Chatra — Live Chat & Chatbot

Nov. 7, 2016

I'm using Chatra for a while now and love it. Customers can ask me any question at anytime. I love their app. It's super easy to use and works great. Very happy with it and would definitely recommend!

Nov. 7, 2016

Switched from another chat service to Chatra due mainly to its deep integration with Help Scout - chats and offline messages are added into Help Scout as new support tickets, giving us a full picture of customer support. So far we're loving Chatra! With native desktop and mobile apps, our team is able to help customers with their orders or product enquiries anywhere.

April 16, 2020

We are very happy with the Chatra app and how it has evolved and developed over the past year. A great addition to our site.

Nov. 7, 2016

We are using it for JUICIES.COM and it works pretty good. Install was easy and we have 2 guys using it from two different locations in the world. Working smoothly right now. Cheers!

Nov. 7, 2016

Excellent App, great addition of contact for customers, easy to use when on the go, would highly recommend to a friend!

Nov. 7, 2016

The Chatra app is great. It's really helped with customers being able to access our customer service team quickly. So far I'm really enjoying this app and would recommend it.

Nov. 7, 2016

Useful, easy and fast also easy to use

Nov. 7, 2016

great for instant communication with customers

April 10, 2020

Using this app for a few years. So far so good - haven't had a single issue. Nice App, good customer service & recommended.

Nov. 7, 2016

Chatra is a great app for Shopify that has improved our bottom line significantly by allowing us to be on call even when we're not at a computer. I love the feature that allows you to see what your visitor is typing to you before they hit send, allowing you to research your response before they even ask the question thereby providing faster service with better answers for your customers.

Nov. 7, 2016

It's a great app that helps close sales - great customer support too.

Nov. 7, 2016

OUTSTANDING app. You NEED this if you own an online store. Simple as that. I was very reluctant at the beginning to try it because, well that is how I am. I was stupid to wait so long. Try it. Its worth it.

Nov. 7, 2016

Great App. Recommend it to anyone who is looking for a chat. The free version is working great as well.

Nov. 7, 2016

We use it with 6 agents since a year ago. Works fine, you can trust on it for your business, with excellent support and great team in chatra.io

Nov. 7, 2016

Great versions for free or paid - would highly recommend!

Nov. 7, 2016

It has given us a new level of customer service, and helped limit returns.

Nov. 7, 2016

Really makes communication easier. A lot more people got in touch since installing it. As it's free - I rate it 5 stars!

Nov. 7, 2016

Chatra is the best. We deal with custom flags so it's a product that customers don't always know what they are looking for. They have questions. With the live chat we are able to hook and help those hesitant customers all the way through to a sale. They can drop their artwork into the window and we can send them proofs back all inside the chat. Totally recommend. https://bestflag.com/

Nov. 7, 2016

An absolutely superb and indispensable app for our store. Would thoroughly recommend!

Nov. 7, 2016

Quality tool that has been able to help meet the needs of customer questions in a timely manner.