Chatra — Live Chat & Chatbot for Shopify

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.
Rating
4.6
Feedback
298
Reviews
Chart
#1,823
Shopify

All reviews

5 / 5 Share
Aug. 4, 2020

The app is fun and useful. I am glad I downloaded it tho hoping the free plan has more features Thank you! -JavaSistersVanilla

Store Using app Total reviews Average rating
Java Sisters Vanilla 8 days 1 5.0
5 / 5 Share
July 31, 2020

This chat app is excellent. Have tried a few others and they were either messy with no way to hide unavailable features, or pricey for a plan with not enough features. Chatra is really good.

Store Using app Total reviews Average rating
Party Dudes About 3 years 9 4.8
5 / 5 Share
July 22, 2020

Is a great app I recommended to try it out as i did. Customer service is great they help you really fast with any questions.

Store Using app Total reviews Average rating
5 / 5 Share
July 6, 2020

This app works flawlessly and is easy to use + customize messages. It's a great feature to add to any store. Customers will appreciate having a live chat option!

Store Using app Total reviews Average rating
European Shoe Shop 10 days 3 5.0
5 / 5 Share
July 6, 2020

A Great app. It lets me answer any questions in real time and initiate conversations with my customers. Other apps out there only let the customer contact you. This one lets you contact the customer and know what they are looking at in real time.

Store Using app Total reviews Average rating
BNGBath 7 days 4 5.0
5 / 5 Share
July 4, 2020

I use this app since one week now. The set up was very easy and everything perfectly works. This is a great help for our website.

Store Using app Total reviews Average rating
lundi 7 days 5 4.4
5 / 5 Share
July 3, 2020

Love everything about this app! Its easy to use and I found it extremely helpful knowing what areas my visitors We’re coming from and the times they came on the website. I also love how it easy It is to communicate with my visitors and the feature to provide incentives for them to buy while they are browsing the website.

Store Using app Total reviews Average rating
OKATOR 3 months 2 5.0
5 / 5 Share
July 3, 2020

I never had a chat app before and I think it’s helpful to give customers the chance to ask questions on the spot. I know it’s created sales for me where the customer would previously probably not engage nor make a purchase.

Store Using app Total reviews Average rating
Lily-Lark About 1 month 7 3.9
5 / 5 Share
July 2, 2020

Absolutely love this app! Looks great on our new website www.wustler.co and enable us to reply to enquiries from customers all over the world. Setting it up was easy too! Great job Chatra :)

Store Using app Total reviews Average rating
Wustler 2 months 3 5.0
5 / 5 Share
July 1, 2020

Love the ability to communicate with our webpage browsers (not browsers in the tech sense, but potential customers 'browsing' thru our site). Chatra integrates well into our pages and their customer support is EXCELLENT. They are very responsive and we hope their app brings us more success. Download it if it makes sense to your business.

Store Using app Total reviews Average rating
GreenGate3D 7 days 5 4.6
5 / 5 Share
June 16, 2020

Love this app! Works well... is easy and simple to use and offers a free plan! Would recommend to anyone looking for a chat option on their site.

Store Using app Total reviews Average rating
LaBruna Skin Care 13 days 1 5.0
5 / 5 Share
June 1, 2020

Works exactly as described. I set it to send and automatic message with a coupon code after on the 4th page the customers visit. Check it out: Somethingtrendy.com

Store Using app Total reviews Average rating
SomethingTrendy.com 7 days 8 4.0
5 / 5 Share
May 30, 2020

I love it. I work with a lot of farmers who don't all have great wifi- that does affect the ability for the app to work. But when it does work, it definitely helps me convert. I'm grateful for the app and for the quick responsiveness of the team when I need assistance.

Store Using app Total reviews Average rating
Best Float Valve About 2 months 1 5.0
5 / 5 Share
May 15, 2020

We love this app. It's seamless for us and especially helpful with the current state of world affairs. It is a perfect way for our customers to communicate with us, and us with them.

Store Using app Total reviews Average rating
The T-Shirt Deli, Co. About 2 years 4 5.0
5 / 5 Share
May 14, 2020

Great app, easy to use! It helped us close a lot of transaction and we are highly recommending it. 5 Stars

Store Using app Total reviews Average rating
Runway Catalog 11 months 18 5.0
5 / 5 Share
May 11, 2020

This is a nice app with all of the basic features for a very reasonable price. I have had sales I can directly contribute to the app.

Store Using app Total reviews Average rating
Lisa Robin 15 days 15 4.9
5 / 5 Share
May 11, 2020

We installed Chatra's chat tool on our site and conversions have gone up, we learn way more about our customers, can proactively prevent bounces and abandoned carts, and it works seamlessly for customers on web and mobile across devices. Its so easy for our CX team to use - took almost no training time. Easy and powerful tool, highly recommend! The Chatra team is also SO responsive if you email them with questions. Same day responses, good communication, easy to work with. We've tried other chat tools, a variety of SMS tools, and Chatra has been the best one in terms of sales boost as well as ease of use.

Store Using app Total reviews Average rating
Maev 17 days 7 5.0
5 / 5 Share
May 11, 2020

It is a great app for reaching out to store visitors!! Even has an automated chat bot service that handles the visitors during non-office hours!

Store Using app Total reviews Average rating
Bikehaus International 8 days 1 5.0
5 / 5 Share
May 9, 2020

We use the free version and it's awesome! If you were selling a more premium/complex/subscription product that requires more input from customer service, I could definitely see how the premium version would be worth the $$.

Store Using app Total reviews Average rating
Culture Athletics 19 days 2 5.0
5 / 5 Share
May 8, 2020

Started using this app two weeks and I have no idea why I did not install it sooner. I´ve been able to actually have a conversation with my customers and potential customers and provide the service and attention that we all strive for as customers. I love that I can connect like this with Chatra and 100% recommend it!

Store Using app Total reviews Average rating
Nemi Holisticks 8 days 1 5.0
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