Chatra — Live Chat & Chatbot

I've gone through several other chat apps form competing companies. With the other apps I would always have reliability / connection issues. With Chatra, I never have any problems! I've finally found a keeper for my chat App. It always connects on mobile and desktop and I never miss chats like I was when using competitors apps. I highly recommend Chatra! If I had one suggestion, it would be to make the anonymous names a bit different. A few times they were too close to a believable name and I mistakenly called them that name :). But overall Chatra is by far the best chat app that I've used and plan to stay for a while!

Very easy to set up and use, nice clean interface. Sometimes you just want a simple app and this does the trick. Good customer service if you have any questions. Can't fault it.

Let me save you some time. I have tried several chat apps, including FB chat apps. This app is LEVELS ahead of the rest. It's not even close. The options and capabilities and control of what you can do. The ease of use. The sleek professional look. And the customer service is on point! They send you emails with advice on how to use it and engage your customers. Good advice! I was reluctant because it wasn't a Facebook chat app. But I prefer this over a Facebook chat app 10 out of 10.

This app has got to be the best that I have used in my 6 months of online business experience. A little expensive for startups but to learn about your business and to understand what products attract customers more than the others, you will find all these learnings in here. My suggestion to the developers would be to take three types of plans with limited to full features at different prices to make it more affordable . Highly recommend it. Use the free version to understand how it works, it’ll meet your expectations .

The app is fun and useful. I am glad I downloaded it tho hoping the free plan has more features Thank you! -JavaSistersVanilla

This chat app is excellent. Have tried a few others and they were either messy with no way to hide unavailable features, or pricey for a plan with not enough features. Chatra is really good.

Is a great app I recommended to try it out as i did. Customer service is great they help you really fast with any questions.

We use the service at www.ichicc.com! I highly recommend it. One reason is you receive an alert when someone is on your website.

This app works flawlessly and is easy to use + customize messages. It's a great feature to add to any store. Customers will appreciate having a live chat option!

A Great app. It lets me answer any questions in real time and initiate conversations with my customers. Other apps out there only let the customer contact you. This one lets you contact the customer and know what they are looking at in real time.

I use this app since one week now. The set up was very easy and everything perfectly works. This is a great help for our website.

I never had a chat app before and I think it’s helpful to give customers the chance to ask questions on the spot. I know it’s created sales for me where the customer would previously probably not engage nor make a purchase.

Absolutely love this app! Looks great on our new website www.wustler.co and enable us to reply to enquiries from customers all over the world. Setting it up was easy too! Great job Chatra :)

Love the ability to communicate with our webpage browsers (not browsers in the tech sense, but potential customers 'browsing' thru our site). Chatra integrates well into our pages and their customer support is EXCELLENT. They are very responsive and we hope their app brings us more success. Download it if it makes sense to your business.

Love this app! Works well... is easy and simple to use and offers a free plan! Would recommend to anyone looking for a chat option on their site.

Works exactly as described. I set it to send and automatic message with a coupon code after on the 4th page the customers visit. Check it out: Somethingtrendy.com

I love it. I work with a lot of farmers who don't all have great wifi- that does affect the ability for the app to work. But when it does work, it definitely helps me convert. I'm grateful for the app and for the quick responsiveness of the team when I need assistance.

We love this app. It's seamless for us and especially helpful with the current state of world affairs. It is a perfect way for our customers to communicate with us, and us with them.

We installed Chatra's chat tool on our site and conversions have gone up, we learn way more about our customers, can proactively prevent bounces and abandoned carts, and it works seamlessly for customers on web and mobile across devices. Its so easy for our CX team to use - took almost no training time. Easy and powerful tool, highly recommend! The Chatra team is also SO responsive if you email them with questions. Same day responses, good communication, easy to work with. We've tried other chat tools, a variety of SMS tools, and Chatra has been the best one in terms of sales boost as well as ease of use.

Excellent app! Recently installed & just received a chat that resulted in a sale! Even if a buyer doesn't use it, I think it might be reassuring to them to know that a human is available. :)