Chatra — Live Chat & Chatbot

Feb. 10, 2022

This app works for what we need. I would recommend for small business. The free version is good for now but as business grows upgrading is an option.

Feb. 10, 2022

Easy set up with what we needed to create our own look and feel. This app is user friendly and great to use! It works well on our website. We are very happy! The ChatBot team responds quick to queries. Thank for a wonderful app! Really appreciate it!

Feb. 9, 2022

This app really helped our customer service team be much more productive. The customers love the added touchpoint for them and it was easy to install and manage.

Feb. 3, 2022

Really great app! Very easy to use and integrate nicely into our store. Good support team too. Highly recommended. =)

Dec. 29, 2021

Es fácil de implementar, funciona bien y los clientes en general responden. Es una buena app para recopilar reseñas

Dec. 8, 2021

Great app - exactly what I needed. Very easy to set up and to manage. Love the fact that I get the notifications on my phone whenever someone asks a question on the website. Definitely a must have!

Oct. 17, 2021

We are happy with Chatra on our website www.AsasWood.com It helps to make site alive and in action all the time. Also it is very important, that Chatra does not slow down the speed. Thank you!

Oct. 15, 2021

BEST · APP · EVER!!! Is not only clean, beautiful, customizable and straight to the point. It also has all these beautiful triggers and options that allow for even more experience customization! I hope to use it forever!

Oct. 8, 2021

Does the job and is very user friendly. We are using the free plan as we have our Facebook page messages.

Oct. 7, 2021

Free plan is very useful and perfect to contact buyer directly!!!! I love this! I can also control email through this app!

Sept. 25, 2021

I love this app. It's very easy to use and suits us perfectly. I did have a few questions initially regarding some functionality and my questions were answered quickly in a friendly manner. Thanks so much!

Aug. 6, 2021

I have been using this app since i opened my store. It works perfectly and smooth. I really needed to talk to my customers in site and not through email and this is just the best chat app!!

Aug. 6, 2021

I used this app to help increase sales and communication with customers. I have never had an app that did just what it said. We've made several sales chatting with customers who had questions regarding our products. Great App!

July 30, 2021

Chatra changed the game for us. Easy to use & makes communicating with customers so much faster and easier.

July 27, 2021

I love this app, being able to livechat with customers. Quite easy to set up and the auto responses you can set up for FAQs are great.

June 29, 2021

Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.

June 24, 2021

What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.

June 23, 2021

I've been using Chatra for a couple weeks now and it's working great. Very easy UI and I really enjoying seeing how my traffic is navigating my website!

June 14, 2021

This is great for real-life interactions. Gets you close to your customer quickly. I have been able to speak to customers frequently and easily through the app. This has resulted in a better way for sales.

May 31, 2021

The Free version is enough for our needs at the moment. I have been using this for almost a year now and it does the job right. Recommended. Support team is great also. -Maria