All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
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5 / 5 Share

Aug. 30, 2018

Great way to communicate with your customers, even if you're a tiny business, even if you're on the go!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2018

I just love this app! Finally, I have a way to communicate with my customers. I love being able to answer their questions and mind store while I'm on the go! Just awesome!! It helped me get some sales as I was able to direct customers to the products they needed. The service is amazing too. They respond and help you when you need to. But I must say, it's so easy to install and work it out that you won't need to ask for help!

Using app

2 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 26, 2018

So far so good! Works dependably and flexibly. Thanks!

Store

Banpo

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Great app...I love the page triggers.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

Very easy to install and it's already helped us convert customers that had questions they needed to have answered!

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 11, 2018

Great app with easy integration. A must download and have for your business!

Using app

7 months

Total reviews

5

Average rating

4.2

5 / 5 Share

June 29, 2018

So far, so good!! We installed Chatra with ease, the support from them has been really on point and we are loving the way the application is working within our online store. So far, we are not seeing a huge increase in sales coming from this, however it is an important component in making sure we have the level of customer service that we want to provide to our guests. Thank you Yakov and team! -Michelle Atomic Beauty Cosmetics www.atomicbeautycosmetics.com

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2018

We have tried many chatting apps, and definitely Chatra is the best one. The support team is very friendly and helpful. It is smooth and also has a modern widget, and yet the pricing plan is very reasonable. Simply, it is a necessary app for any online store owner.

Using app

1 day

Total reviews

18

Average rating

4.3

5 / 5 Share

June 12, 2018

Easy to use and set up. Really awesome customer service

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 11, 2018

Easy too use plus navigate and set up during the whole process to commune with customers. Fantastic app

Using app

13 days

Total reviews

9

Average rating

4.9

5 / 5 Share

June 7, 2018

Easy to use and very user friendly.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2018

So far so good. Easy set up, no annoying pop-ups. Excellent design and customer service is amazing too! Get it; you will not be disappointed!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 30, 2018

So far I'm loving this app! I'm still on the free trial period just to test things out and I must say, I'm really enjoying it. I feel more connected to my customers and I love being able to assist them right away. Our site is www.treenaturals.com. :) Thanks team!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2018

Very easy to install and to use. Been able to invite other employees, customize to a degree. Would recommend to anyone who needs a simple chat app. Biggest request is to access from mobile.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2018

Good addition, to the store, I think it allows customers to feel more connected. Customer service was very fast and responsive as well.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2018

goooooooooooooooooooooooooooooooooooooooooooooood

Using app

18 days

Total reviews

5

Average rating

3.2

5 / 5 Share

May 1, 2018

Perfect for what we're after! Have definitely seen an increase in sales since using Chatra! Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2018

I've used some other live chats, but they didn't work as well as this one. I am able to easily talk with customers over my phone and know exactly what channel they came in on.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2018

Chatra has been a great help in assisting customers.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2018

Very good app thanks for the support.

Using app

About 2 months

Total reviews

1

Average rating

5.0