All reviews

Rating Breakdown

  • 5
    93% (350 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 90% (339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2023

You need this app...no question about it. Even if you don't experience Chargebacks often, this will save you tons of time and money on an automated basis. For our brand, we use both Stripe and Shopify payments. Chargeflow has won us back 5-figures in disputes (automatically) and also helps me keep track of the type of disputes coming in. This app allows us to not only automate chargebacks but know exactly what type of chargebacks are happening so we can proactively improve the overall business.

Store

douxds

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

My niche has high chargeback rate so installing this app has literally saved my business. Boaz has been extremely helpful in sorting everything out for us. This is the app to use if you need to stop your chargebacks from shutting down your store.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Best app for Dispute and Chargebacks. I recommend it to everyone

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your feedback! I'm glad we can help you with both preventing and mitigating your chargebacks.

5 / 5 Share

Oct. 4, 2023

Store

MORALE

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 2, 2023

Excellent service! Boaz and the rest of the team are super helpful, and the product itself is fantastic. Can recommend for anyone who wants to stay on top of their chargebacks and prevent them from initiating.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback! Helping merchants both prevent chargebacks and mitigate them if they do occur - is our passion and mission.

5 / 5 Share

Sept. 26, 2023

Chargeflow has been an absolute joy to work with. Highly recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot! Handling disputes is a real annoying chore, I'm glad you can now keep growing your business while we cover your back from chargebacks.

5 / 5 Share

Sept. 13, 2023

Support will very quick and comprehensive when It came to answer questions that I was having.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your great review! We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

5 / 5 Share

Sept. 1, 2023

I had a few questions about our account, and support, Queen in particular was efficeint and very helpful with what i needed. Highly recommend Chargeflow!

Using app

5 months

Total reviews

35

Average rating

4.9

Developer Reply

Thanks so much for your great review! We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

5 / 5 Share

Aug. 30, 2023

Great communication and autonomous team, so far experience has been above our expectations and look forward to improving our chargeback challenge success rate

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

I appreciate you kind feedback - thank you! Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all. After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

5 / 5 Share

Aug. 24, 2023

Seemless experience, great team and customer support. Nice to know chargebacks are getting sorted in the the background.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey - thanks for your great feedback! It's feels great to provide human-service along with a wonderful technical solution:)

5 / 5 Share

Aug. 1, 2023

The chargeflow team is quite professional and knows well how to face chargebacks and defend them. Customer support also is online 24/7 and responds very quickly. I enjoyed working with them a lot. Hope I have found them sooner. Highly recommended.

Using app

5 months

Total reviews

3

Average rating

4.3

Developer Reply

Hey - thanks for your great feedback! It's feels great to provide human-service along with a wonderful technical solution:)

5 / 5 Share

July 20, 2023

Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey, thanks for your great feedback:) Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately. The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

5 / 5 Share

June 4, 2023

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

Using app

8 months

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for your awesome feedback! Indeed, in our online world we live in, we tend to forget we need the human communication & support. We do our best to provide both the finest technology and and the best live-support to our clients:)

5 / 5 Share

July 10, 2023

Amazing customer support always availiable, reasonable fee taken by them. Pretty good at winning cases aswell better to have them on your store then not and a super clean layout of the app

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey Brenden, Thanks for your great feedback! Our business model is definitely affordable for everyone as it's success-based and puts you and us on the same boat:) We're available for any need with our 24/7 live support.

5 / 5 Share

May 23, 2023

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

Store

Rejuvia

Using app

20 days

Total reviews

21

Average rating

4.5

Developer Reply

Thank you for your great feedback, much appreciated! Nowadays, success equals time & money indeed, and we focus on saving you more of these.

5 / 5 Share

May 16, 2023

My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! Chargeback will always be part of your business, unfortunately. Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

5 / 5 Share

May 15, 2023

The team has gone above and beyond to accommodate our needs. Great results so far, highly recommend.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great review! Your business needs is our mission, we're always here for any need.

5 / 5 Share

May 1, 2023

I had a chance to speak with Boaz from customer service on Google Meet. He explained in detail how the company could help me deal with chargebacks moving forward; I will look into providing the coverage for Humm payments provider for Ireland. I hope ChargeFlow can help me to provide a hedge for my business in the future.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

I appreciate your feedback, thanks! We can fully cover and connect to almost any platform or payment provider out there, in order to handle your disputes seamlessly. Boaz.

5 / 5 Share

April 17, 2023

Mariane w/ 10/10 customer service, questionable customers were visiting My Store, and they assisted me by helping me figure out if they were trustworthy or not.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! Indeed, in our online world we live in, we tend to forget we need the human communication & support. We do our best to provide both the finest technology and and the best live-support to our clients:)

5 / 5 Share

April 17, 2023

The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!

Using app

25 days

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for your warm words! You will always find or live support to assist you with any need or query. Our automated solution will continue to work incessantly, allowing you to grow your business without worrying about chargebacks any more!