Chatra — Live Chat & Chatbot

May 8, 2020

Started using this app two weeks and I have no idea why I did not install it sooner. I´ve been able to actually have a conversation with my customers and potential customers and provide the service and attention that we all strive for as customers. I love that I can connect like this with Chatra and 100% recommend it!

May 5, 2020

Brilliant app. it is a massive help for us to communicate with customers and don't know what we'd do without it now

April 30, 2020

Works perfectly to track customer inquires. Super simple to use and intuitive. Very easy to simply respond to customers via just email.

April 28, 2020

Perfect. Love this app. It works perfectly is great value and easy to set-up and integrate into my Shopify store. It comes with some great settings to tweak to how you want it to work. Recommended.

April 27, 2020

Love Chatra! It's just me running my business and I needed something that I could easily reply to messages on my laptop or on the go (ie on my phone).

April 27, 2020

Amazing app! Works really well great customer service always available to help with all things we need

April 27, 2020

Easy to work with and understand, great that you have also the choice for a fee version. Have it since a few days and I am happy with it, I am recommend it.

April 26, 2020

Chatra works very well. It´s easy to use, and comes with a lot of setting options. It´s also very good at giving you plenty of info on your website visitors, and chatting with them is easy. Support is friendly and effective - too. I´m glad my shopify expert recommended me this app for my online store. Thumbs up!

April 25, 2020

I have used this app for more than a year and find it extremely useful for our business. Its easy to install, the support is fab and customers data is stored for any use in future. Totally recommend it.

April 24, 2020

A fantastic addition to our store. Much better than native Shopify chat. Great functionality even in the free version

April 24, 2020

Chatra has increased sales and conversions of our business. They offer some great features such as live visitors on the site. Very easy to use and implement. 5 stars!!

April 23, 2020

As a free plan for a start-up, its been excellent - as the company grows I have no doubt we will continue using Chatra

April 21, 2020

Great app! It is very easy to use and set up and allows me to chat with my customers easily and quickly. Thanks!

April 20, 2020

I have been working with Live Chat for the past year and a half. The app works really well for our needs as a small business. The customer service team has been very easy to reach and responsive.

April 20, 2020

The app is working perfect, would really recommand it! Have been using it for quit some time and never experienced any inconvience / difficulties!

April 16, 2020

Very convenient tool- you can see what customers have in their cart to be most effective. It integrates with FB chat, and also allows you to communicate with customers in email form via the chat itself.

April 15, 2020

My product (wetsuits) often needs further help or explanation of features or sizing. The amount of times people reached out via Chatra surprised me and consequently I was able to either inform or close sales immediately. Pushing notifications through to FB Messenger also is very handy too. People are comfortable on what they know and messenger adds to the ease of use. I totally recommend this App. I did my research prior to installing and this seemed to be the one! I'm glad with my decision. Support has been good and there are real people on the other end.

April 15, 2020

This is a great app, we have been using it for a few years to manage customer inquiries. Super easy to use, professional and love that it is customizable. Highly recommend!

April 13, 2020

I am so happy that we decided to use this app. It has really helped our customers navigate our online store! Its very easy to use for both us and the customer.

April 13, 2020

Great app and customer service! Works exactly as promised and is customizable to display how, when and where you want it to. We tried a few chat apps and, for us, this was the best of the bunch!