Chargeflow Dispute Chargebacks
Chargeflow Chargeback Recovery App for Shopify
Rating
4.8
feedback
210
chart
#287
All reviews
Rating Breakdown
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Jan. 24, 2023
excellent company would highly recommend you have them on board with your store much needed application.
Thanks so much for your warm words:) We are always here for all e-commerce merchants, doing our best to provide a top-level support and technology.
Jan. 22, 2023
great solution for dispute management on paypal, klarna or stripe. Can highly recommend this app. 10/10
Thank you for your great feedback! In order to make the chargeback mitigation seamless and comprehensive, we integrate with almost any payment processor out there. Thanks again!
Jan. 18, 2023
This is probably the most useful app I've ever found for dealing with disputes. Customer support responds in an instant and deals with all of your issues fast. You can save a ton of time by not having to deal with disputes yourself. I thought I was very good at dealing with disputes but after you see how much effort they put to provide evidence for your dispute cases you will feel like a rookie! Best app ever!
Wow, thanks so much for your great review! Everyone should invest their resources in what their best at. So while you, as a merchant, should grow your business ,quantity-wise and quality-wise, we invest in improving our technology continuously in order to save you time & money as much as possible.
Jan. 16, 2023
Love the Chargeflow app. Has saved us hours of time manually compiling and submitting chargeback responses. Highly recommend
Thank you for your honest review! Indeed, we aim to save your precious time by using our superb AI technology and extensive professional experience. Thanks again:)
Jan. 16, 2023
Very friendly support and easy to integrate Would def recommend them if you don't want to deal with the hassle of chargebacks
Thank you so much for your great review! Chargebacks consume a lot of time and energy if dealing with them manually. We're here to prevent you ,as a merchant, from wasting your resources on this chore, and focus on scaling your business, while allowing us to recover your lost money on your behalf.
Jan. 9, 2023
Excellent service and communication. Got an installation help with Goaz. Super Easy, super professional. Let's see now how the app works ! Best,
Thanks for your warm words! We are here to support you along the way, whenever you need. Now, we focus on doing what we're best at - winning chargebacks on your behalf, in order for you to have the time & money to focus on growing your business.
Jan. 9, 2023
I just install the app easy through Shopify and the support team are really nice but before i use the service, the Shopify or Chargeflow team ask me to confirm the following condition. Dose anyone here has experience with this? Your next bill You will be charged for this app once you start using it. These charges appear on your monthly bill and marginal bills. Calculated based on usage of this app (max $250.00 USD per 30 days). Thx for help Today 09.01.23 my support manager confirmed ( No monthly/minimum fees whatsoever, we charge only when we win). All good and thx for fast & good service
you're very welcome! Our pricing is success-based, putting us on the same boat with you, doing our best to win as many chargebacks as possible. Thank you for your review!
Jan. 5, 2023
Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!
Thanks so much for your kind words, I appreciate it! Supporting our clients is a top priority, along with providing a friendly UX to our superb technology.
Dec. 27, 2022
I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon. The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.
Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow. Ariel
Dec. 27, 2022
Great team to work with and the idea of helping to win the case with percentage from the case is great agreement to have this app installed on all your shopify stores without no monthly fees!
Thank you for your great feedback! Our business model is very simple, and puts both you and us on the same boat - when you win, we win.
Dec. 20, 2022
Very informative and helpful, easy to work with and they recently also won a chargeback for me which is great! Definitely recommend this app to all store owners.
Thanks so much for your great feedback! Winning chargebacks is easier than ever, after handling hundreds of thousands of cases for our clients. We're glad we could help you recover your lost money:)
Dec. 18, 2022
Great app and an essential tool for all Shopify store owners. Very detailed and thorough. The app works for both physical goods and digital products and services.
I appreciate your great feedback, thank you! We managed to tailor our product and services for any e-commerce business, combining our superb technology and experience.
Dec. 15, 2022
I got this app after a colleague recommended it to me. The service is awesome, it saves so much time that you can rather spend on working on important tasks and the customer service is great too.
Thanks so much for your great review! We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.
Dec. 12, 2022
I recently had my first experience with Chargeflow's customer support team and I must say that I was pleasantly surprised. Everyone I spoke with was incredibly helpful and went above and beyond to make sure my issues were resolved. I was initially hesitant to give Chargeflow a try because I had heard mixed reviews from friends, but I'm glad I took the plunge. The customer support alone has made it worth it for me. I would definitely recommend Chargeflow to others based on my experience.
Thanks so much for your kind and honest feedback! We know that our clients seek for an immediate and helpful human service to come along with our fine technology, especially when it comes to frustrating chargebacks they get hit by.
Dec. 9, 2022
The team is highly professional and responsive. I'd recommend this anyone who wants to scale their business and invest valuable time into business development, rather than dealing with disputes.
Great feedback, thanks a lot! Merchants are really amazed with how much free-time they have once they don't need to deal with their chargebacks.
Nov. 30, 2022
We've been using Chargeflow for about 6 months now, and the amount of time and money they have saved us is unreal. Their support team are professional, timely and always open for a chat if you encounter any issues. Can't thank you guys enough! Love from UK :)
Thank you so much, I appreciate your kind words:) The combination of technology and human-service is prioritized by us, so I'm glad to hear it is noticeable by you as well!
Nov. 29, 2022
Researched and interviewed many different chargeback services, and found that many of them are lacking the core features that Chargeflow has integrated into their app. They automate the data pulling, build out and submit each chargeback, and even have dedicated support agents managing all this for you, I really couldn't believe it until using them for over 4 months now. The amazing part is, they only charge you based on winning the chargeback, so they are aligned to do the best job possible. The team is friendly and amazing to work with also! Highly recommend.
Thank you so much for your great review! Being past-merchants ourselves, we understand this underbelly part of businesses, and thus do the best to provide the finest service we can.
Nov. 23, 2022
Gentle man very informative about charge backs looking forward to implementing charge flow with my store
Thanks so much for your feedback! Our efforts are focused on making our app simple and friendly-user, however we will always be ready and willing to meet you, as a client, in person and assist with any aspect that arises.
Nov. 23, 2022
I used this app and immediately got direct communication on zoom within 48 hours excellent service so far ! waiting for my result on my chargeback
Thank you for your kind words! We like to get to know our clients on a personal level, it's always nice, and also in order to fully understand your business needs and tailoring our services accordingly.
Nov. 22, 2022
Good service!! There went above a beyond with helping me they made me feel like i mattered great service.
Hey there! Thank you so much for your great review! We wish you the best of luck with your new business! - Boaz