All reviews

Rating Breakdown

  • 5
    93% (349 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 90% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2026

I have been in contact with several people from the team since 2024 regarding different issues, and I can honestly say they are super friendly, responsive and helpful. The app is super easy to use. In short I love working with Chargeflow. Carla especially deals with our issues hands on and is always super helpful and super quick to reply :)!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Great app, it has always served me very well and is very useful for those who are scaling and want a more robust operation.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Jason has been a huge help when it comes to setting up the app. The communication was 5* and gave me some tips as well on how I should take full advantage of the app!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Chargeflow has been a huge time-saver for my store. Their automated dispute handling is incredibly smooth and removes all the stress of dealing with chargebacks manually. The evidence files they generate are professional, detailed, and always submitted on time — something that used to take me hours every week. Their support team is extremely helpful, fast, and friendly. They really care about merchants and go the extra mile to assist. If you’re a Shopify merchant dealing with disputes, this app is absolutely a must-have. It saves time, increases your win rate, and gives you complete peace of mind. Highly recommended

Store

Nekelon

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Best support ever! The team is efficient, fast, and genuinely kind. They explain everything clearly and are always available when needed. Couldn’t ask for better service

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Support is very helpful

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Carla was very knowledgeable and patient helping me with a few questions and concerns I had . I felt understood and valued as a customer! I definitely recommend charge flow to anyone in business! Thank you for an amazing experience!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

The support of ChargeFlow is truly skilled and helping. They help me a lot to setup everything, and it went smoothly - one of the best online service !! Special thanks to Cassie that supported a lot and was very patient.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Fastest onboarding ever, and excellent customer service.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Jason was an amazing help with my lengthy request. 10/10! Thanks again for your help!

Using app

About 1 year

Total reviews

29

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Initially, we had a small misunderstanding, but the support team is working on resolving everything. Thanks.

Store

Doglory

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 17, 2025

very happy

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

All around five star experience, Mariane went above and beyond to be helpful. I look forward to working with this company.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Really good app

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Very supportive and fast reaction.

Store

Sheboo

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

These guys are great! I didn’t realize how helpful this app could be, and I’m really sorry I didn’t install it earlier. Thank you so much, team!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

1st dispute still being processed but is easy to use. Contacted support and got a quick response, made sure everything was addressed.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

They aren't the cheapest but their customer service is totally on point and that's why I have stuck with them. Excellent Service and Support! Thanks for the help Jason!

Store

Nuvogue

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2025

Store

My Store

Using app

7 days

5 / 5 Share

Oct. 30, 2025

nice and good service, CS was helping me graeat

Using app

1 day

Total reviews

4

Average rating

5.0