Chatra — Live Chat & Chatbot

Chatra changed the game for us. Easy to use & makes communicating with customers so much faster and easier.

I love this app, being able to livechat with customers. Quite easy to set up and the auto responses you can set up for FAQs are great.

Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.

What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.

This is great for real-life interactions. Gets you close to your customer quickly. I have been able to speak to customers frequently and easily through the app. This has resulted in a better way for sales.

The Free version is enough for our needs at the moment. I have been using this for almost a year now and it does the job right. Recommended. Support team is great also. -Maria

Everthing is perfect, great app and excellent support. It helped me to increase sales through chatting with my customers

Great App! it gets the job done perfectly. We are very happy with this App, the basic is good but premium Is great

Great. Really easy to use. I have tried other chat apps and none are as seamless as Chantra. ----------

No complaints, happy so far, and we've been using it for years. There is a time-zone difference, but emails are answered quickly for any issue.

Best chat app out there for businesses that need to convert their chats to tickets via another app - or chat with customers directly

We've been using Chatra for several years now. The app has a robust feature set, and customer service is outstanding.

I have used this ap for a while now and find it is brilliant. The only slight frustrating thing is that some client do not always leave their email address so its means they send an enquiry but I cannot respond to them. That is the clients fault not chatra, however I wonder if there is a way the ap would have first option to add their email address, then write a message?

The best chat app, with good insights on what's going on on your shopify store at the same moment you're talking with a person

J'adore cette application qui nous permet d'être en contact avec les gens ! Pas parce qu'on a une boutique en ligne qu'on doit être loin de notre clientèle!

Works great for our store !we can answer to customers queries very quickly and it is wonderful that there is free plan

Easy to use, great price and customers really like the option to contact us immediately! Thank you so much.

Happy with this app, very easy to use! The whole team uses it and communications are easy. Like that you receive email notifications and can work from there or the app.

I did a ton of research on Chat Bot apps and this is the best for sure. Tons of features in the free version.

Best chat app, free plan which is really ok if you need basic services, good customer service. I recommend!