Chatra — Live Chat & Chatbot

Jan. 27, 2026

I am really impressed with this service. I had a minor tech glitch and Anna, in the chat box spent considerable time solving the issue. She was wonderful. (Hey, Chatra, give Anna a raise!!). Overall, this addition to my online store has been a game changer for my CSM.

Jan. 11, 2026

We have found Chatra to be a great platform. There are features on it that we're using that streamline our interaction with customers. I REALLY appreciated Julia from Chatra supporting me with a query the other day. Her input was detailed, spot on, and timely. Our for-purpose organisation encourages you to consider this chat app on your Shopify store. BTW we have six stores and Chatra on all six.

Sept. 19, 2025

Using chatra again on my second website, after trying a few other apps I went back to the best.

Aug. 14, 2025

Chatra has been awesome for my store! It’s super easy to set up and use, I love being able to chat with customers in real time, it also shows you what page people are on, which is super handy. If you’re looking for a simple chat tool that just works - this is it.

July 18, 2025

It's great experience. It makes the live chat so easy, and the support team is always helpful and respond quickly. I highly recommend this app as your live chat app.

July 1, 2025

We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )

March 25, 2025

Great service and easy understandable lay-out!

March 13, 2025

Really great app that is easy to integrate and use. The one time I needed support, Anna was awesome and got things taken care of right away. Highly recommend.

Jan. 30, 2025

This app is great, a nice way to interact with our customers and resolve any questions they might have. The support is also amazing, Anna who helped me out, did a great job and very quick and prompt.

Jan. 6, 2025

So far its great! Helping me to stay in contact with my customers!

Dec. 17, 2024

Awesome

Oct. 10, 2024

Excellent application that we have been using for several years now. We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time. I recommend the app.

Feb. 26, 2024

Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.

Feb. 8, 2024

Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.

Jan. 8, 2024

nice

Nov. 20, 2023

Great app and great customer service

Feb. 16, 2023

La aplicación es muy buena, ofrece mucha información en directo sobre los usuarios que hay en tu web en ese instante. Además, puedes automatizar respuestas fácilmente. La recomiendo.

Oct. 24, 2022

We used other LiveChat apps before and this is the best one we used thus far. It is accessible, easy to use, and many of our team members are on this app assisting our customers. It is one of the best apps on Shopify. Highly, highly recommend! A+

Sept. 8, 2022

Facile d'installation et bonne prise en main. De plus l'application possède une version gratuit personnalisable pouvant être upgrade à tout moment !

July 27, 2022

Nous utilisons CHATRA, et nous sommes content de savoir que le chat a beaucoup évalué, il rends les ventes plus faciles et fluides. Le support est au top , serviable et consciencieux, merci Chatra et bravo!