Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
652
chart
#2,136
All reviews
Rating Breakdown
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Aug. 11, 2020
Very easy to set up and use, nice clean interface. Sometimes you just want a simple app and this does the trick. Good customer service if you have any questions. Can't fault it.
Aug. 8, 2020
Let me save you some time. I have tried several chat apps, including FB chat apps. This app is LEVELS ahead of the rest. It's not even close. The options and capabilities and control of what you can do. The ease of use. The sleek professional look. And the customer service is on point! They send you emails with advice on how to use it and engage your customers. Good advice! I was reluctant because it wasn't a Facebook chat app. But I prefer this over a Facebook chat app 10 out of 10.
Aug. 6, 2020
This app has got to be the best that I have used in my 6 months of online business experience. A little expensive for startups but to learn about your business and to understand what products attract customers more than the others, you will find all these learnings in here. My suggestion to the developers would be to take three types of plans with limited to full features at different prices to make it more affordable . Highly recommend it. Use the free version to understand how it works, it’ll meet your expectations .
Aug. 5, 2020
AMAZING! I'm new to shopify so I didn't even know something like this could have existed. For now, I'm going to use the free version for a while, but as soon as I have enough sales and $ to spend on the paid version, I'm getting it. Thank you so much!
Using app
About 23 hours
Total reviews
4
Average rating
5.0
Aug. 4, 2020
The app is fun and useful. I am glad I downloaded it tho hoping the free plan has more features Thank you! -JavaSistersVanilla
July 31, 2020
This chat app is excellent. Have tried a few others and they were either messy with no way to hide unavailable features, or pricey for a plan with not enough features. Chatra is really good.
July 31, 2020
Love it! Helped me manually convert so many sales. Highly recommend to anyone with a brand. Also a great way to get customer feedback.
July 30, 2020
This app is great, it's free and will definitely help you in taking a workload off of yourself with some common questions you get with your customers. All the best to everyone's respective businesses!
July 22, 2020
Is a great app I recommended to try it out as i did. Customer service is great they help you really fast with any questions.
July 15, 2020
We use the service at www.ichicc.com! I highly recommend it. One reason is you receive an alert when someone is on your website.
July 15, 2020
3oak Handcrafted creates and curates furniture and home goods. We immediately pivoted to e-commerce in the face of this pandemic by building ourselves a Shopify store. The integration between in-store and online is amazing. But we were not converting sales online, not a single one. We added Chatra and are now converting sales all over the United States. It's a game changer.
July 8, 2020
This is a seriously good app. It is not only enabling us to respond to clients in no time, triggered chats are proven to be invaluable especially at the checkout stage. I imagine this will help us recover our abandoned carts significantly. It also gives us such a good insight about what our customers getting stuck at on our website and helps us improve the flow. It is simply brilliant, definitely recommended!
July 8, 2020
It is great, good desing and also the support is great. 5 stars I don't have any complain about this App
July 8, 2020
Best Live Chat app I've used so far. It's helpful to be able to see where on the store people are--even what they have in their shopping cart. It's a great time to let shoppers know you're available if they have questions. It's convenient to have the app on my phone and to be notified when someone is on the store no matter where I might be. Great tool for closing a sale.
July 6, 2020
This app works flawlessly and is easy to use + customize messages. It's a great feature to add to any store. Customers will appreciate having a live chat option!
July 6, 2020
A Great app. It lets me answer any questions in real time and initiate conversations with my customers. Other apps out there only let the customer contact you. This one lets you contact the customer and know what they are looking at in real time.
July 6, 2020
In our opinion the best and most complete app we’ve tried thus far . Hence the reason we rate it with 5 stars.
July 4, 2020
I have tried a few chat apps. This one is, at least in my opinion, the best one between those I have tried.