Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,226
chart
#473
All reviews
Rating Breakdown
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Dec. 20, 2024
App works well, I like it. So helpful support, Hana is kind and patient person :) Thanks for chatting
Dec. 19, 2024
I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too. Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall. Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.
Dec. 18, 2024
Great experience! Fast and accurate response, with friendly and helpful service. The process was straightforward and easy to use. Highly recommend!
Dec. 16, 2024
Hana and all the team have been very helpfull to help me integrate Chatty. Thank you Chatty for this incredible app and support at such a great price :)
Dec. 15, 2024
Support was great and helped me resolve my technical issues with lots of patience, thanks Jade for your thorough analysis and problem solving!
Dec. 10, 2024
I have never seen a better customer messaging chat in almost 3 years of shopify. I take this opportunity to thank Damian, super professional. 5 stars well deserved
Dec. 10, 2024
Dec. 10, 2024
Amazing customer service, additional thanks to Damian and Abby for helping me resolve the issue
Dec. 9, 2024
Application intuitive avec un excellent support client J'utilise Chatty pour le chat en direct et le helpdesk sur ma boutique Shopify. L'interface est intuitive, ce qui facilite la gestion des interactions avec les clients. Le support client est réactif et m'a aidé à résoudre rapidement les problèmes que j'ai rencontrés. Depuis l'installation de Chatty, j'ai constaté une amélioration notable de l'engagement client. Je recommande cette application aux commerçants Shopify cherchant à améliorer leur service client.
Store
My Store
Using app
About 12 hours
Dec. 9, 2024
Very convenient application, excellent support, I asked them for something, they did it very quickly and the response was very fast, I highly recommend the application A huge thank you to "Damien" from customer service and "Doris" (the technician)
Dec. 8, 2024
Hana was the fastest and most proffesional support agent i have ever talked to.
Dec. 7, 2024
Nice app for frequently asked questions on my website. Good customer service. I was helped well by Alicia. I am very satisfied!
Dec. 7, 2024
For the free version of the app, I have to admit that it's great so far in the building and testing phase. I have to still put it to practice in the real world, but so far it's been offering everything that you can ask for from a chatbot. Also, easy to use. Thank you to Audrey and Maison for their quick response in addressing some issues I had with web browser notifications and the initial task list.
Dec. 7, 2024
I am very happy with this app, it does what it is supposed to do and Alyssa from support was super nice and helped me quickly. i highly recommend.