Chargeflow Dispute Chargebacks
Chargeflow Chargeback Recovery App for Shopify
Rating
4.8
feedback
210
chart
#287
All reviews
Rating Breakdown
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Nov. 2, 2022
There app looks really great ! I don't have a lot of chargeback for now, but I think they will certainly help me a lot ! Plus the support team is extraordinary ! You install the app (that is free) and the next day you already have an onboarding call with the person that will help you if you have any issues :)
We appreciate your awesome review - thank you! Chargebacks are an issue you want to have after you assure it's fully covered, so it's great you've installed our app in advance. Always pleased to help on the spot, as we understand that behind every successful business there's an owner who needs to now he has full and quick support.
Nov. 1, 2022
love the app i would recommend it to everyone and their customer service is great they helpped me set up my store great job
Thank you for this great review Rebecca! Any assistance you need - technical or support - we immediately face and do our best to help out.
Oct. 27, 2022
I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.
It's great serving grateful clients like you:) We put A LOT of efforts into developing our AI app so it would become a completely hands-off solution for busy merchants like yourself. With the machine learning and expertise of our analysts we manage to increase the win-rate significantly and save you the precious time you should spend on growing your business. Thank you so much for your kind words!
Oct. 26, 2022
So far it has been a good experience. I appreciate the one on one conversation to introduce me to the application.
Thanks for your great review Mike! We do our best to integrate our superb technology with human relationship, to promise the satisfying service we provide.
Oct. 6, 2022
We've been using Chargeflow for about a month now and they have saved us A TON of time and effort getting our CBs submitted. Plus, they do WAY better than we were with the amount of info their system is able to pull in. Boaz and his team have been great to work with and I highly recommend you check them out to streamline your CB processing.
We appreciate your great feedback! Your business interests are 100% ours, which reflects in our efforts to handle your chargebacks in the most advanced and professional way, as well as saving you the time and money it takes to deal with this chore.
Sept. 29, 2022
Interesting, it is very helpful and after few days we just made a call to discuss further. Very well recommended!
Thank you very much! We prioritize the relationship with our clients, at any time, along with doing what we're best in - handling chargebacks at a top-level way.
Sept. 21, 2022
I used this to manage all my chargebacks across all providers and keep everything in one location. Very easy to use.
Thanks for your kind feedback! We do our best to integrate with any platform and payment processors out there, in order to provide full coverage for your online orders.
Sept. 12, 2022
Chargeflow is literally amazing. The people working for this company are extremely nice and helpful. Best part is their service and how they charge for their services. They take so much stress away from us with the chargebacks as they do everything for you. Absolutely incredible!!
Thanks, we appreciate your great review! Focusing on a few tasks only is crucial for growing a business, and our task is to make sure the chargebacks chore will no longer be on your to-do list.
Sept. 11, 2022
The app is very easy to use. I appreciate the super quick respond to our chargeback case and the very good costumer support.
Thanks for your kind words! Our AI app and analysts are working 24/7 in order to detect all chargebacks on the spot and to handle them in the most professional way.
Sept. 8, 2022
This is one very professional company. I still don't have any issue resolved from their side because I decided to install it after one huge chargeback but even after the initial meeting I am pretty sure they are the ones who will help me in the future. Looking forward to it. (Not really, who likes chargebacks :)
We much appreciate your great review! Nobody like chargebacks, but experience shows that when you let go of the chargebacks chore - you will have more time and resources to grow your business, allowing us to fully-handle all chargebacks.
Sept. 8, 2022
Great customer service and solution. Communication is top notch. The dashboard is very clear. Happy to be working with Chargeflow to handle our chargebacks!
We appreciate you warm words! Handling chargebacks on your own, along with the rest of your business chores, can be very complexed and messy. We are here to prevent the frustration that might arise with doing so, and to save you a lot of time and money.
Sept. 7, 2022
Chargeflow has been helpful in fighting our disputes, and winning us cases which are time-consuming and complex. The team are helpful and polite and always available to answer any queries.
Thanks for you kind words! We do our best to leverage our expertise and experience for saving you precious time and money.
Sept. 5, 2022
Very informative and helpful, easy to work with and actually cares about provided assistance to cases!
Thank you for your wonderful review! Our entire model is based on caring about our clients' resources, making it as simple and worthy as it can get.
Sept. 1, 2022
I have a fantastic experience working with the Chargeflow program. The app. is easy to work with and has helped save our company thousands of dollars in charge backs. It has also save us hundreds of man hours gathering the correct information to dispute the case. The Chargeflow team has been very easy & helpful to work with. Jim
We appreciate your great feedback Jim! Our numbers show significant increase in our merchants' ROI due to the full coverage we provide for all of their chargebacks.
Feb. 24, 2023
The app is very helpful if you have multiple stores and need to track every case. It allows you to leave notes which was always a downpart of PayPal/Klarna when more than one person is working in there. The App is still having some issues at time but when contacting their support via the chat funktion it gets resolved very fast. I am sure in future this app will be perfect and it will take less time to solve the cases, and to keep track of appealable cases. Thanks for your hard work!
Aug. 22, 2022
Great app! I highly recommend using them, if you are looking for a company who is specialized in fighting chargeback. Boaz was the agent who assisted us along the way and he was very infrequently.
Aug. 18, 2022
Charge flow takes care of everything! It leaves more time for us to focus on the customers and making improvements to our business. Many chargebacks can also be result of fraud so to know we don't have to spend time worrying about all of that is a big relief! I am always able to speak with support through chat and its very quick and always always so helpful! So far I'm really glad we decided to work with chargeflow
Thanks for the great review, we appreciate it! Aside from helping you recovering your lost money from chargebacks, we invest time and thought to make our services seamless and time-consuming for you as a merchant.
Aug. 18, 2022
Very helpful team. The process saves a lot of time for business owners. Recommended installing to protect your business from fraudulent chargebacks.
Thanks so much for your review! Along with our amazing developed app, our human team is doing the best to assist you with any query, while understanding the importance of your time when it comes to dealing with chargebacks.
Aug. 18, 2022
Great App and great people! It saves me a lot of time to outsource handling Chargebacks to Chargeflow.
Thank you for the kind review, I am glad you are happy with Chargeflow!
Aug. 15, 2022
The service behind this app is really well done I highly recommend it if you deal with frequent chargebacks!
Thanks so much! Naturally business grow and it comes along with chargebacks, so we want to make sure they are dealt with with maximum professionalism.