Chargeflow Prevent Chargebacks

Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth. The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback management.

Fantastic app. For years we used CB911 and when they alerted us, we had to login, find the last 4 digits of the card, then go search for it in our payment processor and issue the refund manually, then go back into CB911, and mark it as refunded. We recently received a Chargeback and ChargeFlow alerted us but also went in and refunded the order on our behalf before it became a chargeback. Our team had to do nothing. Great service and must have to keep your % low. Also, Mariane in support was super helpful.

This app has been such a game-changer for my brand's operations! I reached out via email, and Boaz not only jumped on a call to help but went above and beyond multiple times. The support is incredible, and I honestly feel like this app deserves more than 5 stars. Highly recommend!

Great app! Couldn't be easier to install and let's us concentrate on running our business not responding to chargebacks.

The Charge flow team provides valuable support by compiling and submitting online disputes to financial institutions on behalf of you. Their accessibility round the clock through chat ensures continuous assistance to help guide you in effectively presenting your case and increasing the likelihood of a successful resolution in your favour.

Very helpful with explaining the process step by step!. Happy with the call with Juda, he took his time to show me the steps and process for and against charge backs.

Great application and company highly recommend

Thanks to Mariane for her help. She responded quickly and professionally, and processed the refund promptly. I really appreciate the fast response and support. Thank you for your assistance!

They really work hard to solve your chargebacks!

Chargeflow has been instrumental in automating our chargebacks, saving our team valuable time to focus on running our business. Our CSM, Boaz, has been fantastic to work with—he's guided us through the best practices for chargeback prevention and is always available to answer any questions that come up. The main dashboard makes it simple to track Chargeflow’s effectiveness in combating chargebacks at a glance. The clear breakdown of open, pending, and won/lost chargebacks, along with easy-to-read categorization, has made managing this process straightforward and efficient.

Very good support from Juda and his team

Customer service is 10/10 ! Helped me to navigate a new chargeback - Thanks guys

Love this app. Saved us so many times and customer service is super responsive.

Great service !

This app invaluable for those that do not have the time to deal with disputes, you should definitely consider adding chargeflow to your Shopify Store.

I have spoken to Chargeflow Chat Support Agent, Cassandra. She did a good job explaining to me all my queries and allaying my fear and concerns about accessing to personal datas in my store. This Chargeflow is introduced by a Youtuber, which I have trust in his recommendation. At least, after today's conversation with Cassandra, I have a better understanding of how their system works. Also, thanks to Mariane from Chargeflow, who has also assisted in clarifying some queries of mine.

The customer support is amazing. Detailed explanations, willingness to help. Thank you so much! Maria is the best!

The support team are great, fast replies and very helpful. Looking forward to working with this app so I don't need to spend any time resolving chargebacks