Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
653
chart
#2,423
All reviews
Rating Breakdown
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May 27, 2021
Best chat app out there for businesses that need to convert their chats to tickets via another app - or chat with customers directly
May 27, 2021
We've been using Chatra for several years now. The app has a robust feature set, and customer service is outstanding.
May 27, 2021
I have used this ap for a while now and find it is brilliant. The only slight frustrating thing is that some client do not always leave their email address so its means they send an enquiry but I cannot respond to them. That is the clients fault not chatra, however I wonder if there is a way the ap would have first option to add their email address, then write a message?
Thanks for the feedback! The contact form can only appear after a visitor sends you a message, there's no way to show it before that, unfortunately. However, please note that you can still reply to a client even if they did not leave their email address. They will see your reply when they come back to your website.
May 27, 2021
The best chat app, with good insights on what's going on on your shopify store at the same moment you're talking with a person
May 27, 2021
J'adore cette application qui nous permet d'être en contact avec les gens ! Pas parce qu'on a une boutique en ligne qu'on doit être loin de notre clientèle!
May 26, 2021
Works great for our store ☺️!we can answer to customers queries very quickly and it is wonderful that there is free plan
May 26, 2021
Everything great with this app. The best one I've found for my shopify store. I found in it an app for easy talks with costumers and that notifies me (pop up and sound) when someone texts and without using whatsapp.
May 24, 2021
Easy to use, great price and customers really like the option to contact us immediately! Thank you so much.
May 24, 2021
Happy with this app, very easy to use! The whole team uses it and communications are easy. Like that you receive email notifications and can work from there or the app.
May 24, 2021
I think is easy to use, very efficient and price is good. They have a live chat support, to me it makes the difference. I recommend
May 21, 2021
I did a ton of research on Chat Bot apps and this is the best for sure. Tons of features in the free version.
May 21, 2021
The app is fantastic. Very simple to use and has a very pleasing design. I’m still in the trial period and will miss some of the features that will disappear. I am unlikely to pay for the next set of features as the price is a little more than I would like to have paid, on top of all the other costs. This is a fantastic addition to our site and I would not hesitate in recommending it. Also the IOS app is a bonus and is a really nice addition which is appreciated.
May 20, 2021
Best chat app, free plan which is really ok if you need basic services, good customer service. I recommend!
May 20, 2021
Live Chat très performant ! Je recommande. FAcile et pratique, le SAV est super competant et reactif LiveChat is very up full ! I recommended Easy to use ! Very Good and fast After Sales Services Please Add 2 segments of open hour by days please !
May 19, 2021
Great App! So easy to use and very organized! Highly recommend for any chat needs you may have. Love the setting where you can also save standard answers.
May 19, 2021
Great app! Super easy to use and a great way of engaging with customers to improve their user experience. Highly recommend!
May 19, 2021
Very easy to use and set up! highly recommended! you can easily answer your customers' questions using their app on your phone.
May 19, 2021
I've used a lot of chat apps, so far this app seems to be the keeper. Works well on mobile and desktop.
April 2, 2021
I steal learning how to use this app. I just now start advertising so that I will use this soon. I like the app so far. But I have a small experience.
March 29, 2021
AMAZING. So so simple to use! They also have an app in the apple store that links up. Seriously, the best app ever. I highly recommend.