Chargeflow Prevent Chargebacks
All reviews
Great experience so far. Chargeflow has been very helpful with account setup and explaining the chargeback process clearly. The support team is responsive and professional, and the account review gave useful insights. Looking forward to continuing using the service.
Aubrey was incredibly helpful throughout the entire Chargeflow setup process. She explained everything clearly, was very patient with my questions, and made sure the system was configured correctly for my Shopify store. What I appreciated most was how responsive and supportive she was — it felt like she genuinely cared about getting things right rather than rushing through it. The setup is now clear, organised, and gives me much more confidence handling chargebacks going forward. Highly recommend her support. Thank you again!
Customerservice was quick and informative. Prevents alot of chargebacks what saves my shopify payments.
Chargeflow is one of the best apps for mitigating chargebacks. Amazing support agents as well, thank you so much!
Good and quick communication!
Great app to handle chargebacks.
easy to use, great customer service, quick to reply!
The staff carefully answered my questions
Great experience with customer service, Carla was able to resolve my questions regarding account integrations swiftly. Very helpful, thank you.
Carina was the greatest!! It was easy to reach her and get connected with the chat box, she was incredibly responsive and made the entire process simple. She helped us a lot with submitting evidence for our dispute, and she even reached out and kept us updated a few days later when the team uploaded our evidence to our case! Will be leaning on her for any help we may encounter. Thank You Carina.
I have been in contact with several people from the team since 2024 regarding different issues, and I can honestly say they are super friendly, responsive and helpful. The app is super easy to use. In short I love working with Chargeflow. Carla especially deals with our issues hands on and is always super helpful and super quick to reply :)!
Great app, it has always served me very well and is very useful for those who are scaling and want a more robust operation.
Jason has been a huge help when it comes to setting up the app. The communication was 5* and gave me some tips as well on how I should take full advantage of the app!
Chargeflow has been a huge time-saver for my store. Their automated dispute handling is incredibly smooth and removes all the stress of dealing with chargebacks manually. The evidence files they generate are professional, detailed, and always submitted on time — something that used to take me hours every week. Their support team is extremely helpful, fast, and friendly. They really care about merchants and go the extra mile to assist. If you’re a Shopify merchant dealing with disputes, this app is absolutely a must-have. It saves time, increases your win rate, and gives you complete peace of mind. Highly recommended
Best support ever! The team is efficient, fast, and genuinely kind. They explain everything clearly and are always available when needed. Couldn’t ask for better service
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