All reviews

Rating Breakdown

  • 5
    94% (83 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)
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5 / 5 Share

Nov. 19, 2024

I love heichat it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended heichat to any business who want someone answer any questions for them either they are available or not.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Love it, it was up and running in minutes. Fine tuned it within half hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Setup is very convenient, free version has comprehensive features. Let's launch it for a few days to see the effect.

Store

jammeey

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

I've installed and uninstalled many bot apps, Heichat is hands down the Best and we're super happy. Easy to understand - easy to set up and train. Super on point. Interface is simple to use and they also have the most affordable plans. Thank you for making our lives easier. ⭐️⭐️⭐️⭐️⭐️

Store

Raasha

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

I cant say how incredly good this app is! The bot is up to speed in seconds, the feedback fuctionality is soooo clever and it makes SUCH a great job as a customer helper! Love it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

I downloaded the mobile app HeiChat, and when my customer submitted a ticket, I saw it immediately on my phone. I have tried so many apps, and this is the only one.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Mi tienda tiene 2,000 productos, pero el paquete gratuito solo admite el aprendizaje de 500 productos. Me puse en contacto con el equipo de desarrollo y rápidamente me ayudaron a aumentarlo a 2,000. El chatbot aprende muy rápido y puede hacer recomendaciones inmediatas basadas en los productos. No está mal.

Store

Vizexx

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Heichat allows you to choose the Claude series AI, which is a great alternative of ChatGPT.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

For the moment it is very good, the only small drawback that I would like to be able to tell the bot how it should respond. But well, I love this app.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Great Technology for every store! Everyone absolutely need it! This is a chatbot that help you with the conversion and make consulting with your custmers and help them for every thing they need! Youl will receive good feedback and good conversion! it's great!

Using app

4 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 9, 2024

We're still in the learning phase but we can already tell this is a great tool that will help us to solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever issue we encounter

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Great app,I'm trying it out and it works fine so far.

Store

Lara

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

I just started using it, but I have high expectations for improving the efficiency of shop management. Setup is very simple, with many AI models to choose from, and testing is also very convenient.

Store

Elo Lab

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Je recommande cette application car je la trouve tout simplement efficace, elle me permet de ne pas laisser le client sans réponses, d'obtenir un suivi bien réel, un historique pour mieux comprendre mes clients et surtout cette application est agréable, parfois rigolote vraiment je l'apprécie beaucoup ! Merci infiniment à l'équipe

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

I recently started using HeiChat to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions. A special shoutout to Dave from HeiChat, who was exceptionally helpful in getting everything setup correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient. Overall, heichat has significantly improved my customer service experience, and I highly recommended it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.

Store

Wilbert

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Been user HeiChat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended

Store

Daizy

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

My store has 1,000 products, but the free package only supports learning for 500 products. I contacted the development team, and they quickly helped me increase it to 1,000. the chatbot learns very fast and can immediately make recommendations based on the products. Not bad.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

My friend recommended an AI chatbot for their store, and I found it very convenient! they don't charge based on the number of agents, and most functions can be used for free in the basic version. I highly recommend it.

Using app

9 days

Total reviews

5

Average rating

5.0