Chargeflow Prevent Chargebacks

Carina was very helpful and made the process very easy. Customer service was available at 11:00 pm to help me with my issue.

Wonderful app! And great support team!

Chargeflow has been a game-changer for us! With its no-win, no-fee model, it delivers us instant ROI while saving us valuable time. The service has helped streamline our operations across multiple stores and processing platforms. The team is always helpful and attentive, open to development feedback, with Boaz consistently on hand to assist with any questions. Highly recommend for anyone looking to simplify chargeback management!

Chargeflow has been a game-changer for my business. The app makes handling chargebacks easy, and the team behind it is just as great. Mariane was an absolute pleasure to work with—quick, knowledgeable, and truly dedicated to helping merchants succeed. I highly recommend Chargeflow for anyone who wants to protect their store from disputes efficiently!

Seems good so far. Cassandra and Aubrey from their support team was very quick to respond in getting me set up. And so far the platform seems intuitive and well set up. Haven't actually had a chargeback yet to comment on their support but Prevent did flag a couple of high risk orders.

Chargeflow team was very helpful with getting me integrated and understanding how the process works when getting a chargeback request. Highly Recommend the team and the app!! Specifically, Carina was very helpful with providing essential informaiton!

No brainer application - Chargeflow has incrementally added top and bottom line for our business with very low lift and time requirements from our team. Highly recommend for any scaling e-commerce brand!

Great customer support

Great Response time.

Mariane was very helpful with my problem. Also kept me updated

Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth. The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback management.

Fantastic app. For years we used CB911 and when they alerted us, we had to login, find the last 4 digits of the card, then go search for it in our payment processor and issue the refund manually, then go back into CB911, and mark it as refunded. We recently received a Chargeback and ChargeFlow alerted us but also went in and refunded the order on our behalf before it became a chargeback. Our team had to do nothing. Great service and must have to keep your % low. Also, Mariane in support was super helpful.

Carina was very thorough and had outstanding customer service skills. She explained the Chargeback process to me to ensure I was not confused by how they do business.

This app has been such a game-changer for my brand's operations! I reached out via email, and Boaz not only jumped on a call to help but went above and beyond multiple times. The support is incredible, and I honestly feel like this app deserves more than 5 stars. Highly recommend!

Great app! Couldn't be easier to install and let's us concentrate on running our business not responding to chargebacks.

I want to express my gratitude and appreciation for Chargeflow, especially for Maria's outstanding service. From start to finish, the support I received was absolutely exceptional. Maria went above and beyond to ensure all my questions were answered and that my issues were resolved quickly and effectively. Her professionalism, kindness, and thorough understanding of the process truly stood out. It's rare to find such personalized and efficient customer service nowadays, and Maria exceeded all my expectations. Chargeflow as a platform has proven to be reliable and user-friendly, but the incredible service provided by Maria is what makes the experience even more remarkable. Thank you, Maria, and the entire Chargeflow team for your dedication and excellence!

The Charge flow team provides valuable support by compiling and submitting online disputes to financial institutions on behalf of you. Their accessibility round the clock through chat ensures continuous assistance to help guide you in effectively presenting your case and increasing the likelihood of a successful resolution in your favour.

Chargeflow has truly exceeded my expectations! The team is incredibly supportive, responds super quickly on the chat, and is always ready to help. A special thanks to Maria – her patience and clear explanations have been invaluable throughout this process. Although I’m still anxiously awaiting the outcome of the chargeback, it’s reassuring to know there’s a team behind me that is both professional and proactive. The support so far has been outstanding, and I trust in their approach. Thank you, Chargeflow!

Very helpful with explaining the process step by step!. Happy with the call with Juda, he took his time to show me the steps and process for and against charge backs.

Great application and company highly recommend