All reviews

Rating Breakdown

  • 5
    93% (1,530 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,531)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2024

Great support! Nice app, has a lot of options and features.

Using app

4 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Highly recommended! I have used several similar apps and this is the best of them all without a doubt. It is very intuitive, you can customize and translate everything. The customer service is excellent, they have helped me a lot and have always answered my questions super fast.

Using app

6 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 15, 2024

Really easy to set up compared to some other solutions. I had some minor question and Tiana in support was really helpful. Really considering to install the same app to my other site as well.

Store

BeeCap

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

It's very useful tool for my online shop. I used the default inbox in the past, but I found Chatty is more helpful. The FAQs function and Email integration saved time and made us more efficient, I'm recommend it, and you can't imagine it's all free. Thanks a lot, Chatty team.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

The app has many helpful features for the website. A staff member Hana helped me to fix things so quickly.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Charles was awesome! He helped me removed the powered by chatty label quickly and he was very friendly. I'm convinced this app will make my store more user friendly! Thank you so much!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Ms. Hana, the customer service representative, was very professional and patient, and solved my problem

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Very helpful support team. Many thanks for Hana!

Store

My Store

Using app

About 4 hours

5 / 5 Share

Sept. 12, 2024

Excellent app! This app is very user friendly and easy to edit/adjust to your needs. Lydia was very nice and quick to respond with my app question. I would recommend this app to beginners and experts.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Very good service, Prakash were able to arrange everyting i asked for.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

I had a problem with the English translation, I therefore asked for help from Chatty's customer service, I got help from Hana within 15 seconds. One of the Chatty employees, she is very customer friendly and solved the problem in just 2 minutes! That's why I recommend Chatty to everyone!

Store

Verilux

Using app

About 1 hour

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 12, 2024

The app has really made it easier for me to run my business online. It's very intuitive and has allowed me to integrate a direct customer chat and a customizable FAQ section all in one place. Now my customers can quickly find answers to their questions or easily contact me for more complex issues, which has greatly improved the user experience. I also want to thank Hana from the support team. She was amazing in helping me set up the app and answering all my questions. Her knowledge and patience made everything so much easier and faster. Thank you so much, Hana, for the amazing support!

Store

Kalida

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Great and fast support!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

A big thank you to Hana for all her help in installing this app , I will recommend this app to people Thanks again

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

custome supoort team is amazing and responive

Using app

36 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Utilizar chatty ha sido una experiencia única, me ha permitido desarrollar más mi negocio permitiendome conectarme mucho más con el cliente mediante un buen servicio. La recomiendo.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Chatty App has definitely been game changing for our online store. It's been great being able to communicate with customers in real time. Thank you to Audrey for helping answer all my questions in a quick and timely, and resolving any issues. Keep up the great work!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Hana was helping me our very fast. I could only recommand the app.

Using app

3 months

Total reviews

9

Average rating

4.3

4 / 5 Share

Sept. 11, 2024

Hana & William were extremely helpful in testing and resolving my issue. Both polite, professional and very knowledgeable.

Using app

28 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 11, 2024

Very good software. Absolutely free, but the high-quality customer service is impressive. Highly recommended.

Using app

1 day

Total reviews

9

Average rating

5.0