Chargeflow Dispute Chargebacks
Chargeflow Chargeback Recovery & Prevention App for Shopify
Rating
4.7
feedback
305
chart
#188
All reviews
Rating Breakdown
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Jan. 29, 2025
Have no experience on the app it self yet. But the onboarding went smoothly and I do have high expectations from it. Thnx Juda.
Jan. 28, 2025
Chargeflow team was very helpful with getting me integrated and understanding how the process works when getting a chargeback request. Highly Recommend the team and the app!! Specifically, Carina was very helpful with providing essential informaiton!
Jan. 28, 2025
No brainer application - Chargeflow has incrementally added top and bottom line for our business with very low lift and time requirements from our team. Highly recommend for any scaling e-commerce brand!
Jan. 22, 2025
We needed to get RDR set up ASAP, so we reached out to Chargeflow's support team, and they were amazing. They jumped right in and made sure everything was up and running smoothly in no time. Super helpful and responsive—definitely recommend if you're looking for a quick and east chargeback solution! Thank you again Joice!!
Jan. 15, 2025
I just started using this app but customer service is great and they are fast at getting your chargeback settled.
Jan. 12, 2025
This is the best app to use. Chargeflow has saved me from customers who don’t always provide the truth. Must have!!
Jan. 10, 2025
Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth. The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback management.
Jan. 9, 2025
Fantastic app. For years we used CB911 and when they alerted us, we had to login, find the last 4 digits of the card, then go search for it in our payment processor and issue the refund manually, then go back into CB911, and mark it as refunded. We recently received a Chargeback and ChargeFlow alerted us but also went in and refunded the order on our behalf before it became a chargeback. Our team had to do nothing. Great service and must have to keep your % low. Also, Mariane in support was super helpful.
Jan. 5, 2025
Carina was very thorough and had outstanding customer service skills. She explained the Chargeback process to me to ensure I was not confused by how they do business.
Jan. 3, 2025
This app has been such a game-changer for my brand's operations! I reached out via email, and Boaz not only jumped on a call to help but went above and beyond multiple times. The support is incredible, and I honestly feel like this app deserves more than 5 stars. Highly recommend!
Jan. 2, 2025
Great app! Couldn't be easier to install and let's us concentrate on running our business not responding to chargebacks.
Dec. 28, 2024
I want to express my gratitude and appreciation for Chargeflow, especially for Maria's outstanding service. From start to finish, the support I received was absolutely exceptional. Maria went above and beyond to ensure all my questions were answered and that my issues were resolved quickly and effectively. Her professionalism, kindness, and thorough understanding of the process truly stood out. It's rare to find such personalized and efficient customer service nowadays, and Maria exceeded all my expectations. Chargeflow as a platform has proven to be reliable and user-friendly, but the incredible service provided by Maria is what makes the experience even more remarkable. Thank you, Maria, and the entire Chargeflow team for your dedication and excellence!
Dec. 23, 2024
The Charge flow team provides valuable support by compiling and submitting online disputes to financial institutions on behalf of you. Their accessibility round the clock through chat ensures continuous assistance to help guide you in effectively presenting your case and increasing the likelihood of a successful resolution in your favour.
Dec. 19, 2024
Chargeflow has truly exceeded my expectations! The team is incredibly supportive, responds super quickly on the chat, and is always ready to help. A special thanks to Maria – her patience and clear explanations have been invaluable throughout this process. Although I’m still anxiously awaiting the outcome of the chargeback, it’s reassuring to know there’s a team behind me that is both professional and proactive. The support so far has been outstanding, and I trust in their approach. Thank you, Chargeflow!