All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

July 17, 2021

Love it when chatra sent email of my "not seen chat" to customer. it's automation is acting like my VA

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2021

What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

I've been using Chatra for a couple weeks now and it's working great. Very easy UI and I really enjoying seeing how my traffic is navigating my website!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2021

This is great for real-life interactions. Gets you close to your customer quickly. I have been able to speak to customers frequently and easily through the app. This has resulted in a better way for sales.

Store

LDezen

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2021

The best chat service that we found for our web store, very intuitive, dynamic, auto-responses, workflow and best of all that each time they are being surpassed, improving, applying new changes all in the position of a better product quality. Congratulations and continue on that path! KALIMA GAMES

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

Good app for use. Its made a big difference in terms of how we connect and communicate with customers!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2021

I use this app to help our customers chat with us while shopping and clear their questions and doubts. The app is incredible and has many features that I wanted. The most important thing is the support team is very helpful and responsive. As a newbie to coding this app is very easy to integrate. I recommend this app.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2021

Une application très pratique je la recommande ,si vous avez un message et vous êtes pas sur votre site sa vous envoie directement un e-mail même pour la version gratuite très bonne applications

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2021

I find this app very useful. It allows our team to answer customers with push notifications to our phones. It doesn't require any coding, really simple to set up. Once our team grows larger, we'll up our plan so more can have access. Right now we are using the free plan and it's fantastic, given, y'know - free.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2021

This app is a great chatbot app. It is very useful because you can see what the customer is typing before the message is sent. This enables you to give a super fast customer service!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2021

Είναι εξαιρετική εφαρμογή !! Κάθε πελάτης θέλει άμεση επικοινωνία με το κατάστημα! Αυτή η εφαρμογή σε κάνει ένα με τον πελάτη ! Σε κάθε απορία του είσαι εκεί για να τον βοηθήσεις.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2021

The Free version is enough for our needs at the moment. I have been using this for almost a year now and it does the job right. Recommended. Support team is great also. -Maria

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2021

Everything is amazing! Great support. Will recommend for all Shopify users! Got me set up same day with website messaging and my costumers are now receiving answers to there emails and questions right away!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2021

Everthing is perfect, great app and excellent support. It helped me to increase sales through chatting with my customers

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2021

I used this app to chat with my customers and help them with my store. This app has helped me retain some customers which would have otherwise lost,

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2021

Great App! it gets the job done perfectly. We are very happy with this App, the basic is good but premium Is great

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

Great. Really easy to use. I have tried other chat apps and none are as seamless as Chantra. ----------

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

No complaints, happy so far, and we've been using it for years. There is a time-zone difference, but emails are answered quickly for any issue.

Using app

Almost 6 years

Total reviews

4

Average rating

4.0

5 / 5 Share

May 28, 2021

Teníamos otra tienda online con otra plataforma y llevamos usando esta app años. Ahora nos hemos pasado a Shopify y llevamos usándola algo más de un mes. Todo sin problema.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0