Chatra — Live Chat & Chatbot for Shopify

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.
Rating
4.6
Feedback
298
Reviews
Chart
#1,781
Shopify

All reviews

5 / 5 Share
Aug. 8, 2017

The best Live Chat app I've found. Instantly get messages from people visiting your store and can use the app on your phone to communicate with them. Also have some useful upgrade features if you have decent traffic to justify it. RARR Sportswear www.rarr.com

Store Using app Total reviews Average rating
Rarr 6 months 16 4.4
5 / 5 Share
July 16, 2017

Great app. It works really well. The one thing I really hate about it I can't remove their branding even on a paid app. Really bad implementation.

Store Using app Total reviews Average rating
Grownmanshave 10 days 6 5.0
5 / 5 Share
July 2, 2017

I am very happy with this app,very functional and user friendly

Store Using app Total reviews Average rating
Rugs World 4 days 10 5.0
5 / 5 Share
June 24, 2017

Very easy to install and use this app

Store Using app Total reviews Average rating
Equichoice Co Uk 3 days 1 5.0
5 / 5 Share
May 30, 2017

Works perfect. The first day I made two sales that probably would not have happened without Chatra. I can honestly say this app doubled my conversions.

Store Using app Total reviews Average rating
Natural Nutraceuticals 6 days 3 4.3
5 / 5 Share
May 27, 2017

So far I love this chat app. I really like being able to see what someone has in their cart, and even what they're typing in chat before they send it to me, so that I can start preparing for my answer to them. I think there are probably a feature or two from a previous app I used that I wish I had here, because I was used to those features, but that aside I definitely recommend this app. Thank you so much!!

Store Using app Total reviews Average rating
Artistically Invited 29 days 9 5.0
5 / 5 Share
May 22, 2017

Great app and great experience with it

Store Using app Total reviews Average rating
Proudandfreebiker 3 days 4 5.0
5 / 5 Share
May 15, 2017

So far so good! I've been using this for a week and have had pretty good success, even though I'm not live online a whole lot. I kind of wish it had a chat bot, but then again, I think about half of my customers were frustrated by the previous chatbot app I tried.

Store Using app Total reviews Average rating
The Custom Brand Shop 5 days 3 5.0
5 / 5 Share
May 9, 2017

Love this app and how it allows me to connect to the visitors in my web store. Thumbs up from Webb's Mid Century :)

Store Using app Total reviews Average rating
Webbs Mid Century 4 days 4 5.0
5 / 5 Share
May 20, 2021

Honestly, we have tried a lot of chat programs and we can say that Chatra has given us the most success. Customer service is also very quick!

Store Using app Total reviews Average rating
Vapeinc About 4 years 2 5.0
5 / 5 Share
March 23, 2017

Great app, very easy to use after trying others that were too complicated. Nice styling with modern icon.

Store Using app Total reviews Average rating
Very Stylish Girl 39 minutes 7 5.0
5 / 5 Share
Feb. 7, 2017

Just downloaded Chatra a few days ago and couldn't be more pleased. Super easy to use and conversions have improved! Great customer service and a fantastic product. Thank you Chatra!

Store Using app Total reviews Average rating
Yellow Berry 2 2 days 3 5.0
5 / 5 Share
Feb. 2, 2017

So far, it has been the easiest app to integrate that we have ever used and we have had no problems with it at all. If you have thought about a chat app, this is a great one.

Store Using app Total reviews Average rating
One Love Organics 3 days 4 5.0
5 / 5 Share
Jan. 19, 2017

Just downloaded and REALLY HAPPY with it - can't believe I am getting this for free. Honestly, I would pay for it!!! I think the most important to feature to know about the app is it can show you how must customers are on your site in real time, and which pages your customers are on too!!! This helps tremendously with the chat. It also allows customers to leave a message if you're offline. My only suggestion is the app assigns customers really weird names like "Exotic Peru" or Blue Kid or other weird names - altho I've got an email with instructions on to switch this. I simply wish my customers were referred to as User 1, User 2, etc. - rather than assigned really weird names that makes it feel like spam or illegitimate users :(

Store Using app Total reviews Average rating
Ce Institute About 21 hours 7 4.4
5 / 5 Share
Dec. 17, 2016

This app is amazing! Love it! Customers can chat to us direct without waiting days for an email reply and best of all, its available on the go!!

Store Using app Total reviews Average rating
Candycoatgels 2 days 1 5.0
5 / 5 Share
Dec. 6, 2016

We used this for awhile and were really happy with it. The fact you get one user for free is commendable and all apps should have this incentive. We will definitely download and use it again when the time allows. A must try app.

Store Using app Total reviews Average rating
Wig Store Hair And Beauty Canada About 1 month 33 4.8
5 / 5 Share
Nov. 28, 2016

A very simple yet aesthetically pleasing tool. Our sales reps have enjoyed it's ease of use and features. There customer service has also been excellent. Thank you for a solid chat app!

Store Using app Total reviews Average rating
Summa Staging 8 months 2 5.0
5 / 5 Share
Nov. 26, 2016

I got this chat room step up right before a week long Black Friday sale on my site. It has done wonders for my sale and launch. I tried out several others before settling on Chatra (Zendesk, Livechat...) and Chatra is the best for my small storel. I love the non-corporate design and thoughtful features...especially the one where you can see what customers are typing before they hit send. Love it so far.

Store Using app Total reviews Average rating
T Rex Sound 12 days 5 5.0
5 / 5 Share
Nov. 24, 2016

Added the Chatra app to our store this week and I've gotta say so far this is my favorite chat app I've used and seen. It sits stylishly in the corner of the screen and I can chat with users on my site straight from the Chatra app on my phone.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 21, 2016

Great chat software and we have used around 5 different ones. Always new innovations, loads quick and feels nice and friendly to customers. Thanks Chatra

Store Using app Total reviews Average rating
Natural Baby 2 9 months 3 5.0
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