All reviews

Rating Breakdown

  • 5
    94% (288 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (10 ratings)
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5 / 5 Share

April 18, 2025

I had important documents I included, and during the dispute they did not include this even though it was uploaded properly. And they were not able to add them after. If the documents were not accepted, their should be a warning message.

Using app

About 5 hours

Total reviews

14

Average rating

3.9

5 / 5 Share

April 15, 2025

They've been really helpful helping me understand my situation and the chargebacks I'm facing. And they always willing to answer my questions pretty quickly and to help me. I'm sure they'll be able to help me with my disputes.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Really helps save you time to get this automated.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2025

I would recommend this app to anyone that does not want to internally and manually manage disputes for their store. I continue to be impressed with the advancements and new upgrades that they are constantly releasing to improve dispute management. I have worked with a lost of dispute management apps and this is by far the most user friendly. Our rep, Boaz, has been so easy to work with and is always great at helping me solve any problems or answer questions that come up. I am most recently impressed with being able to see repeat offenders across all of our different MIDs, how easy Chargeflow alerts was to activate and get started to help us reduce our dispute rate, and their new integration that partners with our smaller payment gateways of TRX and Maverick. You will not be disappointed by this team and the work they do.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

April 3, 2025

Chargeflow helps us manage chargebacks and respond efficiently.

Store

Happy V

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2025

Great app!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2025

Super friendly and helpful.I had meeting with Juda, and he took his time to answer all of the questions I had. super, just awesome.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2025

If you want to keep your payment processor safe, without holds due to increase of chargebacks when scaling, this is must have app. It also have the alerts feature which refunds the customer before the dispute turns into a chargeback keeping your payment processor dispute rate low. They also handles your disputes, submitting evidence to your payment processor and you are charged a percentage only if the dispute is won. Support is fantastic, Juda makes sure everything is alright if you encounter anything. Just hope on a call with him and he makes sure your needs are fulfilled. If you struggle keeping your dispute rate low this is definitely the best solution!

Store

maxora

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2025

Great Service, if you have any questions just contact their support. Instant reply's. No brainer for any disputes or chargebacks.

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

Amazing customer service. Very patience and helpful

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

israel founder, rooting for u

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

Thank you so much for the assistance

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

March 19, 2025

Cassandra was great!

Store

GlöUup

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2025

Boaz was helped me understand charge flows process and is very clear in communication. I really appreciate his assistance. Highly recommend working with him!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2025

Chargeflow is a must-have for your Shopify store. Their customer support is fast and reliable, answering questions quickly and handling chargebacks seamlessly. Once you set it up, they take care of everything, so you can focus on running your business without the hassle of disputes.

Store

ubiskin

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

Excellent service and exceptional instructions. It's nice to know they have your back when you need them most.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2025

Love using this app.. It saved me countless hours and probably a couple thousand dollars. It's super easy to integrate with payment processors, which means it usually catches everything and I don't have to do much. I would definitely recommend, especially if you're drop shipping from China.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2025

The platform is super easy to use, takes the stress out of handling disputes, and saves us lots of time. We love how automated everything is, and the real-time updates keep us in the loop. Additionally, their support team is always quick to help if we need anything.

Store

RANAVAT

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2025

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2025

Great to have Chargeflow in my shop. Help us a lot with charge back

Using app

17 days

Total reviews

11

Average rating

5.0