Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,644
chart
#376
All reviews
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Dec. 19, 2025
Great support especially with the AI chatbot assistance. Hana was a superstar!
Dec. 18, 2025
Excellent customer service that guides you through so quickly and easily. Great app as well!
Dec. 16, 2025
This chatbot is very easy to use, and the customer service is helpful and always replies in a short time.
Dec. 15, 2025
Great app and very helpful support. The Chatty app is easy to use and works smoothly with our store. Special thanks to Hana for her quick responses and clear guidance — she made the setup process very easy. Highly recommended!
Dec. 11, 2025
the app is amazing, have been using it since a few days. There are many good features.. Also the support agent Hana is a wonderful person. Helping me a lot with custom things and other feautres to add smoothly on my website..
Dec. 11, 2025
This app is amazing, the chatbot integrates well with the right prompt - perfect for owners/marketers to ultilise. The cs team, Hana is also superb with quick fixes and making sure onboarding is great process
Dec. 10, 2025
The customer service Andy was excellent, and the plugin is very useful and fantastic.
Dec. 8, 2025
Hana was great; she responded very quickly and resolved my problem promptly. I'm very grateful to her.
Dec. 8, 2025
We've been using the app for a little while now and it has been easy to use and the customer service is quick, very helpful, and friendly. Andy, has been especially helpful in working through a placement issue we wanted adjusted. He jumped in and helped us quickly and friendly.
Dec. 3, 2025
Hana and Megan were super helpful with the onboarding process and training the AI, still currently testing it
Dec. 3, 2025
Instantaneous support. Wow! Fixed issue in a nano second. Thank you so much!
Dec. 1, 2025
I tried 3 AI chat bots before Chatty AI and they were all missing basic items, unless you upgraded to their pro plans. Chatty was easy to setup and the support has been quick and helpful. The price is right and I couldn't be more pleased. You won't be sorry~!
Dec. 1, 2025
Excellent customer service. Every time we see a response from the bot that gives us the 'ick' we contact their help desk who immediately write a scenario to improve the response the bot gives next time. The team always take time to truly understand the issue with the bots response and it never happens again in the same scenario. Definitely cuts down on the amount of queries that our customer services team receive. Excellent app and faultless customer support.