All reviews

Rating Breakdown

  • 5
    93% (304 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (15 ratings)

Reviews with Text

  • 91% (295)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2024

Customer service is 10/10 ! Helped me to navigate a new chargeback - Thanks guys

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Love this app. Saved us so many times and customer service is super responsive.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Had a call with Juda, and he explained how chargeflow works. He made sure installment was all configured correctly! Very easy to communicate with their customer support.Thank you for your help and time!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

This app invaluable for those that do not have the time to deal with disputes, you should definitely consider adding chargeflow to your Shopify Store.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

They save you and your staff time, and are not many apps that do what this one does. Furthermore the app developers are working hard to give their customers good service.

Using app

Over 1 year

Total reviews

36

Average rating

4.7

5 / 5 Share

Oct. 21, 2024

I have spoken to Chargeflow Chat Support Agent, Cassandra. She did a good job explaining to me all my queries and allaying my fear and concerns about accessing to personal datas in my store. This Chargeflow is introduced by a Youtuber, which I have trust in his recommendation. At least, after today's conversation with Cassandra, I have a better understanding of how their system works. Also, thanks to Mariane from Chargeflow, who has also assisted in clarifying some queries of mine.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Great app, they are very efficient in defenses and the support team is very helpful.

Using app

4 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

The support team are great, fast replies and very helpful. Looking forward to working with this app so I don't need to spend any time resolving chargebacks

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

hargeflow Dispute Chargebacks is an absolute game-changer for any Shopify store owner dealing with the headache of chargebacks. The process of fighting unfair chargebacks can be time-consuming and incredibly frustrating, but Chargeflow makes it effortless. Their automated system takes the burden off your plate, and they handle everything so professionally It’s a no-brainer if you’re looking for an easy, effective way to fight back against meaningless chargebacks. Highly recommended!

Store

onewith

Using app

11 months

Total reviews

26

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Quality professional service. One on one assistance with timely feedback, highly recommend.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Very thorough investigating, 5-Star Service!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

It's been great so far. They are continually making good improvements to the entire dashboard and overall UX and it's amazing to hand this part of owning a business off to someone who does it well. Customer support has been timely and helpful.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Happy with assistance received in resolving an issue I had

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Awesome app and great, fast support!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

Their customer support is amazing. They help you really well. One of the customer support agents Maria did a fabulous job in helping me out and explaining how this works. Thank you so much Maria! I love chargeflow's support team. Their response time is really quick.

Using app

3 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 13, 2024

Mariane was awesome with my request to ensure that I had everything set up properly for Chargeflow to work on my behalf. Looking for to having this app help me on the backend with my business.

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Chargeflow has been so helpful in handling our chargebacks, and has taken such a lift off the team! The platform is easy to navigate, very intuitive, and I especially love that you're able to see who your account rep is within the account icon, as well as schedule a meeting!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

They are really helpful, and always available to handle your store Disputes. A Big Thanks to the Team.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Store

Vedix

Using app

About 1 year

Total reviews

2

Average rating

5.0