Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
653
chart
#2,438
All reviews
Rating Breakdown
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Feb. 6, 2018
Ok. This app is #%*ing awesome! I love it! The level of information is provides on users currently on my page is ridiculous. It give me realtime tools to help answer my customers inquiries and even steer them into purchases. One sale at a time has always been my motto and this app allows it. Great work. Recommendations: Not sure if and how I can point to a product page during a conversation? The ability to add pre-written responses from the chat box would be great.
Jan. 30, 2018
The best Shopify app I have ever used it drives sales every day and improves customer service also. It is a no-brainer, I was an Olark customer for many years but Chatra is without a doubt better due to its, ease of use, functionality and service.
Jan. 24, 2018
Amazing App! We love the adjusted auto targeting, and that you can change the automated target to trigger only if you are online.
Jan. 24, 2018
Just brilliant, addictive and definitely does what it says it does. We love it.
Jan. 19, 2018
Fantastic app! I tried a few other live chat apps, but this is the best I have found! Would highly recommend!
Jan. 3, 2018
Does everything you need it to do and nothing you don't. Works great across both web and mobile. Excellent support team!
Dec. 21, 2017
We love this app - being able to chat with your customers saves us time emailing. Often times customers have a very simple question that, if answered quickly, can result in a sale.
Dec. 15, 2017
Great app. Helps us to communicate with our customers when they really don't feel like calling in. We love the fact that we can put it on our phone and be out of the office and still help customers. Every online store should use this app.
Dec. 14, 2017
We've been using it for less than a month but so far so good! We like the fun colours and names that generate automatically. At the same time giving us the ability to rename visitors and add notes to the conversation. Our visitors do enjoy communicating with the emojis as well. We also find it useful that we can set dates and times on when to go online or be invisible as well as the app which allows us the convenience of always reaching customers. We do hope it stays smooth running!
Dec. 14, 2017
This app is excellent especially the way it intergrates with the shopping cart to show you what customers are looking at and have in thier carts
Dec. 14, 2017
We love this app at Nutsack Foods. We were not sure if visitors would really use a chat program to ask about our nuts but apparently people have questions about Nutsacks. :) We love the live page & cart status, and all the additional metadata available for each visitor. And the mobile app makes it possible to be available pretty much 24/7, because who has time to sleep, right?
Dec. 13, 2017
Great app! We use this app almost every day and it helps up connect with our customers with regards to their questions, orders & even website user issues. It is the best chat app I have come across so far.
June 16, 2021
Been using this app for over a year and it does what it says on the tin. It has certainly helped sales. Very happy.
Dec. 13, 2017
I used to use FB messenger but I realized not all of my customers have FB. Also, FB stopped notifying me when I would receive messages. Chatra always notifies me so I can respond to the customer quickly. Also there are a ton of other cool features that FB messenger doesn't offer! Thank you Chatra team!