Chatra — Live Chat & Chatbot

July 6, 2020

A Great app. It lets me answer any questions in real time and initiate conversations with my customers. Other apps out there only let the customer contact you. This one lets you contact the customer and know what they are looking at in real time.

July 4, 2020

I have tried a few chat apps. This one is, at least in my opinion, the best one between those I have tried.

July 4, 2020

I use this app since one week now. The set up was very easy and everything perfectly works. This is a great help for our website.

July 3, 2020

Love everything about this app! Its easy to use and I found it extremely helpful knowing what areas my visitors We’re coming from and the times they came on the website. I also love how it easy It is to communicate with my visitors and the feature to provide incentives for them to buy while they are browsing the website.

July 3, 2020

I never had a chat app before and I think it’s helpful to give customers the chance to ask questions on the spot. I know it’s created sales for me where the customer would previously probably not engage nor make a purchase.

July 2, 2020

Absolutely love this app! Looks great on our new website www.wustler.co and enable us to reply to enquiries from customers all over the world. Setting it up was easy too! Great job Chatra :)

July 1, 2020

Love the ability to communicate with our webpage browsers (not browsers in the tech sense, but potential customers 'browsing' thru our site). Chatra integrates well into our pages and their customer support is EXCELLENT. They are very responsive and we hope their app brings us more success. Download it if it makes sense to your business.

June 16, 2020

Love this app! Works well... is easy and simple to use and offers a free plan! Would recommend to anyone looking for a chat option on their site.

June 1, 2020

Works exactly as described. I set it to send and automatic message with a coupon code after on the 4th page the customers visit. Check it out: Somethingtrendy.com

May 30, 2020

I love it. I work with a lot of farmers who don't all have great wifi- that does affect the ability for the app to work. But when it does work, it definitely helps me convert. I'm grateful for the app and for the quick responsiveness of the team when I need assistance.

May 15, 2020

We love this app. It's seamless for us and especially helpful with the current state of world affairs. It is a perfect way for our customers to communicate with us, and us with them.

May 14, 2020

Great app, easy to use! It helped us close a lot of transaction and we are highly recommending it. 5 Stars

May 12, 2020

Use la app par entender mejor a mis clientes y como navegan por la web. Si bien me di cuent que en mi rubro no responden al chat pero me da la seguridad que si necesitan algo estoy ahi.

May 11, 2020

This is a nice app with all of the basic features for a very reasonable price. I have had sales I can directly contribute to the app.

May 11, 2020

We installed Chatra's chat tool on our site and conversions have gone up, we learn way more about our customers, can proactively prevent bounces and abandoned carts, and it works seamlessly for customers on web and mobile across devices. Its so easy for our CX team to use - took almost no training time. Easy and powerful tool, highly recommend! The Chatra team is also SO responsive if you email them with questions. Same day responses, good communication, easy to work with. We've tried other chat tools, a variety of SMS tools, and Chatra has been the best one in terms of sales boost as well as ease of use.

May 11, 2020

It is a great app for reaching out to store visitors!! Even has an automated chat bot service that handles the visitors during non-office hours!

May 9, 2020

We use the free version and it's awesome! If you were selling a more premium/complex/subscription product that requires more input from customer service, I could definitely see how the premium version would be worth the $$.

May 8, 2020

Started using this app two weeks and I have no idea why I did not install it sooner. I´ve been able to actually have a conversation with my customers and potential customers and provide the service and attention that we all strive for as customers. I love that I can connect like this with Chatra and 100% recommend it!

May 5, 2020

Brilliant app. it is a massive help for us to communicate with customers and don't know what we'd do without it now

April 30, 2020

Works perfectly to track customer inquires. Super simple to use and intuitive. Very easy to simply respond to customers via just email.