HeiChat: ChatGPT Sales Chatbot
Advanced AI, reply to customer inquiries within seconds.
Rating
4.9
feedback
74
chart
#922
All reviews
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March 3, 2025
This is one of the best real AI chatbots I have found. Multiple AI model options and a very simple approach to training the models on your products, your store, and even the ability to easily add other documents to build out the knowledge base. Want to also offer live help or even just escalations? They have that too. Their service is also top notch. Quick to respond and they can really help you work through any issues.
Jan. 25, 2025
Customer service has been quick and resolved any issues that I have had. I havent had it long enough to see any pay off but right now I am running the free version and the features are amazing. Compares to apps that cost $50 a month! Would recommend to anyone who wants a ChatGPT4 bot on the site. Once you feed it the right info to inform it of your products it does an amazing job answering questions with logic even though you never specify the answer to that specific question. Love it!
Jan. 19, 2025
This app is so far the best AI chat app I ever tried on Shopify. I think it resolved 70% of our customer inquiries. The manual input knowledge base helps to improve the other 30% for future inquiries. Highly recommended if you are running a small shop like me to save lots of time dealing with customers for similar Q&A.
Jan. 15, 2025
An outstandingly efficient and enjoyable service! HeyChat is simply amazing. Not only is the solution extremely efficient, but it’s also incredibly easy to set up. Within just a few simple steps, everything is up and running seamlessly, delivering impressive results! What I loved most is how exciting the process is: every feature is thoughtfully designed to enhance user experience, and it’s genuinely enjoyable to see my automated interactions with customers evolve. A special shoutout to their super responsive and 100% solution-oriented customer support: they’re quick to reply, incredibly clear, and genuinely focused on finding the best solutions. This service truly deserves a 5-star rating. I highly recommend HeyChat to any Shopify merchant looking to boost customer engagement, save time, and stay ahead of the curve.
Dec. 27, 2024
I have tried other Chatbot app (also powered by ChatGPT 4) for some time. Was not very happy about the old chatbot app, so I decided to switch to HeiChat. Good thing about HeiChat is that they have 3-day free trial. Therefore, I can tried to play around. The setup is easy. I was also quite happy about the way HeiChat is presented in the website. I've just used this app for less than 2 weeks, but quite satisfied with the answers and tones the chatbot provided. Support Dave is very helpful too. I will continue to use this app, and recommend to anyone who is seeking for AI-powered bot.
Dec. 26, 2024
I've been using the ChatGPT app for a while and wanted to share my experience. Unlike most auto-answer apps, ChatGPT actually learns about my shop's products, style, and industry, providing responses tailored to my business. This is especially helpful for international customers dealing with time differences. I even uploaded my blogs to train it, and it now answers customer questions by referencing my blog content—explaining how the products work directly from my materials. Overall, it's a fantastic tool to enhance sales and support when I'm not available!
Dec. 21, 2024
We deal directly with the owner, who listens carefully to customer concerns. The only issue for now is that the app is currently only functional in our primary market – it’s not yet available in other markets (countries). We're hopeful this can be addressed by February/March 2025. For this reason, we're giving a provisional 4-star rating, which we’ll gladly adjust once the expansion is in place.
Dec. 18, 2024
Highly recommend HeyChat! Amazing customer support and agility for our needs!
Dec. 10, 2024
Really love the app it integrates smoothly with my site and the customization is beyond amazing. Hopefully my store will get the WhatsApp integration someday. Other than that it’s a really nice definitely recommend
Dec. 9, 2024
Après une heure d'utilisation, cela semble plutôt bien. À mon avis, personnaliser le robot est très pratique. J'ai testé la fonction de suivi des colis, elle est très utile. Enfin, il peut même définir les horaires de présence en ligne, lorsque je ne suis pas en ligne, l'IA intervient, et lorsque je suis en ligne, j'observe l'IA répondre et j'interviens au moment opportun.
Dec. 6, 2024
This AI-powered bot has exceeded my expectations for customer support. It learns quickly, making setup straightforward and efficient. Even with limited response time, the bot ensures every customer interaction is thorough and satisfying. Security is reliable, backed by AWS, which adds peace of mind. Special thanks to Support Dave for his quick, professional, and friendly assistance. His help made the experience even better. Highly recommended for anyone seeking a smart and secure customer support solution!
Dec. 5, 2024
We can only highly recommend HeiChat, we have been working wit HeiChat since june 2024 and it has really helped our customer service. Easy to install.
Nov. 20, 2024
Llevo poco tiempo usando la app pero muy contento sobre todo con el servicio de atención al cliente.
Nov. 19, 2024
I think that an AI-powered bot will be able to provide thorough customer support and make them happy, even if the time available to respond to customers was limited. This bot's AI learns, so it was very easy to set up. It was really helpful. Security is also safe because of using AWS. Support Dave was very kind, helpful and responded quickly and very professionally. I really appreciate. This app is highly recommended.
Jan. 7, 2025
I cant say how incredly good this app is! The bot is up to speed in seconds, the feedback fuctionality is soooo clever and it makes SUCH a great job as a customer helper! Love it!
Nov. 2, 2024
I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.
Oct. 9, 2024
This is a great app, I like that there are options for different LLMs available for various amounts of tokens. Great customizations as well. I believe this is the only GPT -4-backed application for free.