Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
658
chart
#2,284
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
21%
-
Less than a year
43%
-
More than a year
33%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, customer service, and effectiveness in improving communication with customers. Many users appreciate the app's features like automated responses, timed messages, and customizable options. The support team, particularly Anna, received high praise for being quick, efficient, and helpful in resolving issues. However, there were a few negative reviews mentioning issues with the app causing problems with Google ads, lack of customer support, and technical difficulties. Overall, the app seems to be highly recommended for its functionality and user-friendly interface, with a few areas that may need improvement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 13, 2025
Really great app that is easy to integrate and use. The one time I needed support, Anna was awesome and got things taken care of right away. Highly recommend.
Jan. 30, 2025
This app is great, a nice way to interact with our customers and resolve any questions they might have. The support is also amazing, Anna who helped me out, did a great job and very quick and prompt.
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