Chatra — Live Chat & Chatbot for Shopify

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.
Rating
4.6
Feedback
306
Reviews
Chart
#1,753
Shopify

All reviews

5 / 5 Share
Nov. 7, 2016

Great versions for free or paid - would highly recommend!

Store Using app Total reviews Average rating
Daneson 11 months 9 5.0
5 / 5 Share
Nov. 7, 2016

Really makes communication easier. A lot more people got in touch since installing it. As it's free - I rate it 5 stars!

Store Using app Total reviews Average rating
Folly Muse 10 months 2 5.0
5 / 5 Share
Nov. 7, 2016

Chatra is the best. We deal with custom flags so it's a product that customers don't always know what they are looking for. They have questions. With the live chat we are able to hook and help those hesitant customers all the way through to a sale. They can drop their artwork into the window and we can send them proofs back all inside the chat. Totally recommend. https://bestflag.com/

Store Using app Total reviews Average rating
Best Flag 7 months 1 5.0
5 / 5 Share
Nov. 7, 2016

An absolutely superb and indispensable app for our store. Would thoroughly recommend!

Store Using app Total reviews Average rating
Mdnp 9 months 3 5.0
5 / 5 Share
Nov. 7, 2016

Love this app! I have had numerous customers contact me via Chatra ending in great customer support!

Store Using app Total reviews Average rating
Equestrian Chic Boutique 8 months 8 5.0
5 / 5 Share
Nov. 7, 2016

Chatra has opened seamless, convenient dialogue between us and our customers

Store Using app Total reviews Average rating
Giftwrapit 8 months 2 5.0
5 / 5 Share
Nov. 7, 2016

Works great and customers love being able to get questions answered quickly. Great app and customer service!

Store Using app Total reviews Average rating
Mamasuds Llc 11 months 3 5.0
5 / 5 Share
Sept. 12, 2016

It's a pleasure using this App! It started working immediately and even on the second day we helped two customers purchase from us who otherwise may not have. We've been using Chatra for 2 weeks now and so far we're happy. It's also a multi-language App which is great. Thanks for this great service.

Store Using app Total reviews Average rating
Fudamental Berlin 7 days 3 5.0
5 / 5 Share
Aug. 24, 2016

Superb app.Superb supprot. Highly recomended... :)

Store Using app Total reviews Average rating
Casedodo 11 days 14 4.4
5 / 5 Share
May 24, 2016

Fantastic app. Looks great, works great, easy to install. Absolutely no complaints.

Store Using app Total reviews Average rating
Sriracha2go 4 months 3 5.0
5 / 5 Share
May 20, 2016

So far I have had a great experience using this LIVE chat. It is easy to use, and just what we needed.

Store Using app Total reviews Average rating
Free Vibrationz 12 days 1 5.0
5 / 5 Share
March 9, 2016

Have been using it for a month now. Very stable and reliable. Cool that we can have text visible to visitors in different languages. I highly recommend.

Store Using app Total reviews Average rating
Laptoppartsatp 15 days 7 4.4
5 / 5 Share
Feb. 16, 2016

I have used quite a few apps like lucky orange , olark and preferred this Integration - very easy Professional looking Does its job pretty well . Not as many frills and fancies as LO but well you pay a lot more there too. The only place they could get better is in transferring chats between 2 operators is difficult. Other than that a 5 star experience

Store Using app Total reviews Average rating
Modish Home Garden 7 days 2 5.0
5 / 5 Share
Nov. 7, 2016

Great experience so far! Very intuitive way to interact with customer and have already been able to resolve some customer issues directly. Even if we can't chat right away, it encourages customers to leave us messages and we are able to email back shortly after. I highly doubt we'd get as much interaction from a "Contact Us" form. Highly recommend it.

Store Using app Total reviews Average rating
Bellyfit 11 months 5 5.0
5 / 5 Share
Jan. 28, 2016

Setup in minutes, including a perfectly integrated iphone app. I was using Olark before but they had a really complex setup for mobile through a third-party app. Chatra is unified perfectly between laptop and phone and doesn't get tripped up if I try to use both in one conversation. The only drawback was that customizing exact colours required some API code to be added to the site. I highly recommend this app. In fact, I can't think of a reason why anyone wouldn't use this.

Store Using app Total reviews Average rating
Swoop Towels 10 days 4 5.0
5 / 5 Share
Jan. 13, 2016

Seems to work v. well, attentive and friendly support, keep up the good work :D

Store Using app Total reviews Average rating
Tenpin 2 About 2 months 6 4.7
5 / 5 Share
Jan. 4, 2016

This app has been wonderful. I've tried other chat apps but have found Chatra to be a step above the rest. Very robust and customizable feature set, there isnt much you can't customize. Bottom line it's helped my communication with customers and helped close sales and bring in new ones. Highly recommended they did a bang up job on this app, 5 stars all the way.

Store Using app Total reviews Average rating
Dissidentgymwear About 1 month 1 5.0
5 / 5 Share
Nov. 8, 2016

We LOVE this app! Chatra was super easy to install, any queries I had were answered promptly and the customer experience is great. Chats come through on my phone so when we're out and about we can still answer all our customers questions. Definitely recommend this to anyone wanting to convert more website visitors into customers

Store Using app Total reviews Average rating
Glo Tatts 12 months 3 5.0
5 / 5 Share
Dec. 11, 2015

Great app! Very useful as we can create multiple user IDs so all our staff can take turns with online enquiries. Works well.

Store Using app Total reviews Average rating
The Golden Concepts Almost 2 years 8 4.5
5 / 5 Share
Aug. 23, 2016

Chatra is the best chat app ever! Truly a stellar experience that you don't want to miss out on! I tried so many others and they were all mediocre at best. It is so fantastic and easy for my customers to use, and unlike before, they all want to engage with us while shopping. The layout is both beautiful and professional and works on my phone when I am away from my desk. This allows me to maintain contact and provide excellent service. Their support is first class and instant. Get it for your store and you'll never look back. :)

Store Using app Total reviews Average rating
Anactofdogstore 9 months 5 5.0
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