All reviews

Rating Breakdown

  • 5
    95% (221 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (7 ratings)
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5 / 5 Share

Sept. 27, 2024

Very thorough investigating, 5-Star Service!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

It's been great so far. They are continually making good improvements to the entire dashboard and overall UX and it's amazing to hand this part of owning a business off to someone who does it well. Customer support has been timely and helpful.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Happy with assistance received in resolving an issue I had

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Awesome app and great, fast support!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

Their customer support is amazing. They help you really well. One of the customer support agents Maria did a fabulous job in helping me out and explaining how this works. Thank you so much Maria! I love chargeflow's support team. Their response time is really quick.

Using app

3 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 13, 2024

Mariane was awesome with my request to ensure that I had everything set up properly for Chargeflow to work on my behalf. Looking for to having this app help me on the backend with my business.

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Chargeflow has been so helpful in handling our chargebacks, and has taken such a lift off the team! The platform is easy to navigate, very intuitive, and I especially love that you're able to see who your account rep is within the account icon, as well as schedule a meeting!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

They are really helpful, and always available to handle your store Disputes. A Big Thanks to the Team.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Store

Vedix

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Chargeflow has been extremely helpful navigating fraudulent chargebacks for our small shop. If you are looking for a fair price and a company that will have your back every step of the way to resolving chargeback issues look no further than Chargeflow.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Boaz edelman was a great help, definitely recommend

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Great app and support.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Mariane from Chargeflow was super attentive, super responsive and did her best to try and reverse a chargeback for me. Through no fault of her own, nor the app's, I appear set to lose a chargeback case for around $575....as it appears as though without my knowledge, the card was fraudulently used. So the big banks, still make their money with their $25 Chargeback fee on top of my basically stolen goods.....you would think the banks would have insurance to protect the retailer, who is supplying the goods with a card authorised by the banks in good faith, but not in this world.

Using app

8 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Aug. 20, 2024

Excellent service. Only way to win chargebacks is with them. no effort needed

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

The team is fantastic and super kind. Knowledgeable and makes time for us to understand our business and take care of us as a small business. The price is very reasonable and Chargeflow understand our priorities and work with us fantastically to stop fraud and false chargebacks. Highly recommend the team here. Thankyou for all you do for us.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Good customer service, Marianer is friendly and supportive!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Don't waste precious time wading through complex dispute processes. Chargeflow automates the entire chargeback response process, gathering evidence and crafting compelling arguments to maximize your chances of winning disputes.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

The customer service is exceptional. The chatbot is highly effective, and support staff are consistently available to address any inquiries. The level of professionalism is outstanding.

Store

Bounkit

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

great support and app, easy to use and very useful

Using app

20 days

Total reviews

1

Average rating

5.0