Dec. 2, 2025
Really impressed with this app. The setup was super simple, the interface is easy to use, and the support team is actually great. The chargeback alerts and fraud tools work well and the pricing is fair. Overall, a very solid app and IMHO worth having in your store
Nov. 30, 2025
Carla was very knowledgeable and patient helping me with a few questions and concerns I had . I felt understood and valued as a customer! I definitely recommend charge flow to anyone in business! Thank you for an amazing experience!
Nov. 30, 2025
The support of ChargeFlow is truly skilled and helping. They help me a lot to setup everything, and it went smoothly - one of the best online service !! Special thanks to Cassie that supported a lot and was very patient.
Nov. 29, 2025
Chargeflow’s defenses make no sense. They’re extremely basic and usually just repeat the same line: “the customer didn’t follow our terms and policy.” They don’t analyze the case, they don’t check the details, and in my experience, they even got the disputed amount wrong. It’s obviously a copy-and-paste defense. Unless you sell cheap products in huge volumes and don’t care about the outcome of your disputes, stay away from this app. If you want a proper defense, you’re much better off doing it yourself. Just upload the customer’s conversation and order details into ChatGPT and have it generate a solid dispute response for you.
Nov. 28, 2025
Jason was an amazing help with my lengthy request. 10/10! Thanks again for your help!
Nov. 26, 2025
Trying to charge me for a Chargeback that was resolved with using police and not able to get a hold of anyone. Scheduled a call and no one joined.
Nov. 25, 2025
Initially, we had a small misunderstanding, but the support team is working on resolving everything. Thanks.
Nov. 22, 2025
Nov. 16, 2025
All around five star experience, Mariane went above and beyond to be helpful. I look forward to working with this company.
Nov. 8, 2025
These guys are great! I didn’t realize how helpful this app could be, and I’m really sorry I didn’t install it earlier. Thank you so much, team!
Nov. 6, 2025
They aren't the cheapest but their customer service is totally on point and that's why I have stuck with them. Excellent Service and Support! Thanks for the help Jason!
Oct. 31, 2025
Horrendous service, lies and dishonesty.. They claim to be experts in challenging chargebacks, from my expereince they don't make any difference to taking charge of the chargeback yourself. Worse part is if you and the customer do come to an agreement to void the chargeback you will still lose out the 25% rate... They claim they have good software, yet when i asked them not to challenge paypal disputes on my behalf they claimed it would fine.. but when i won any myself they started billing me straight away!... saving the worst till last.. so if you wish to leave, they will ask you to pay 8% commission on all open disputes.. the way they spin it is you would pay 25% if you won so we are giving you a cheaper alternative.. Kindly stay away and manage disputes yourself, you will save a lot of time and money.