All reviews

Rating Breakdown

  • 5
    96% (202 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2022

I use the app to help me fight off all these liars and cheats trying to get something for free all the time !!! The assistance I am receiving is the BALM !!!! Very helpful , Friendly and just a god send for a new shop owner just trying to get by !!! THANK U guys !!! YOU ROCK !!!!!

Using app

Almost 2 years

Total reviews

13

Average rating

4.4

5 / 5 Share

April 19, 2022

This app should be on everyone's store. Not only does this app automate chargebacks on Shopify and Stripe (better than most of us too), but it also handles all PayPal inquiries, disputes, and claims. The best part is that it doesn't even feel like your paying for the service because they only charge you a small portion of recovered dispute fee.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2022

Excellent app, and amazing onboarding experience as well as customer service to not only make sure we're getting the most of the app, but also providing useful advice on Chargebacks in general beyond the scope of the app. Thank you!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 5, 2022

Chargeflow is a must for anyone looking to offload low-value administrative tasks in order to free up time for activities that truly grow your business!

Store

Cloudy

Using app

2 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you very much for your feedback, we really appreciate your honesty.

5 / 5 Share

March 28, 2022

This app is a must have for your store. We have saved so much time from handling customer disputes. We have seen a good success rate for disputes too!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank so much for your feedback. We appreciate you as our customer and hope every store will enjoy using Chargeflow like you did so far. Great to hear you are satisfied with the success rate and we would love to continue serving you.

5 / 5 Share

March 14, 2022

Great Idea. Very nice people to work with. I highly recommend this app, they will file your responses on-time and also professionally.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We are so happy that you feel right to recommend our app for more merchants. We are doing our best to provide the best on-time solution for your business while keeping the human factor at first place.

5 / 5 Share

March 10, 2022

I used this app for a chargeback it's an awesome app to use and their customer service is a plus!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for providing that feedback! We don't take this for granted to have you within our Shopify merchants customers base and earn you as our merchant. We're always at your disposal to serve you.

5 / 5 Share

Feb. 22, 2022

I am so happy to have downloaded Chargeflow. I had a chargeback that I lost last year because I handled it on my own although the customer was in the wrong as they still have my product and the was rewarded their money back. Fast forward to today, I've gotten a second chargeback which I now feel comfortable that Chargeflow has my back.

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that you feel more comfortable using Chargeflow.

5 / 5 Share

Feb. 17, 2022

Thisapp handles chargebacks much better than Disputifer (another app that I don't recommend which breaks your cart page for some reason). Chargeflow has an actual human digging deep to make sure the answer is thorough as possible.

Using app

15 days

Total reviews

9

Average rating

4.1

Developer Reply

Thank you so much for your wonderful review! We're glad to have you as a customer. As you know, we're here 24/7 for any inquiry you might have.

5 / 5 Share

Feb. 21, 2022

I got my very first chargeback and they helped me tremendously..very professional and informative..customer service is great…I definitely recommend this company.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great review! We're happy to have you as a customer.

5 / 5 Share

Feb. 17, 2022

I found out about your App from the app store, after we previously got hit by hargebacks, we're new to shopify and it put a bit of a blow into us so we needed someone reliable to help. They've been great so far with everything. Highly recommend.

Using app

About 17 hours

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for providing this feedback! We have made the chargebacks solution available for merchants like yourself after experiencing the issue and we knew it's something that merchants will lovely to have in their store. Always here at your disposal to serve you.

5 / 5 Share

Feb. 8, 2022

the most helpful app I ever downloaded. They even helped me with suggesting other apps that help out my store to increase customer conversions and lower fraud. Thank you! I will be using this app for life.

Using app

About 3 hours

Total reviews

8

Average rating

5.0

Developer Reply

That feedback says it all! Thank you so much for providing that motivation to our team for our efforts spends to build this automated chargeback solution. You are always welcome here as a customer and we will continue to serve you at the best possible way.

5 / 5 Share

Jan. 31, 2022

I discovered Chargeflow after receiving a couple of chargebacks, and after a Google search, I was able to find Chargeflow and it's literally a lifesaver for any small businesses! They speak to you directly and help you receive your funds back. As a new brand that began last year, receiving chargebacks is so frustrating that Chargeflow now takes care of everything for you!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

They handle all my chargeback very professionally and I don't have anything to worry now. Thank you

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review 🙏 We're always here to help, 24/7 🙂

5 / 5 Share

Jan. 12, 2022

This app is everything I wanted and more! Completely hands-off chargeback management is the dream, and so far, my expectations have been exceeded. I've vetted Chargeflow's first few responses and wow! They are thorough, organized, and extremely compelling. Absolutely recommend giving them a try!

Using app

2 days

Total reviews

23

Average rating

4.4

Developer Reply

Thanks for the great review, Sage & Sill! Our goal was to create a fully hands-off chargeback automation service for Shopify merchants, and we're glad we made that possible. Looking forward to assist your further on your journey.

5 / 5 Share

Jan. 6, 2022

Great App, best thing if you wanna recovery your money from chargebacks and paypal disputes. This guys know what they are doing.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your great review, Rebelger team 🙏 As always, we're here to help, 24/7.

5 / 5 Share

Jan. 6, 2022

Setup was lightning fast lol - Ariel was also quick to help and offer advice - testing this out on my new store next week - let's go!

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

We're glad you like our service! Thanks for the honest words.

5 / 5 Share

Dec. 30, 2021

It was a little difficult to set up but once it's all setup it's a very nice/easy setup to have. The team has gone above and beyond to find solutions for my chargebacks. Very responsive and helpful, even go out of their way to text you. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

I started using this app so far so good . Customer service are quick to respond to inquiry I have a chargeback pending hope I will be able to recover it. Their customer support are fantastic I would recommend this app to anyone.

Using app

2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Highly recommend this application!! I’ve tried similar chargeback services, but they struggled for months on the initial set up to ultimately fail. The set up for this app was simple, and the service is awesome. Can’t recommend this app enough.

Using app

Almost 2 years

Total reviews

12

Average rating

4.7