Chargeflow Dispute Chargebacks
Chargeflow Chargeback Recovery App for Shopify
Rating
4.8
feedback
232
chart
#225
All reviews
Rating Breakdown
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Nov. 19, 2024
So far so good - the service is excellent and the onboarding is quite easy. Maria with support was super helpful.
Nov. 19, 2024
Brilliant, easy setup & great assistance from Juda via Google Meet for setting up my alerts.
Nov. 15, 2024
Very helpful customer service and always ready to solve any kind of problem. As for the resolution I cannot give an assessment as my paperwork is still waiting for the outcome, however, the response to the paperwork is very fast!
Nov. 14, 2024
Nov. 12, 2024
I'm currently dealing with chargeback problems, and Chargeflow has been a huge help. The onboarding with Juda was really reassuring, and the team is actively supporting me through this process. Highly recommend for anyone needing reliable assistance!
Nov. 11, 2024
Chargeflow has been instrumental in automating our chargebacks, saving our team valuable time to focus on running our business. Our CSM, Boaz, has been fantastic to work with—he's guided us through the best practices for chargeback prevention and is always available to answer any questions that come up. The main dashboard makes it simple to track Chargeflow’s effectiveness in combating chargebacks at a glance. The clear breakdown of open, pending, and won/lost chargebacks, along with easy-to-read categorization, has made managing this process straightforward and efficient.
Nov. 3, 2024
Customer service is 10/10 ! Helped me to navigate a new chargeback - Thanks guys
Nov. 2, 2024
Was extremely easy to set up and customer service was a plus ! Will give my option on it on a father note after continuous sales
Oct. 30, 2024
Love this app. Saved us so many times and customer service is super responsive.
Oct. 28, 2024
Had a call with Juda, and he explained how chargeflow works. He made sure installment was all configured correctly! Very easy to communicate with their customer support.Thank you for your help and time!
Oct. 23, 2024
This app invaluable for those that do not have the time to deal with disputes, you should definitely consider adding chargeflow to your Shopify Store.
Oct. 22, 2024
This might be a scam. It’s hard to say because lack of transparency. They do not give a clear breakdown of fees. I emailed them recently asking for of which orders accounted for a recent charge of $1515.96. After a week no reply. A sent another reminding them. Still no reply. That’s why the word scam is coming to mind.
Oct. 21, 2024
I have spoken to Chargeflow Chat Support Agent, Cassandra. She did a good job explaining to me all my queries and allaying my fear and concerns about accessing to personal datas in my store. This Chargeflow is introduced by a Youtuber, which I have trust in his recommendation. At least, after today's conversation with Cassandra, I have a better understanding of how their system works. Also, thanks to Mariane from Chargeflow, who has also assisted in clarifying some queries of mine.
Oct. 15, 2024
The customer support is amazing. Detailed explanations, willingness to help. Thank you so much! Maria is the best!
Oct. 10, 2024
Great app, they are very efficient in defenses and the support team is very helpful.