All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
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5 / 5 Share

May 6, 2017

Incredible way to connect with customers and create reliable customer service. Love the software and platform. Customer service is incredible as well.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 27, 2017

Brilliant tool. Easy to use with so many features

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2017

Pretty simple and easy to use, it's pretty practical piece of software that I'd recommend for anyone looking to increase customer support quality!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2017

Excellent app. Replaced facebook chat with Chatra for easier customer experience and it's working out great

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2017

Excellent program, and great service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

Honestly, we have tried a lot of chat programs and we can say that Chatra has given us the most success. Customer service is also very quick!

Store

Vapeinc

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2017

Great features, I have used several chats in the past and Chatra groups some of the most important and necessary features required to close the sale, for example the triggered messages, the capability of seeing before the customer sends the message and the possibility of seeing the pages and whether or not has an item on the cart. Thanks for letting us try for 15 days, we took the one year discount.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2017

Love this app! Easy to use, really useful and gets potential customers over board.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2017

Great App, easy Installation, looking great and works fine!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2017

What a fantastic app. I've already engaged with potential customers. Very impressed!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2017

Great app, very easy to use after trying others that were too complicated. Nice styling with modern icon.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 20, 2017

Fantastic app, it has so many cool features and it's so easy to use, it's unbelievable, really! The design of the app is another positive point, very clean and modern. Thank you for creating such amazing application!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2017

I love Chatra. It is easy to use and have a mobile option! It is free with one operator and with full features excluding few things. You can login on destop or in a download app. Chatra is great!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2017

EXELLENT APP. very easy to use and great for helping conversions.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 1, 2017

A customer yesterday did not know how to add more than one item to cart. As they were able to speak to me directly and instantly, I was able to talk them through it, securing me, not only a multiple sale, but it turns out a customer that collects the niche items I'm selling. This deserves 6/5 stars.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2017

Extremely simple and fast installation. Also very easy to customise the chat image, icon, colours, etc. Haven't had any chat requests on it yet but so far so good!

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 22, 2017

Hands down the best chat app we've tried so far! Seriously....well done guys! Easy to navigate, integrate and fun too. Keep up the great work.

Store

Bycsera

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2017

5 Stars, Highly recommended, The Best Live Chat app, Setup is very easy, check it out on our website:) https://prjewel.com

Store

Prjewel

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 19, 2017

I've used almost every Shopify chat app available, Chatra surpasses everyone in customer service, user compatibility and layout. We will continue to use the service, it's fantastic and highly suggest to all ecommerce stores.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2017

We are just getting started with Chatra, but already loving the ease of use, and capabilities of this software.

Using app

About 1 year

Total reviews

2

Average rating

5.0