HeiChat: ChatGPT Sales Chatbot

Dec. 27, 2024

I have tried other Chatbot app (also powered by ChatGPT 4) for some time. Was not very happy about the old chatbot app, so I decided to switch to HeiChat. Good thing about HeiChat is that they have 3-day free trial. Therefore, I can tried to play around. The setup is easy. I was also quite happy about the way HeiChat is presented in the website. I've just used this app for less than 2 weeks, but quite satisfied with the answers and tones the chatbot provided. Support Dave is very helpful too. I will continue to use this app, and recommend to anyone who is seeking for AI-powered bot.

Dec. 21, 2024

We deal directly with the owner, who listens carefully to customer concerns. The only issue for now is that the app is currently only functional in our primary market – it’s not yet available in other markets (countries). We're hopeful this can be addressed by February/March 2025. For this reason, we're giving a provisional 4-star rating, which we’ll gladly adjust once the expansion is in place.

Dec. 18, 2024

Highly recommend HeyChat! Amazing customer support and agility for our needs!

Dec. 10, 2024

Really love the app it integrates smoothly with my site and the customization is beyond amazing. Hopefully my store will get the WhatsApp integration someday. Other than that it’s a really nice definitely recommend

Dec. 6, 2024

This AI-powered bot has exceeded my expectations for customer support. It learns quickly, making setup straightforward and efficient. Even with limited response time, the bot ensures every customer interaction is thorough and satisfying. Security is reliable, backed by AWS, which adds peace of mind. Special thanks to Support Dave for his quick, professional, and friendly assistance. His help made the experience even better. Highly recommended for anyone seeking a smart and secure customer support solution!

Dec. 5, 2024

We can only highly recommend HeiChat, we have been working wit HeiChat since june 2024 and it has really helped our customer service. Easy to install.

Nov. 20, 2024

Llevo poco tiempo usando la app pero muy contento sobre todo con el servicio de atención al cliente.

Nov. 19, 2024

I think that an AI-powered bot will be able to provide thorough customer support and make them happy, even if the time available to respond to customers was limited. This bot's AI learns, so it was very easy to set up. It was really helpful. Security is also safe because of using AWS. Support Dave was very kind, helpful and responded quickly and very professionally. I really appreciate. This app is highly recommended.

Jan. 7, 2025

I cant say how incredly good this app is! The bot is up to speed in seconds, the feedback fuctionality is soooo clever and it makes SUCH a great job as a customer helper! Love it!

Nov. 2, 2024

I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.

Oct. 9, 2024

This is a great app, I like that there are options for different LLMs available for various amounts of tokens. Great customizations as well. I believe this is the only GPT -4-backed application for free.

Aug. 18, 2024

Very happy with this app so far!

July 18, 2024

very good app

Dec. 5, 2024

Great App for shopify. Easy to install and work with. We can only highly recommend Heichat, it has really helped our customer service.

Feb. 28, 2024

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Feb. 23, 2024

素晴らしいアプリケーションです。私のコンバージョン率が完全に向上しました。このアプリケーションのおかげで、私のお客様は大手ブランドに匹敵するサポートを享受しています。強くお勧めし、私のすべての店舗に導入する予定です。

Jan. 30, 2024

I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies. I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc. This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs. The developer was very helpful and responsive This is a must have app for any shopify store

Oct. 16, 2023

Absolutely impressed with this application I've integrated into my website! It utilizes ChatGPT to respond to my customers' inquiries, and the accuracy and responsiveness are unparalleled. It feels like having a 24/7 customer support representative without the overheads. The way it understands and interacts with users is a game-changer for my platform. Highly recommend to anyone looking to enhance their site's user engagement and support!

Oct. 9, 2023

Rather useful app. I was able to train the bot to answer how I like it to, so far so good, look forward to more advances recommendations soon in the future

Sept. 28, 2023

my friend told me about this app, and initially, I was skeptical about just how much it could help boost my sales. However, within weeks of installing, I began to see noticeable improvements in customer interaction and engagement. For instance, there was a significant decrease in the number of abandoned carts, which I believe resulted from the personalized product recommendations that the app was providing to my customers.Before long, this app had already contributed over $300 in sales revenue, completely covering the cost of subscription. While there are still some aspects of the app that could be improved upon, such as the ability to customize the bot’s responses, overall, I am very satisfied with the service it has provided for my store.