All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2019

We are pleased with Chatra for its interactive ability and adaptability for virtual customer service. I would recommend it as a viable e-commerce app for customer engagement! Tom, Traveloosa.com

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2019

really great app. does a lot of things you would hope it would and more. im deffinaly glad i found it.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2019

Great app. So far so good. I'll totally recommend the app. They have great support, extremely easy to use

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2019

I use this app to add a CHAT box to my website. Makes it look very professional and engaging so customers don't feel like they are just wondering in the wilderness! VERY happy with it! Thanks!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2019

this is a great app and so easy to use with plenty good features. I just wish it was a bit cheaper :)

Using app

8 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 28, 2019

This app really helped me when I first launched my website. I was able to take swift action to fix the glitches that were discovered when the first few customers tried to place their orders. I love that you can integrate with Messenger Chat making it easy to have one place to manage all communication. Having a chat feature installed for any launch is vital to ensure you are readily available for customers to ask questions but also to be alerted of any issues with the site. It helps you stay on top of things and avoid having frustrated customers. Great app and a must-have!!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2019

Customer support was just superb. This app really helps in converting traffic to conversion too. E-commerce related needs this.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 20, 2019

Chatra is a wonderful way to interact with your new and existing customers. I love the mini chat and the mobile app that alerts me when someone inquires.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2019

I have been using it for few weeks. I had used other similar apps before but I think this one is the best in chatting. It's very simple to use and customable.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

Great app and very easy to set up. Works like clockwork and appears on every page you want it to appear.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

WowVanities enjoys using Chatra. I would like to see Chatra add a feature to where you are notified.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

So far so good with Chatra. We've tried multiple different chat apps and this seems to be the one that fits our store www.vuewatches.com the best. The customization is great and easy to use.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2019

Good app specially to joint all chats from social medias into 1 chat, answer all customers questions easily. Only thing I don't like is a delay from getting chat notifications in my phone

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

nice app, the design is very clean. It has been very useful for my business. I've tried others like Tawk, and I prefer Chatra

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2019

Very helpful app. Helped me a lot to easily get connected with potential customers and answer questions as they browse over my website including cart page. Lots of room for customization to fit my needs with custom saved messages and other cool features like forms for getting customer contact details and integration with Facebook messenger.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2018

Started using the app a week ago. I really like it. I'll probably continue use it in the future. Thanks a Lot,

Store

Warrior

Using app

2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 2, 2018

We use this app to not miss any potential customer and it works great! Wherever you are Chatra helps you increase your revenue and stay in touch with your customers - We recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2018

I love this app. Very easy to setup. Great features even with the free version. Plus room to grown and expand if as our sales increase in the future. Thank you for providing a free and affordable solution.

Store

CSW

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Our company uses this app to help any page visitors with questions. Real-time chat to help close sales. Highly recommended.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Use this app on WCIApparel.com. Love it! Absolutely brilliant app. First-class support. Highly recommended!

Using app

Over 3 years

Total reviews

2

Average rating

5.0