Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
652
chart
#2,174
All reviews
Rating Breakdown
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Dec. 13, 2017
This is the first live chat app we've tried, and we love it! Chatra is so easy to set up and keep up.
Dec. 13, 2017
We LOVE chatra! It is easy to use and never fails. Really helps us answer those questions that customer need ASAP.
Dec. 13, 2017
Excellent application, very easy to use and synchronizes perfectly with the phone and the computer.
Dec. 13, 2017
Great app and works very well so far! Far superior to my old chat service!
Dec. 13, 2017
Simple but really effective and properly working app. For us as a small company we use the free version but that works very well for us. See it live on: www.hussh-cradles.com. Well done Chatra!
Dec. 13, 2017
Amazing app, thank you!!! Easy to use, friendly and let me know what the customer interested on the site. Good service!
Dec. 13, 2017
I absolutely love Chatra! It is an affordable option for live chat, and once you learn all it's potential, it's incredibly useful. I would say our conversions have doubled since installing this - being able to answer questions while people are on the site helps seal the deal. :) Plus, Chatra integrates with the Apple Watch!
Dec. 13, 2017
Very impressed so far. Several very useful functions such as repeating alarm notification - previous chats appearing above your conversation etc. I have used a number of chat services and this one is a perfect blend between affordability and great function. Works beautifully in tandem with my mobile too - All very seemless and I love the fact even the alarm tone is the same. It all makes a difference and improves the experience. Customer interface is very clear - and pro - active rules ensure I pop up to help my customers at the right moments - Cannot fault it.
Dec. 13, 2017
Work very well. Don't have to pay extra for more than 1 store. Advanced featured are very nice too.
Dec. 2, 2017
Thank you, This app is amazing and its working so well! Highly recommend this app! Check it out in action here! https://silverlots.com
Dec. 1, 2017
Such a brilliant app! Chatra allows you to view your customers in real time and communicate with them directly. Can highly recommend for other small businesses.
Nov. 28, 2017
Neat and functional. It really does all you want from it and works great both online and offline. Thank you!
Nov. 22, 2017
Fantastic application, would highly recommend for all companies looking to up there customer service experience!
Nov. 8, 2017
This app is amazing. I can't tell you how awesome and insightful it has been to have the ability to track each visitor as they come to our site! IN REAL TIME. Yes i know google analytics does this as well, however! Chatra actually alerts you when someone is on your site! It gives location, and how they were referred to your website ie, google, pinterest, instagram, facebook, bing.. you name it. But most importantly, customers can get answers to their questions immediately. We are solely an online store, so for us, our customer service better be top notch! Thanks to this app, it is:)
Sept. 18, 2017
Chatra serves our purpose really well. We really love that we can edit our messages after sending them.