Chatra — Live Chat & Chatbot for Shopify

Chatra — Live Chat & Chatbot

Chatra — Live chat and chatbot for your website

Rating

4.8

feedback

659

Reviews

chart

#2,311

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    21%
  • Less than a year
    43%
  • More than a year
    33%

Reviews Summary

Chatra is highly praised by users for its ease of setup, mobile app functionality, and excellent customer support. Users appreciate the app's ability to interact with customers effectively and resolve queries promptly. The app offers a range of features such as automated responses and timed messages, contributing to a positive user experience. However, there are some negative reviews mentioning issues with the app causing problems with Google ads, lack of support responsiveness, and difficulties in setup and functionality. Overall, Chatra is recommended for its user-friendly interface, helpful features, and responsive customer service.

Highlights

Ease of setup and integration, mobile app functionality, excellent customer support
Effective customer interaction, prompt issue resolution, range of features like automated responses
Negative reviews mentioning issues with Google ads, lack of support responsiveness, difficulties in setup and functionality

Rating Breakdown

  • 5
    92% (607 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 31, 2025

Chatra is easy to set up and works perfectly on our Shopify store. The mobile app is a big plus. Support team is amazing - quick and helpful. Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Great service and easy understandable lay-out!

Store

BON4

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Really great app that is easy to integrate and use. The one time I needed support, Anna was awesome and got things taken care of right away. Highly recommend.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

This app is great, a nice way to interact with our customers and resolve any questions they might have. The support is also amazing, Anna who helped me out, did a great job and very quick and prompt.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

So far its great! Helping me to stay in contact with my customers!

Using app

8 days

Total reviews

1

Average rating

5.0

All reviews

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