All reviews

Rating Breakdown

  • 5
    96% (1,702 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 96% (1,701)
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5 / 5 Share

Nov. 16, 2024

Hana top service

Store

Unelma

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Hana provides the best customer service! makes the app worth it

Using app

About 1 hour

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 16, 2024

nice support

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

I recently installed this app for my Shopify store, and I have to say, it’s been a game-changer. The features are exactly what I needed to allow customers to easily get in contact with us quickly via the online chat function. The interface is user-friendly, and it integrates seamlessly with my store. But what truly stood out was the customer support. I had a query about a specific feature, and Sonny was incredibly helpful. Not only did he respond quickly, but he also went above and beyond to ensure I understood how to make the most of the app’s capabilities. His patience and expertise made a potentially confusing situation a breeze to navigate. Thank you Sonny I am most grateful :-)

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Awesome support – Jasmine did a great job to help me quickly with all my questions

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Greate service, i like the fast reaply!!!!!!!!!

Store

My Store

Using app

14 days

5 / 5 Share

Nov. 14, 2024

I needed some help to change colors so I opened the live chat and they immediately helpt me !

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Very fast and quick response, Audrey is helpful as always

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great free app with a good support team to help with any questions

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Hana was very professional and patient in helping me solve the problem. Thank you very much

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Very good support! Suggested

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

very informative and patient Abby did a great job

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Merci à Charles, réponse rapide et réponse juste !

Store

BABEMA

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great app so far. Been very helpful in assisting our helpdesk. The FAQ section is working out great for us. Developers are helpful and responsive also.

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Fantastisk!

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Ho risolto un problema grazie alla chat con Audrey, molto gentile e cordiale, mi ha spiegato come risolvere il problema passo per passo

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

I’ve been testing this app, and so far, it’s been impressive! The features are intuitive and seem well-designed, making it easy to navigate even while it’s still in testing. I had a few questions, and Hana from customer support was fantastic—quick to respond, knowledgeable, and genuinely helpful. Thank you, Hana, for making the experience even better! Excited to see where this app goes from here!

Using app

30 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Audrey was very helpful. Resolved my query quick and promptly. Great service

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

resolved all my issues

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Hana does a good job!

Using app

About 21 hours

Total reviews

3

Average rating

4.7