All reviews

Rating Breakdown

  • 5
    93% (350 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 90% (339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2026

Great software, we use it for multiple brands. Easy to use, friendly onboarding team, great support, lowers risk to your business.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2025

Joan was amazing! Super helpful, friendly, and made everything quick and easy. Great customer service!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Jason was very helpful with assisting me, thank you!

Store

Glamara

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2025

Maria was so kind, professional, detail oriented, understanding and on the ball with getting my matter sorted out asap! Quick and to the point. I so appreciate her assistance in the matter. More reps are needed like her. Reps like her hold up the integrity of an app like this. Thanks again!

Store

TCOYDS

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2025

Life savers, highly recommend. Support is responsive within a couple of minutes for me every time. Don't let the frauds take your hard-earned money and products for free. Chargeflow is GREAT

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Great customer service. I like the dashboard feature and seeing everything all at once.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 17, 2025

Extremely Professional and very informative .I can say clearly that Maria is my favourite POC . Thanks for the great work 5 stars

Using app

About 1 hour

Total reviews

8

Average rating

4.4

5 / 5 Share

June 20, 2025

Great support from Mariannce and Cassie

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

Very satisfied with this app. Very great support!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

Chargeflow has totally changed the way we deal with chargebacks. As our Shopify store grew, we were spending way too much time dealing with disputes. Since we started using Chargeflow, it's been pretty much hands-off. Their customer service is also super responsive and helpful. Definitely recommend if you want to save time and stress.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

May 27, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2025

The people at chargeflow are absolutely amazing to work with. They are very quick to respond, will help you with any questions that you may have and the system they use to help you win chargebacks is pretty amazing. The best part about this system is you only get charged if you win. As a business owner i feel that every single business needs this on their website. We all know there are lots of people in the world that are not the most honest and this helps keep them honest and keeps your profits in your pocket. If you are on the fence about using this company, please just go for it. you will not regret it! Thank you Chargeflow!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2025

The app and support is very well I really recomend it.

Store

Temis

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Great app, great experience. Handled my first chargeback very smoothly wich resulted in a win right away. Would recommend this app to every merchant on Shopify. Great job guys.

Store

Fiorra

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Mariane was very quick and helpful while answering to my queries. Great support experience.

Using app

Over 2 years

Total reviews

16

Average rating

5.0

5 / 5 Share

May 19, 2025

So far so good! Mariane made it clear that I don't get charged unless they win the case for me, in which they'll take 25%. Sounds fair to me! She's been extremely helpful and kind throughout the process, offering to update me through email, which I prefer. What happened: Customer placed and order and then issued a chargeback 40 minutes later before we even got a chance to send her package. She stated that she wasn't able to receive her package. I refunded her but the chargeback sided with the customer anyway so I'm getting hit with a duplicate refund + chargeback fee of $15. I'm looking forward to seeing how effective Chargeflow will be!

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

May 19, 2025

I just signed up, and I want to mention chargeback case they put forward with the bank looks very professional and clearly outlines all the facts. They were a great help in getting everything set up. So far, everything is going well.

Using app

7 days

Total reviews

7

Average rating

4.6

5 / 5 Share

May 16, 2025

Very helpful app. Especially big thank you Aubrey for help to setup my account

Using app

4 days

Total reviews

1

Average rating

5.0