All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
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5 / 5 Share

Feb. 11, 2017

Excellent chat app. Would recommend fully.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2017

Deserve 5 starts, easy app to use, you can see your visitors i a real time, this is awsome ! thank you

Using app

16 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 10, 2017

Brilliant!! Love this app. Easy to install, easy to use and Chatra makes it quick and easy to engage with our customers. You can also tailor the look to suit your website. If you would like to see it in action check it out on our website and say hi! :-) https://www.belacasahome.com/

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 9, 2017

Great chat app, easy to use, and getting notifications on mobile and desktop is a nice touch. It is a little more expensive than some other chat apps so I would like to see integration with Facebook Messenger and Mailchimp eventually.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2017

Great app. I went for the free option for now, but it still allows me to customise the look so it fits in with my website. The only feature I miss from the full version is the ability to initiate a chat with a customer as they browse. I may upgrade in future if the chat function is used frequently.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2017

Just downloaded Chatra a few days ago and couldn't be more pleased. Super easy to use and conversions have improved! Great customer service and a fantastic product. Thank you Chatra!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2017

So far, it has been the easiest app to integrate that we have ever used and we have had no problems with it at all. If you have thought about a chat app, this is a great one.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2017

Best chat app ever. I've only been using it a few days and I absolutely love it. The interface usability is all around top notch. I really like the insights I get around knowing who is online in real time and what they are doing. Really well done. Definitely recommend it!

Using app

6 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 26, 2017

Very good Live chat app on http://www.RandomSwag.com ! Sure I've tried other live chat apps also worked well but with Chatra you also get a phone app that actually works!

Using app

19 days

Total reviews

29

Average rating

4.9

5 / 5 Share

Jan. 19, 2017

Just downloaded and REALLY HAPPY with it - can't believe I am getting this for free. Honestly, I would pay for it!!! I think the most important to feature to know about the app is it can show you how must customers are on your site in real time, and which pages your customers are on too!!! This helps tremendously with the chat. It also allows customers to leave a message if you're offline. My only suggestion is the app assigns customers really weird names like "Exotic Peru" or Blue Kid or other weird names - altho I've got an email with instructions on to switch this. I simply wish my customers were referred to as User 1, User 2, etc. - rather than assigned really weird names that makes it feel like spam or illegitimate users :(

Using app

28 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 19, 2017

WONDERFUL app, simply perfect to be able to help my customers, I can't say enough good things. Being able to visualise a customers visit is a huge boon. Seeing what's in there cart to prompt them about questions, is so much better than going in blind!

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 13, 2017

Love the features of this app. It has really helped my sales when I am able to tell who is on my website, where they are from and what exactly they are looking at. All in real time.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2017

Snappy. Smart. Superb. This chat app is highly recommended if you are looking for a perfect Live chat solution. I installed and removed a few other chat apps before, but sealed the search with Chatra.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 9, 2017

Solid chat. Good value! Give it a try.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2016

This is a great app, we are using it and loving it everyday. Lots of features and a FREE single user account, we plan to grow with multiple users and we want to continue using this app. Well done!

Using app

9 months

Total reviews

16

Average rating

4.7

5 / 5 Share

Dec. 17, 2016

This app is amazing! Love it! Customers can chat to us direct without waiting days for an email reply and best of all, its available on the go!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2016

Love this app and how they handle email marketing :D

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2016

a really wonderful app, highly recommended to other shop ower

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 8, 2016

Love this app! Very simple and straightforward but robust at the same time. Love that i can use it on the go (mobile) as well as on my computer. COuldn't be happier!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2016

We used this for awhile and were really happy with it. The fact you get one user for free is commendable and all apps should have this incentive. We will definitely download and use it again when the time allows. A must try app.

Using app

About 1 month

Total reviews

33

Average rating

4.8