All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
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5 / 5 Share

Nov. 17, 2018

Great app helps to interact with customers and really increased sale Also great help from admin with installation

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Awesome app, very helpful for our customers and our team. We appreciate the mobile app, particularly for out of office hours.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2018

Super easy to use. Keeps me engaged with customers. I recommend using this app. It's also cool to see where customers are from

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

Hemos probado con muchos tipos de chat, de los cuales Chatra ha sido el mejor. Es de fácil uso y tiene una buena apariencia. Lo recomendamos

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2018

Great user friendly App easy to use that does not decrease page speed like other apps . would recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

I use this app for a pop up Live Chat with my customers and it's been super awesome so far. Thanks Chatra

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2020

Have been using this app for over a year, it is excellent, no complaints. We use it on desktop and phone app. I highly recommend it.

Using app

Over 1 year

Total reviews

6

Average rating

4.0

5 / 5 Share

Oct. 13, 2018

We are Tamil Brands (www.tamibrands.com). we just started using the app. So for its working great! I like to recommend this app.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

This app is absolutely wonderful! A free app but with top notch service. They have accurate reports from people who visit your website, have excellent customer service as well and easy to use features. This app is a must have for Shopify owners.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

We really like Chatra. It is very easy to use and set up! It helps us communicate with our customers in real time and answer any questions they may have. -Ashley Customer Support coolstub.com

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

So far so good! This is very helpful to answer questions and save orders! It was very quick to set up which was great.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2018

This app is so easy to use and to set up! I love how I can manage my hours and have customized messages as to show customers when i'm live and when I'm offline.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Great setup & convenient for my team to handle customer service. It's good to have this app to serve our customer better. Recommended

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Great product. I have been using it for a few days now and has helped me and my customers a lot in a way of communication.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Loving this app so far. The live chat is fantastic! I love how the chat records gets emailed. Thanks Chatra!! - AfroShe

Store

AfroShe

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

very helpful app and very supportable team as well, it gives customer an impression of active and helpful store am happy with it thanks alot

Using app

About 2 years

Total reviews

28

Average rating

4.7

5 / 5 Share

Sept. 23, 2018

Very happy with the Free version of the app. :-) Might upgrade when I find the time to add the extra info/settings.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

Been using it for a week now.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2018

I am using this app for my customers to contact me, while they are visiting my website. Absolutely amazing. Easy to use, and great to have interactive live chat with customers.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2018

So far so good. I recently installed this app after looking at a lot of chat apps. Seems like a great service and the install was easy and fast.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0