All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
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5 / 5 Share

April 1, 2025

We are just starting on our AI chat journey and the chatty customer service ahs been very helpful helping us work out all the kinks to streamline the chat for our website. so far so good!

Store

Oilo

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

I just want to say Audrey from Avada was Amazing she was respectful and professional and took care of all my questions and needs THANK YOU!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

Hana is fantastic! Super friendly and quickly resolved my question.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

Sonny was an amazing assistant to my MANY problems. The patience and guidance I received was incredible. Great support.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2025

非常满意的体验,非常耐心的帮忙解决我的特殊要求,非常感谢“Hana”“Andrew”

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2025

This AI app is absolutely fantastic! It’s easy to use, beautifully designed, and incredibly well thought out. The functionality is seamless, and it truly enhances the user experience. What impresses me the most is the outstanding customer support—responses are always prompt, and any issues are quickly resolved. A special thanks to Sonny and Audrey for their amazing assistance; they have been incredibly helpful in addressing my concerns. Highly recommended!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2025

De momento estoy contento con el servicio que están prestando, y muy agradecido con la atención que prestan cuando hay alguna duda. Me ha atendido SONNY y ha sido de gran ayuda.

Using app

6 days

Total reviews

5

Average rating

4.2

5 / 5 Share

March 31, 2025

Easy to use, great features, highly customisable. The AI Chatbot seems to work well in scanning product info and relaying it back to customers. Would recommend.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2025

The support team were very helpful! They provided me with a quick turnaround time to fix my issue and showed me the settings required to tailor the solution to suit the businesses needs. Thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2025

Prakash helped me really good with the set up! thanks!

Store

Quosy

Using app

24 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2025

Just getting started but hugely powerful, labour-saving and lead-capturing tool!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2025

Very good app Audrey supports like the boss <3 I'm very happy

Store

ABcare

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2025

Hana did a wonderful job assisting me with one of the features on the AI Training. She was very friendly, quick and made the process very easy on my end. I really appreciate how helpful and kind she was to me.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2025

amazing app, support very very reactive and overall, HELPFUL. I would like personally to say thanks to Damian for his help. recommended

Using app

24 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 26, 2025

I only just started using chatty and its been a very positive experience sofar. Great support team, especially Hana who has been particularly helpful.

Store

Nokori

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

very easy to install and use. would recommend

Using app

7 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2025

I am very impressed with the help of Avada technical support. They are able to solve the problem immediately, they are very nice and helpful. If you need good apps for your shopify, then only apps from Avada, if you have a problem with the app, they will help you. I highly recommend.

Using app

8 days

Total reviews

8

Average rating

3.5

5 / 5 Share

March 24, 2025

It is a great chat app

Store

ZASUWA

Using app

18 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Perfect app and works really well for us! The team are very responsive to any questions etc, shout out to Jade who helped me with an issue today. Quick and friendly!

Using app

17 days

Total reviews

11

Average rating

4.6