Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
300
chart
#1,793
All reviews
April 28, 2020
Perfect. Love this app. It works perfectly is great value and easy to set-up and integrate into my Shopify store. It comes with some great settings to tweak to how you want it to work. Recommended.
April 27, 2020
Love Chatra! It's just me running my business and I needed something that I could easily reply to messages on my laptop or on the go (ie on my phone).
April 27, 2020
Amazing app! Works really well great customer service always available to help with all things we need
April 27, 2020
Easy to work with and understand, great that you have also the choice for a fee version. Have it since a few days and I am happy with it, I am recommend it.
April 26, 2020
Chatra works very well. It´s easy to use, and comes with a lot of setting options. It´s also very good at giving you plenty of info on your website visitors, and chatting with them is easy. Support is friendly and effective - too. I´m glad my shopify expert recommended me this app for my online store. Thumbs up!
April 25, 2020
I have used this app for more than a year and find it extremely useful for our business. Its easy to install, the support is fab and customers data is stored for any use in future. Totally recommend it.
April 24, 2020
A fantastic addition to our store. Much better than native Shopify chat. Great functionality even in the free version
April 24, 2020
Chatra has increased sales and conversions of our business. They offer some great features such as live visitors on the site. Very easy to use and implement. 5 stars!!
April 23, 2020
As a free plan for a start-up, its been excellent - as the company grows I have no doubt we will continue using Chatra
April 21, 2020
Great app! It is very easy to use and set up and allows me to chat with my customers easily and quickly. Thanks!
April 20, 2020
I have been working with Live Chat for the past year and a half. The app works really well for our needs as a small business. The customer service team has been very easy to reach and responsive.
April 20, 2020
The app is working perfect, would really recommand it! Have been using it for quit some time and never experienced any inconvience / difficulties!
April 16, 2020
Very convenient tool- you can see what customers have in their cart to be most effective. It integrates with FB chat, and also allows you to communicate with customers in email form via the chat itself.
April 15, 2020
My product (wetsuits) often needs further help or explanation of features or sizing. The amount of times people reached out via Chatra surprised me and consequently I was able to either inform or close sales immediately. Pushing notifications through to FB Messenger also is very handy too. People are comfortable on what they know and messenger adds to the ease of use. I totally recommend this App. I did my research prior to installing and this seemed to be the one! I'm glad with my decision. Support has been good and there are real people on the other end.
April 15, 2020
This is a great app, we have been using it for a few years to manage customer inquiries. Super easy to use, professional and love that it is customizable. Highly recommend!
April 13, 2020
I am so happy that we decided to use this app. It has really helped our customers navigate our online store! Its very easy to use for both us and the customer.
April 13, 2020
Great app and customer service! Works exactly as promised and is customizable to display how, when and where you want it to. We tried a few chat apps and, for us, this was the best of the bunch!
April 13, 2020
We just Chatra as our website chat application on Shopify and love it! It is easy to use and messages pop up right on my phone so I can respond quickly!
April 13, 2020
All good, easy to install and use. multi information available. We are using the APP in mobile as well, it very helpful on communicate with clients fast and easy. Thanks.
April 12, 2020
Great app which is easy to use and manage, would highly recommend, especially for a start-up new business like ours which needed something we could grow into, starting with the free plan then looking to upgrade as we grow . Cheers, Brewbus HQ